Was told drop off after hours was available however there was a locked fence when going to drop off the uhaul. Had to call corporate to extend uhaul and had to store the uhaul at my place over night.Anthony S.
Customer Reviews for Lunas Tires
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.GERMAN A.
El cliente no dejó un comentario.BRIAN S.
El cliente no dejó un comentario.Cody B.
El cliente no dejó un comentario.MICAH B.
We called several times to get help with details around our drop off, kept referring us to the 800 number, and they were unable to help. When we changed the location, they entered the wrong date information and the wrong location, which then necessitated several other long unusuccessful attempts to resolve the issue. Super frustrating experience overall.JON F.
Very friendly and good peopleWILFREDO M.
This is not about Luna Tires, but East Bayshore Road U Haul. I was told to pick up my rental from the East Palo Alto U Haul, when I arrived at this awful smelly location I was told that my renter was at another location in Palo Alto. When I arrived at that location I was told my reservation was cancelled-I did not cancelled my reservation. After 30 minutes on the phone they said my rental was in San Jose. 3 different locations and 2 hours later I got my trailer.VICTOR A.
Everything that I experience in this branch is amazing, the service and the staff really helpful and kind. Keep it up guys. ðŸ˜ŠðŸ'ðŸ»ROWENA A.
El cliente no dejó un comentario.Raymundo D.
El cliente no dejó un comentario.JOSE C.
Driver side door lock has problem.WILLIAM D.
El cliente no dejó un comentario.MARIA L.
Thanks ðŸ˜ŠDennis P.
The most unorganized company I've ever done business with!! On top, you charged me twice so farâ€¦seems like every other day you charge me the same amount again. This is theft!!! If I don't pay attention, you'd never fix it by yourself. Really disappointed with you and will NEVER use your random services again!!Rachid D.
Fast friendly service to check in and check out, it was a breezeCYNTHIA R.
El cliente no dejó un comentario.Abdull G.
Nice peopleSTEVEN S.
El cliente no dejó un comentario.JESUS P.
El cliente no dejó un comentario.KOMERA N.
El cliente no dejó un comentario.THOMAS N.
If you change the location, that would be great. Otherwise, this is the first time ever renting a UHaul. Roy, the man I dealt with was amazing. Explained everything clearly to me and I was very satisfied with the whole experience. Hopefully I won't have to use them again for while. Hate moving. But I surely will recommend this location to everyone. Thank you to the staff. DeniseDENISE G.
El cliente no dejó un comentario.TZUKAI Y.
El cliente no dejó un comentario.TAM T.
It was quick & Easy but your Truck needs an Oil Change Soon.DELORES S.
El cliente no dejó un comentario.ANTHONY W.