Customer Reviews for Knights Inn
(U-Haul Neighborhood Dealer)

418 reviews

100 Graham St   Selma, NC 27576

(919) 975-4006

Office Hours

  • Mon-Sun: 9 am–10 pm

Services at this Location:

Contact Us

(919) 975-4006

100 Graham St
Selma, NC 27576

Services at this Location:

Office Hours

  • Mon-Sun: 9 am–10 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

David Blan 
Rating:
3.0

Customer did not leave a comment.

Brenda Alanis 
Rating:
3.0

Customer did not leave a comment.

Rachael Muldoon 
Rating:
5.0

Actually it was a wonderful experience. A great rate. Fast and easy. Keep up the great same service. We love it.

David Blan 
Rating:
4.0

Customer did not leave a comment.

Katherine Mecum 
Rating:
3.0

Customer did not leave a comment.

Sherry Bader 
Rating:
4.0

The mobile pick up did not work, but Sam at this location was able to pull up my reservation and get me checked in and going.

dashaun A payne 
Rating:
5.0

Customer did not leave a comment.

Kalyn Norris 
Rating:
2.0

Customer did not leave a comment.

Katerina Prosser 
Rating:
5.0

Very easy process, excellent dealer, I would definitely return here

Spenser Dean 
Rating:
1.0

I feel like I got tricked so I had to drive back to get the trailer. Which made me pay more

Antonio Eady 
Rating:
5.0

Nice guy

Sherwood Lucas 
Rating:
4.0

Customer did not leave a comment.

Paul Sobus 
Rating:
5.0

It was dirty and I had to mop up spilled motor oil and sweep out yard debris from previous renter(s). I needed to carry nice, expensive furniture. Left lower taillight is out. Still very happy with this location and the value for the money. I would have fixed taillight myself but it is a sealed housing for the bulb and does not appear to be serviceable in a conventional way to simply bulb replace.

joe husick 
Rating:
2.0

I will be getting in contact with your company asap I was overcharged I traveled 60 miles and was charged for 100 i calculated the exact amount of miles we traveled and that is crazy

Trent B 
Rating:
5.0

Great location to rent from.

Kevin Langolf 
Rating:
5.0

Customer did not leave a comment.

Kevin Langolf 
Rating:
5.0

The service here is alway professional and kind excellence to everyone have never had better rental experience each time I rent here

Donald Bailey 
Rating:
5.0

Customer did not leave a comment.

James Schmiedel 
Rating:
5.0

Customer did not leave a comment.

Sandra Odom 
Rating:
5.0

Nothing everything was great 👍

Duane Cox 
Rating:
5.0

Customer did not leave a comment.

Robert Brame 
Rating:
5.0

Good

JONATHAN CASTRO 
Rating:
3.0

Customer did not leave a comment.

cornelius stovall 
Rating:
5.0

Excellent customer service.

Harald Mury 
Rating:
2.0

We received notice from u-haul our truck was reserved, When I arrived to pick it up I had to go through another registration with the owner , who was in Georgia. But I will say the uhaul got us to our location and back. Will not be using that location again.

James Blanton 
Rating:
5.0

Nothing

Ginger Fox 
Rating:
3.0

Customer did not leave a comment.

Patricia Bayles 
Rating:
4.0

Customer did not leave a comment.

charles milton 
Rating:
5.0

I dobt think you can improve this location! This ny go to location any time I need a rental.

Roger Cherry 
Rating:
5.0

The Knights Inn location was very convient and the rental process was very easy. The gentleman who assisted me was very kind and professional. I highly recommend this location.

Ann Williams 
Rating:
3.0

As normal we were supposed to replace the amount of fuel we had used and we did The truck was only driven a total of 4 miles When we returned the truck the person we leased it from told us that we had to put additional fuel in the truck because he had another customer that wanted the truck and expected it to have a full tank of gas I told him that I was not paying for the additional fuel that I had not used and especially for another customers use

Debora Davison 
Rating:
5.0

Customer did not leave a comment.

saul molina 
Rating:
5.0

Best u haul dealer in N C

Leroy Everette 
Rating:
5.0

Speedometer may be off.

Carter Denson 
Rating:
5.0

Excellent service

Yosvany Medina Rodriguez 
Rating:
5.0

Customer did not leave a comment.

William England 
Rating:
5.0

Too much money

Regino Hermenegildo 
Rating:
5.0

Customer did not leave a comment.

Laquana Dumas 
Rating:
4.0

The truck drive ok but it feels like he could have some work. But everything worked out.

Wanda Patterson 
Rating:
5.0

Customer did not leave a comment.

Erick Colon 
Rating:
5.0

Great service and very helpful

Darious Boykin 
Rating:
4.0

Customer did not leave a comment.

Terri Stawski 
Rating:
5.0

Customer did not leave a comment.

Rebecca Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Madison Irby 
Rating:
5.0

Customer did not leave a comment.

Linda Vazquez 
Rating:
1.0

Horrible and filthy hotel! The grounds were dirty and filled with dog poop everywhere. Sam was very kind and pleasant and helpful, however.

charity kewish 
Rating:
1.0

Held an additional money off of prepaid credit card

Brittney Jones 
Rating:
5.0

Customer did not leave a comment.

Shannon Wright 
Rating:
5.0

Good service

Jose Sandoval 
Rating:
5.0

Customer did not leave a comment.

saul molina 
Rating:
3.0

Customer did not leave a comment.

PATRICIA ANDERSON 
Rating:
2.0

It was a run down motel but the man in charge was very nice. And it was very convenient cuz it was right down from my house. So it was awesome.

Melanie Ziegler 
Rating:
4.0

I think that the mileage charge was a little high, considering that I had to put fuel in the truck in addition to the mileage charge. Other than that, everything was great.

Mark Stephens 
Rating:
5.0

Todo excelente

Maryuri Carranza 
Rating:
5.0

Nothing

Jeffery Jackson 
Rating:
4.0

Great service

Tony Massengill 
Rating:
3.0

Customer did not leave a comment.

Clint Parish 
Rating:
2.0

The man we dealt with seemed to not know how to rent a truck and claimed he had to call someone to do it. 45 minutes later we were able to leave with the van

Anne Cole 
Rating:
5.0

Customer did not leave a comment.

Jarvis Beauchamp 
Rating:
4.0

A little confusing to find but maybe that was just my GPS. Very helpful and friendly.

Robert Fetterman 
Rating:
5.0

Customer did not leave a comment.

daniel sanchez 
Rating:
4.0

Man was very knowledgeable with towing limitations for my vehicle and very easy to work with

sameon mix 
Rating:
5.0

The owner, Sam is extremely helpful and absolutely understands how to treat his customers. I have always had a positive experience with him!

Kevin Langolf 
Rating:
4.0

This is the third location I was sent to for this same rental. The other locations told me that I was good to go but later there was a scheduling conflict at the first one. Then the other location once I was there waiting I had to call and the owner told me that they were closed and that I had to find another location to get my rental which led me to this place which was helpful and able to get me my rental.

Antoine Williams 
Rating:
5.0

Customer did not leave a comment.

Adrienne O'Neal 
Rating:
4.0

Customer did not leave a comment.

Vince Brunda 
Rating:
5.0

Customer did not leave a comment.

Megan Guyette 
Rating:
5.0

Customer did not leave a comment.

Mark Elliott 
Rating:
1.0

I was told the owner was out of town. I had reserved my rental on line but it still took over 1/2 an hour to get it. There was the guy working the front desk and someone assisting him who was very unprofessional. In a t-shirt and holy pajama pants. Looked like he woke up and came in. I will never rent from this location again.

CRYSTAL Cooley 
Rating:
4.0

Customer did not leave a comment.

Michael Price 
Rating:
4.0

The inside of the truck was dirty. Clean the truck before renting it out.

robin Barbour 
Rating:
1.0

Very dirty

kristy race 
Rating:
3.0

Pick up was not so great. Truck was fantastic except the gas mileage. Drop off in New Bern was fantastic.

John pychinka 
Rating:
1.0

Be accurate in the description of charges.

Jennifer Hearne 
Rating:
5.0

Customer did not leave a comment.

Edward Grier 
Rating:
5.0

Customer did not leave a comment.

Jakara Mitchell 
Rating:
3.0

Customer did not leave a comment.

Breon Davis 
Rating:
5.0

Customer did not leave a comment.

Luis Perez  
Rating:
5.0

Customer did not leave a comment.

Robert Dodds 
Rating:
5.0

Customer did not leave a comment.

Nicholas Osterkamp 
Rating:
4.0

Customer did not leave a comment.

Kevin Langolf 
Rating:
5.0

Management was very nice to work with and very accommodating. Would use again.

Star Gurley 
Rating:
2.0

Customer did not leave a comment.

Todd Selleck 
Rating:
5.0

Customer did not leave a comment.

Cynthia Pittard 
Rating:
3.0

Customer did not leave a comment.

richard cuddington 
Rating:
5.0

Customer did not leave a comment.

Starr Harris 
Rating:
5.0

Thank you Mr. Sam for taking care of us. We enjoyed the interaction to make this rental happen.

Johnese DuBois 
Rating:
5.0

The truck was nice a few bugs in it but other than that it was nice and good on gas it drove very smooth , I would rent from them again.

Sandra Odom 
Rating:
5.0

Customer did not leave a comment.

Emmanuel Santos 
Rating:
5.0

Customer did not leave a comment.

Bill Hardendorf 
Rating:
3.0

Customer did not leave a comment.

Monica Corbett 
Rating:
1.0

Absolutely abhorrent. I was continuously harassed by the gentleman that rented me this truck after I went through the proper channels to have it towed as it was in pretty poor condition when rented to me. Evidently U-Haul doesn't communicate this to a given location for you so for the next two days my partner and I were harassed about the truck as if WE did something wrong. I will never use U-Haul services again.

brandon rickner 
Rating:
1.0

No one was at the location to help me. A 20 minute check out process actually took me an hour and a half. I do not recommend this location. It was a horrible experience. I went to the location to do all required paperwork two days in advance. I am highly disappointed in the service I received.

Angela McCullers 
Rating:
2.0

Grateful for online check in. Customer service was below par. But got what I needed and completed my assignment, thanks U-Haul.

SHERMAN CONNELLY 
Rating:
3.0

Everythibg was good. I like that it was open on a Sunday.

angela farmer 
Rating:
5.0

Customer did not leave a comment.

BETTY GADDIS 
Rating:
3.0

The customers are being charged for mileage AND gas AND the rental. This is too much! If I'm already paying to rent a truck AND have to return it with the same amount of gas as I found it, I should NOT have to pay for mileage as well. I will think twice before I use u haul again.

ALICIA Anderson 
Rating:
1.0

Location was disgusting. The clerk was in his pajamas and smelled. It took an hour to check out the vehicle.

Zachary NICHOLS 
Rating:
1.0

Located at the worst hotel in Selma.

Jayson Stewart 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top