El cliente no dejó un comentario.Chase F.
Customer Reviews for Lyle Junction
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great customer service. Have already told others and refer them to Lyle Junction.Esther C.
She forgot to show I'd returned it online the day I took it back, but corrected it 24 hours later after I called and reminded her. She said she was having problems with the online system. See my above comment about that as well....Rocky C.
El cliente no dejó un comentario.William H.
Amy was fabulous. Excellent care and customer service. So professional and so reliable. I'm a repeat customer because of Amy. Booking with her again!CAROLLANN A.
Our truck broke down within an hour of picking it up. Broke down on the side of the road for 3 hours. No customer service from uhaul. Waited on hold for an hour. Terrible service. Should have had a full refund. Rep gave us $50 refund but should have done 100%Chad A.
The whole process of renting this trailer was easy and dealing with the management at this location was easy, I'm not sure what you're going to do to improve anything.Frank N.
Aime is such a great help!Mindy R.
Super easy and fast pick up and drop off.Gregg M.
El cliente no dejó un comentario.Kristin S.
El cliente no dejó un comentario.Ken Z.
El cliente no dejó un comentario.Lloyd M.
El cliente no dejó un comentario.Thomas H.
El cliente no dejó un comentario.karl L.
El cliente no dejó un comentario.jamie A.
Excellent service.Leonidas M.
Great customer service!!DOUGLAS C.
The woman I engaged with here was amazing!!! She was quick, professional, and very thorough. She was also very helpful in accommodating my last minute request, which saved me a ton of time and hassle. Thank you again for everything!!Kelly A.
Aime is amazing! Love this small town service!!Mindy R.
As always Amy's performance was exceptional. Thanks Amy!Mark F.
The manager Aimee is one in a thousand. She should be the model for excellent customer service.John B.
El cliente no dejó un comentario.Argentina R.
The Straps on the Tow dolly were frayed and made it difficult to remove my car. I was Quoted $907.00 then charged over $1,000.00 for my trip.TRACIE C.
Excellent customer serviceCASEY KEITH L.
Nothing. Aime was Amazing !!KRESTEN S.
Aime was a huge help getting what we needed.Melinda R.
El cliente no dejó un comentario.CHRISTINE M.
We had issues with the uhaul itself not the people renting it to us. We had to put 100 dollars as soon as we drove off... dont know if that's normal but that's alot. The tire tred came off while driving. Did not get one month storage like it said. Not happy with it at all.BIANCA K.
El cliente no dejó un comentario.Angee G.
Amy was great! Easy to schedule, pick up, and drop off.MICHAEL W.
El cliente no dejó un comentario.LARRY K.
El cliente no dejó un comentario.LARRY H.
Amy was wonderful! Highly recommend:)daisha K.
The people at this location are knowledgeable, efficient, and friendly.STEPHEN H.
El cliente no dejó un comentario.pam S.
El cliente no dejó un comentario.SCOTT W.
Super friendly and helpfulJUSTIN R.
Extraordinario servicio al clienteBRYAN K.
El cliente no dejó un comentario.FORREST R.
Wonderful service!DAISHA E.
El cliente no dejó un comentario.Tyler F.
El cliente no dejó un comentario.Joanne D.
Great customer service!Shawnee H.
The back of the truck smelt like garbage but the lady that I rented it from in Lyle Washington gave me complimentary blankets so my stuff didn't have to sit on the ground. She was awesome!DEBRA S.
El cliente no dejó un comentario.James S.
Nicely done.GREGORY M.
El cliente no dejó un comentario.Jennifer C.
El cliente no dejó un comentario.Jeffrey S.
Show them how to get the key out of the ignition! I tried and tried but no luck. It didn't help to call them because I was miles away. I had to keep trying and by God's grace and providence, turned the the key left even further than it should have gone and it slipped out. Everything else was superb! 10 out of 10ANGELA D.
El cliente no dejó un comentario.Steven S.
El cliente no dejó un comentario.Teresa D.
El cliente no dejó un comentario.Lizbeth H.
Super friendly serviceCHRISTOPHER ERIC C.
El cliente no dejó un comentario.GAYLEN D.
El cliente no dejó un comentario.TALEA RENE G.
Continue the amazing service.Brian K.
Location was closed prior to 5:00 pm on our own Saturday return. Not the location's issue, but the cell phone return process is cumbersome and very time-consuming! Not a user-friendly method to return rental truck!Stephen M.
El cliente no dejó un comentario.MAO-JUNG H.
El cliente no dejó un comentario.larual R.
Very convenient for us. excellent service and friendlyCharles H.
ppl are friendly and observed covid 19 guidelines. very helpful.ALI S.
Aimee is absolutely amazing. With all the hiccups of my adventure,she had my back. Thanks for being an angel in a tough world...CHRYSANNE LYNN J.
Great customer service. Nice helpful owner/operator.CHARLES H.
super friendly, and helpful !Allan K.
Gal that checked me out was very pleasant, check out was quick and the rig was ready to go. She advised me that to save some money I could bring it back to a Spokane Valley WA UHAUL instead of dropping it off at the original on-line drop off of Squeekys in Sandpoint Idaho. I asked which location in Spokane Valley and she said I could pick one because there were many that I could drop off that was convenient. ---- See next reviewDANIEL P.
El cliente no dejó un comentario.PETE M.
El cliente no dejó un comentario.cory M.
Dirty and full of flies, old man sitting on chair killing flies with a fly swatter and coughing non stop and no mask,MIKE R.
Uhaul need to work on its calling center, very poor.Arthur S.
El cliente no dejó un comentario.Martin F.
Used after hours drop off and they emailed me a receipt first thing in the morning after they checked the trailer back in. Didn't have to interact with anyone, but they seem to have good customer service based on sending me a receipt.Donald L.
El cliente no dejó un comentario.John D.
El cliente no dejó un comentario.christopher B.
The location was an old gas station with a messy interior and two dogs that run all over the place and one even gets up on the counter where customers sign the paperwork. The employee was professional and helpful, it was just the building that was the problem.GERALDINE D.
El cliente no dejó un comentario.Jennifer J.
El cliente no dejó un comentario.Mark D.
Drop off was quick and easy.JOHN WAYNE J.
El cliente no dejó un comentario.RICH C.
El cliente no dejó un comentario.Tiffany J.
Aime was very helpful, efficient, informative, and provided several options for us to customize to our current needs. The equipment worked great and was clean. Thank you!!Nathan N.
El cliente no dejó un comentario.Damen S.
20$ after hour charge was not explained after handing keys to owner @ 4:02 pmKenneth Z.
El cliente no dejó un comentario.Steven C.
They evidently can't see a 20' truck or 2 dollies in it. Some how they checked in the 12 ft trailer attached to it and the 18 blankets beside the dollies.DAN M.
El cliente no dejó un comentario.Jared C.
Due to the ridiculous COVID-19 hysteria, we couldn't fine anyone to unload. Had to wait about extra day to unload, and they were understanding.John R.
El cliente no dejó un comentario.trenton H.
El cliente no dejó un comentario.sonya M.
I was towing a small Honda Insight that sits so low to the ground that I ripped off the heat shield and some other underbelly shield when loading the car. There aren't a lot of Honda Insights out there, but the personnel might be aware that that could be a problem for the next driver. My car is old with numerous problems (one of which is the heat shield was already zip-tied together) so I'm not complaining, but just for your folks to be aware for the next person driving a low-to-the-ground car.patricia M.
El cliente no dejó un comentario.Eric J.
Very friendly service!Kristin S.
The lady owner was more than helpful. Thank yourRobert D.
The folks there are very friendly and go out of their way to make the process easy. They are doing a good job.Richard L.
El cliente no dejó un comentario.Nathaniel B.
The internet check in for pickup did not go smoothly. We had to have the person in charge come to the location to help us and she was not friendly and made us feel like we didn't do something right when in fact it was her mistake. We never received an apology or anything. It was frustrating! But the truck was well maintained and suited its purpose for our move.Jennifer H.
El cliente no dejó un comentario.Shawna M.
El cliente no dejó un comentario.Eric J.
El cliente no dejó un comentario.Debra H.
El cliente no dejó un comentario.Tamera W.
This location( Lyle , WA was friendly and helpful. Our original booking of truck in Rufus, OREGON was absolutely horrible.They did not have the truck when we went to go pick up and the absolute worse service and organization.David W.