Customer Reviews for Lucky Peak Imports
(U-Haul Neighborhood Dealer)

129 reviews

2705 W Lampert Dr   Boise, ID 83705

(208) 509-4648

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: 9 am–3 pm

Services at this Location:

Contact Us

(208) 509-4648

2705 W Lampert Dr
Boise, ID 83705

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: 9 am–3 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

BRIAN HENNEMAN 
Rating:
4.0

Rod was extremely pleasant and helpful in guiding us through the delivery process. I am grateful he was our point of contact.

ROY WIRTHLIN 
Rating:
5.0

Awesome service. Thank you

Kevin lester 
Rating:
3.0

Really nice and friendly and helpful

KAYLA CALLAHAN 
Rating:
5.0

Customer did not leave a comment.

Matthew Denis 
Rating:
5.0

Customer did not leave a comment.

robert sealby 
Rating:
5.0

Customer did not leave a comment.

David McCune 
Rating:
1.0

Vehicle was dirty and the gas was near empty. The vehicle was covered by snow and the back did not have snow swept out. The U-Haul employee informed me that the pickup had been stolen and that it was found deeply stuck in mud and was towed. In my view, the truck was not sufficiently checked out to determine if safe to rent. I found debris still stuck around the inside of the drivers side back wheel.

David Shropshire 
Rating:
5.0

Rod at Lucky Peak Imports was great, very friendly!

Collin Johnson 
Rating:
4.0

Great customer service.

Becky Balluff 
Rating:
5.0

Rod was a great guy to do business with, not only did he help me get a vehicle quickly, but he was also one of the most authentic and helpful people I’ve ever had the pleasure of working with. It’s easy to see why he has such high ratings. Rod made me feel at ease with the process and like he was a friend helping me out, rather than just getting a truck rental. I would go out of my way to rent from him next time. Thanks so much!

ALEX KRELL 
Rating:
5.0

Rod was absolutely amazing. Professional from the very start. Kind, courteous, and respectful. Will definitely be using that location for all of my moving needs, moving forward.

Cameron Gulley 
Rating:
5.0

Customer did not leave a comment.

Kirk Miko 
Rating:
4.0

Thank you for a great rental and excellent experience

Martin Britt 
Rating:
4.0

Customer did not leave a comment.

russell wageman 
Rating:
5.0

Customer did not leave a comment.

Travis Hooper 
Rating:
5.0

Very good customer service!!

Kurt Helm 
Rating:
3.0

I was changed for gas to top off the tank, which I had already done before returning the vehicle. Not happy.

Kari Ramsey 
Rating:
5.0

Customer did not leave a comment.

SARA BUSICK 
Rating:
5.0

Customer did not leave a comment.

blake vucinich 
Rating:
5.0

Rod was very accommodating while we were turning in our 26-foot truck, auto transport trailer, and appliance dolly. He made it easy for us to return our auto transport trailer early so that we could go about our task of unloading our truck.

Don Chaffin 
Rating:
5.0

GREAT experience. Amazing customer service and friendly people. Best DOGS ever too. The only UHAUL thing that needs fixing is the contract/rate we sign up and pay for online somehow doesn't not translate to the locations. The rates were doubled, the insurances were doubled and not the correct ones we selected, etc. What is the point of online reservation and pay if have to complete all over again at different amounts.

David Damrath 
Rating:
3.0

Customer did not leave a comment.

Ed Brunson 
Rating:
5.0

Well, I was told to return the truck with half a tank of gas but not told how big the tank is and how many gallons constitutes a half tank. Had to guess and overshot it. No big deal. Truck was super and the location perfect for my needs. People working there were very kind.

Suzanne LeCourt 
Rating:
5.0

Rod was super great..He went out of his way to stay until my daughter could get their after closing to pick up truck..He was very kind and gracious and caring..Super person to work with...5* status in my book...

Linda Sullivan 
Rating:
5.0

Customer did not leave a comment.

Jennifer Glasgow 
Rating:
5.0

Customer did not leave a comment.

Jussi Santa 
Rating:
4.0

To be honest, the dogs that were left inside continuously barked and banged on the door while I was simply trying to return my U-Haul. Other than that, it was an easy and great experience.

Jacob Peters 
Rating:
5.0

They where awesome

Joe Navarro 
Rating:
5.0

Got there at lunch. Staff stopped eating their lunch to take care of us. Quick return.

norm wong 
Rating:
1.0

No one was at the location and could not be reached by phone. There was no clear place to park and the location was difficult to get to. Having a 26' truck towing a trailer, I could only block the road as there was no place to park and noboday was at the location even though it was 4pm on a tuesday

Paolo Digiovanni 
Rating:
5.0

Loved this location! Great management.

brit lewis 
Rating:
5.0

Customer did not leave a comment.

Jose Medina 
Rating:
3.0

Nothing. The location on Lampert is terrible, but working well with what they have.

Rudy Bauder 
Rating:
5.0

I had to drive 40 miles each way to drop the truck off and there were many locations much closer.

Scott Riley 
Rating:
5.0

Customer did not leave a comment.

Dongyoung Park 
Rating:
5.0

Customer did not leave a comment.

Renee Palmer 
Rating:
5.0

Customer did not leave a comment.

john albrecht 
Rating:
4.0

Customer did not leave a comment.

Sadie Trowbridge 
Rating:
4.0

Great communication from lucky peak imports

Alan Rooney 
Rating:
5.0

Everything was perfect

tiwana kaur 
Rating:
5.0

Everything was perfect

Jasdeep Singh 
Rating:
3.0

Customer did not leave a comment.

Eduardo Vergara-Villegas 
Rating:
5.0

Customer did not leave a comment.

Dan Roach 
Rating:
5.0

Amazing experience. Very helpful

Samuel Andazola 
Rating:
5.0

Customer did not leave a comment.

Rick Bartholomew 
Rating:
3.0

I still haven’t heard back about why I got an extra for fuel charge even though the extra they charge me for what is exactly how much fuel I put into it it only had half a tank when I got it, and it was dirty, and I had to sweep it out before I could put my things in it

Katherine Thornton 
Rating:
5.0

Give Rastes a pat for me please =) 🐶

jesse kriizenesky 
Rating:
5.0

Customer did not leave a comment.

Carsen Schlienz 
Rating:
4.0

Customer did not leave a comment.

lyla wolfenbarger 
Rating:
5.0

This guy is great!

deb mcgrath 
Rating:
4.0

Customer did not leave a comment.

Roger Blackhart 
Rating:
5.0

Great customer service.

Shelley Van NOy 
Rating:
5.0

Customer did not leave a comment.

Scot Marsh 
Rating:
1.0

Very hard to locate and no one was there at 11 am.

Kirk Stallman 
Rating:
5.0

Customer did not leave a comment.

Kenneth Lewis II 
Rating:
5.0

all good - received great service and quick turnaround

John Cadice 
Rating:
5.0

Again, very impressed. We will do this again!

Dave McEwen 
Rating:
5.0

Easy to find and easy to pickup the trailer

David Touriel 
Rating:
5.0

Rod was terrific! Will be happy to rent from this location in future and will refer friends and family to work with him.

Emilie Johnson 
Rating:
4.0

Customer did not leave a comment.

Rhonda Smith 
Rating:
5.0

So helpful in helping us hook up the trailer. Really appreciated the great service!

Tessa Partridge 
Rating:
5.0

Customer did not leave a comment.

Nohe Newsom 
Rating:
2.0

The online pickup process took 1.5 hours and was incredibly difficult

William Keeley 
Rating:
1.0

For starters this is not the location I chose for pick up. This location is not easy to get in and out of. The can of truck was filthy. The bumper on passenger side was falling off and the is front end issues with truck and transmission issues. I tried to call the number on the door of pick up location to no avail. Over all horrible experience with location and the truck

Faye Williams 
Rating:
2.0

Customer did not leave a comment.

Thomas Stimpson 
Rating:
1.0

I was charged an extra $30 for 6 gallons of gas when the odometer was only 25 miles. I didn't use anywhere close to 6 gallons of gas and it was below the halfway mark when I picked it up. Kind of scammy if you ask me.

Bryce Corbell 
Rating:
4.0

Customer did not leave a comment.

Kathleen Marquart 
Rating:
5.0

Customer did not leave a comment.

David Winstead 
Rating:
5.0

Customer did not leave a comment.

Ronald Anderson 
Rating:
4.0

Customer did not leave a comment.

Matthew Carroll 
Rating:
4.0

Customer did not leave a comment.

Troy Newman 
Rating:
5.0

Customer did not leave a comment.

Julie Gates 
Rating:
4.0

It’s a great location the owner was very amicable if he offered free coffee and donuts that would be great! Lol

Perry Flook 
Rating:
4.0

Customer did not leave a comment.

Julie Peterson 
Rating:
4.0

Have all the requested equipment when reservations are made.

Cheyenne Daniels 
Rating:
5.0

Customer did not leave a comment.

John Vickers 
Rating:
5.0

Easy to maneuver through and easy drop off.

Yolani Cruz-Plemons 
Rating:
5.0

Nice and helpful.

Ron Johnson 
Rating:
5.0

I’ve rented trucks/trailers from uhaul across the country over the last handful of years and I have to honestly say that the experience I had working with the gentleman that runs this location is hands down the best experience I’ve had.

Preston Eckman 
Rating:
5.0

Super friendly staff, I would definitely rent from him again

Robert E Heindel Jr 
Rating:
5.0

Thank you so much for being available last minute and kindness as I’m in constant crisis with my mom passing

Lori West 
Rating:
5.0

Customer did not leave a comment.

Yolani Cruz-Plemons 
Rating:
1.0

The Bruneel Tire location in Star Idaho rented the truck out from under me 10 minutes before I got there. They called me to check if I was still going to pick it up and I told them I was right around the corner. I showed up 10 minutes later and they had rented it to someone else! I had to drive 45 minutes out of my way to get another! Wish there were other rental trucks to choose from. They were sympathetic at the alternate location in Boise, but it should never happened the first place.

Dave Anderson 
Rating:
5.0

Owner Rod was very helpful, nice, professional and available by phone. Thank you!

Kirk Sanfilippo 
Rating:
4.0

Customer did not leave a comment.

Terry Lindquist 
Rating:
5.0

Rod (I think that's name) was exceptionally friendly and helpful. And he was quick at what he did. Great experience, and if I need a UHaul again in the future, I will most likely return to this precise location.

Zachary Jones 
Rating:
4.0

Tight turn into the location but sign was easy to follow. Drop off was easy and location was simple to get to overall.

Herb Griffin 
Rating:
5.0

Extremely friendly, made small talk. Only complaint is the location of the facility. Hardly any space to turn around.

Seth Tabaka 
Rating:
3.0

Customer did not leave a comment.

Quoc Pham 
Rating:
5.0

Customer did not leave a comment.

Jane Tharpe 
Rating:
4.0

Customer did not leave a comment.

johnna morel 
Rating:
4.0

Small place, location was a little hard to find but the guy was very polite and helpful.

roger fuller 
Rating:
5.0

Customer did not leave a comment.

Patrick Morford 
Rating:
4.0

Customer did not leave a comment.

ROBERT RIDDLE 
Rating:
5.0

Rod extremely professional and very friendly. This kind of customer service is hard to find these days.

Camillia Zamora 
Rating:
5.0

Customer did not leave a comment.

Eric Sanchez 
Rating:
5.0

Not a lot. Water for the customers. The owner was real friendly.. We were on the road in less than 15 minutes.

ALLENMARK DANIELSON 
Rating:
1.0

Fuel level below line indicated on contract. AC non operational in August. Dispatched truck with an illuminated check engine light. Required roadside assistance delaying travel.

Christian Bonnette 
Rating:
5.0

easy peesy

Mario Trevino 
No reviews have been submitted for this location.

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