Our Uhaul was filthy when we picked it up. There was clumps of mud on the floor and mud all over the doors. The center console had garbage and spilled pop on the cup holders. I have taken photos for reference. Broken windshield wiper and burned out headlight. We had to have roadside service come and fix things before we could even start our trip. Once we arrived on Colorado, our movers did not show leaving us to unload our belongings ourselves. I have called Uhaul and they told me to file a formal complaint once I returned our truck. I would appreciate a phone call from a representative to discuss this matter. Thank you for your prompt attention.
Phillip G
Customer Reviews for Grand Traverse Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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I canceled this reservation on 3-21-2024
john h | Reservation