Customer Reviews for Lucky Peak Imports
(U-Haul Neighborhood Dealer)

139 reviews

2705 W Lampert Dr   Boise, ID 83705

(208) 509-4648

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: 9 am–3 pm

Services at this Location:

Contact Us

(208) 509-4648

2705 W Lampert Dr
Boise, ID 83705

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: 9 am–3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The truck was pretty dirty, there was a lot of mud on the truck and the interior was kinda dirty. We had to take it to a car wash before we drop it off to make sure we were not charged for the extra cleaning fee. Also the gauge cluster did not let us switch between speed, fuel mileage, economy. Just left on speed. Messed with the buttons none of them allowed us to switch info. Other than that, truck drive smooth. Nice and easy to park with the back up camera.

Brian G 
Rating:
1.0

The truck was dirty inside and outside. The passenger windshield wiper kept falling off during my drive. I would not use this neighborhood dealer again.

Luis V 
Rating:
5.0

Customer did not leave a comment.

John S 
Rating:
5.0

The owner of imports should add this location to google maps, we searched U-Haul and it didn’t show up

Nicholas O 
Rating:
5.0

Customer did not leave a comment.

Shawn M 
Rating:
5.0

Rod was very professional and accommodating. Everything went smoothly.

Ray S 
Rating:
5.0

Customer did not leave a comment.

Georgia R 
Rating:
5.0

Customer did not leave a comment.

Mark M 
Rating:
2.0

Office space was a mess. Things piled up in the corners of the room, looked like it hadn't been vacuumed in months. The office manager was late.

Trevor F 
Rating:
5.0

Customer did not leave a comment.

Jason D 
Rating:
4.0

Customer did not leave a comment.

BRIAN H 
Rating:
4.0

Rod was extremely pleasant and helpful in guiding us through the delivery process. I am grateful he was our point of contact.

ROY W 
Rating:
5.0

Awesome service. Thank you

Kevin l 
Rating:
3.0

Really nice and friendly and helpful

KAYLA C 
Rating:
5.0

Customer did not leave a comment.

Matthew D 
Rating:
5.0

Customer did not leave a comment.

robert s 
Rating:
5.0

Customer did not leave a comment.

David M 
Rating:
1.0

Vehicle was dirty and the gas was near empty. The vehicle was covered by snow and the back did not have snow swept out. The U-Haul employee informed me that the pickup had been stolen and that it was found deeply stuck in mud and was towed. In my view, the truck was not sufficiently checked out to determine if safe to rent. I found debris still stuck around the inside of the drivers side back wheel.

David S 
Rating:
5.0

Rod at Lucky Peak Imports was great, very friendly!

Collin J 
Rating:
4.0

Great customer service.

Becky B 
Rating:
5.0

Rod was a great guy to do business with, not only did he help me get a vehicle quickly, but he was also one of the most authentic and helpful people I’ve ever had the pleasure of working with. It’s easy to see why he has such high ratings. Rod made me feel at ease with the process and like he was a friend helping me out, rather than just getting a truck rental. I would go out of my way to rent from him next time. Thanks so much!

ALEX K 
Rating:
5.0

Rod was absolutely amazing. Professional from the very start. Kind, courteous, and respectful. Will definitely be using that location for all of my moving needs, moving forward.

Cameron G 
Rating:
5.0

Customer did not leave a comment.

Kirk M 
Rating:
4.0

Thank you for a great rental and excellent experience

Martin B 
Rating:
4.0

Customer did not leave a comment.

russell w 
Rating:
5.0

Customer did not leave a comment.

Travis H 
Rating:
5.0

Very good customer service!!

Kurt H 
Rating:
3.0

I was changed for gas to top off the tank, which I had already done before returning the vehicle. Not happy.

Kari R 
Rating:
5.0

Customer did not leave a comment.

SARA B 
Rating:
5.0

Customer did not leave a comment.

blake v 
Rating:
5.0

Rod was very accommodating while we were turning in our 26-foot truck, auto transport trailer, and appliance dolly. He made it easy for us to return our auto transport trailer early so that we could go about our task of unloading our truck.

Don C 
Rating:
5.0

GREAT experience. Amazing customer service and friendly people. Best DOGS ever too. The only UHAUL thing that needs fixing is the contract/rate we sign up and pay for online somehow doesn't not translate to the locations. The rates were doubled, the insurances were doubled and not the correct ones we selected, etc. What is the point of online reservation and pay if have to complete all over again at different amounts.

David D 
Rating:
3.0

Customer did not leave a comment.

Ed B 
Rating:
5.0

Well, I was told to return the truck with half a tank of gas but not told how big the tank is and how many gallons constitutes a half tank. Had to guess and overshot it. No big deal. Truck was super and the location perfect for my needs. People working there were very kind.

Suzanne L 
Rating:
5.0

Rod was super great..He went out of his way to stay until my daughter could get their after closing to pick up truck..He was very kind and gracious and caring..Super person to work with...5* status in my book...

Linda S 
Rating:
5.0

Customer did not leave a comment.

Jennifer G 
Rating:
5.0

Customer did not leave a comment.

Jussi S 
Rating:
4.0

To be honest, the dogs that were left inside continuously barked and banged on the door while I was simply trying to return my U-Haul. Other than that, it was an easy and great experience.

Jacob P 
Rating:
5.0

They where awesome

Joe N 
Rating:
5.0

Got there at lunch. Staff stopped eating their lunch to take care of us. Quick return.

norm w 
Rating:
1.0

No one was at the location and could not be reached by phone. There was no clear place to park and the location was difficult to get to. Having a 26' truck towing a trailer, I could only block the road as there was no place to park and noboday was at the location even though it was 4pm on a tuesday

Paolo D 
Rating:
5.0

Loved this location! Great management.

brit l 
Rating:
5.0

Customer did not leave a comment.

Jose M 
Rating:
3.0

Nothing. The location on Lampert is terrible, but working well with what they have.

Rudy B 
Rating:
5.0

I had to drive 40 miles each way to drop the truck off and there were many locations much closer.

Scott R 
Rating:
5.0

Customer did not leave a comment.

Dongyoung P 
Rating:
5.0

Customer did not leave a comment.

Renee P 
Rating:
5.0

Customer did not leave a comment.

john a 
Rating:
4.0

Customer did not leave a comment.

Sadie T 
Rating:
4.0

Great communication from lucky peak imports

Alan R 
Rating:
5.0

Everything was perfect

tiwana k 
Rating:
5.0

Everything was perfect

Jasdeep S 
Rating:
3.0

Customer did not leave a comment.

Eduardo V 
Rating:
5.0

Customer did not leave a comment.

Dan R 
Rating:
5.0

Amazing experience. Very helpful

Samuel A 
Rating:
5.0

Customer did not leave a comment.

Rick B 
Rating:
3.0

I still haven’t heard back about why I got an extra for fuel charge even though the extra they charge me for what is exactly how much fuel I put into it it only had half a tank when I got it, and it was dirty, and I had to sweep it out before I could put my things in it

Katherine T 
Rating:
5.0

Give Rastes a pat for me please =) 🐶

jesse k 
Rating:
5.0

Customer did not leave a comment.

Carsen S 
Rating:
4.0

Customer did not leave a comment.

lyla w 
Rating:
5.0

This guy is great!

deb m 
Rating:
4.0

Customer did not leave a comment.

Roger B 
Rating:
5.0

Great customer service.

Shelley V 
Rating:
5.0

Customer did not leave a comment.

Scot M 
Rating:
1.0

Very hard to locate and no one was there at 11 am.

Kirk S 
Rating:
5.0

Customer did not leave a comment.

Kenneth L 
Rating:
5.0

all good - received great service and quick turnaround

John C 
Rating:
5.0

Again, very impressed. We will do this again!

Dave M 
Rating:
5.0

Easy to find and easy to pickup the trailer

David T 
Rating:
5.0

Rod was terrific! Will be happy to rent from this location in future and will refer friends and family to work with him.

Emilie J 
Rating:
4.0

Customer did not leave a comment.

Rhonda S 
Rating:
5.0

So helpful in helping us hook up the trailer. Really appreciated the great service!

Tessa P 
Rating:
5.0

Customer did not leave a comment.

Nohe N 
Rating:
2.0

The online pickup process took 1.5 hours and was incredibly difficult

William K 
Rating:
1.0

For starters this is not the location I chose for pick up. This location is not easy to get in and out of. The can of truck was filthy. The bumper on passenger side was falling off and the is front end issues with truck and transmission issues. I tried to call the number on the door of pick up location to no avail. Over all horrible experience with location and the truck

Faye W 
Rating:
2.0

Customer did not leave a comment.

Thomas S 
Rating:
1.0

I was charged an extra $30 for 6 gallons of gas when the odometer was only 25 miles. I didn't use anywhere close to 6 gallons of gas and it was below the halfway mark when I picked it up. Kind of scammy if you ask me.

Bryce C 
Rating:
4.0

Customer did not leave a comment.

Kathleen M 
Rating:
5.0

Customer did not leave a comment.

David W 
Rating:
5.0

Customer did not leave a comment.

Ronald A 
Rating:
4.0

Customer did not leave a comment.

Matthew C 
Rating:
4.0

Customer did not leave a comment.

Troy N 
Rating:
5.0

Customer did not leave a comment.

Julie G 
Rating:
4.0

It’s a great location the owner was very amicable if he offered free coffee and donuts that would be great! Lol

Perry F 
Rating:
4.0

Customer did not leave a comment.

Julie P 
Rating:
4.0

Have all the requested equipment when reservations are made.

Cheyenne D 
Rating:
5.0

Customer did not leave a comment.

John V 
Rating:
5.0

Easy to maneuver through and easy drop off.

Yolani C 
Rating:
5.0

Nice and helpful.

Ron J 
Rating:
5.0

I’ve rented trucks/trailers from uhaul across the country over the last handful of years and I have to honestly say that the experience I had working with the gentleman that runs this location is hands down the best experience I’ve had.

Preston E 
Rating:
5.0

Super friendly staff, I would definitely rent from him again

Robert E 
Rating:
5.0

Thank you so much for being available last minute and kindness as I’m in constant crisis with my mom passing

Lori W 
Rating:
5.0

Customer did not leave a comment.

Yolani C 
Rating:
1.0

The Bruneel Tire location in Star Idaho rented the truck out from under me 10 minutes before I got there. They called me to check if I was still going to pick it up and I told them I was right around the corner. I showed up 10 minutes later and they had rented it to someone else! I had to drive 45 minutes out of my way to get another! Wish there were other rental trucks to choose from. They were sympathetic at the alternate location in Boise, but it should never happened the first place.

Dave A 
Rating:
5.0

Owner Rod was very helpful, nice, professional and available by phone. Thank you!

Kirk S 
Rating:
4.0

Customer did not leave a comment.

Terry L 
Rating:
5.0

Rod (I think that's name) was exceptionally friendly and helpful. And he was quick at what he did. Great experience, and if I need a UHaul again in the future, I will most likely return to this precise location.

Zachary J 
Rating:
4.0

Tight turn into the location but sign was easy to follow. Drop off was easy and location was simple to get to overall.

Herb G 
Rating:
5.0

Extremely friendly, made small talk. Only complaint is the location of the facility. Hardly any space to turn around.

Seth T 
Rating:
3.0

Customer did not leave a comment.

Quoc P 
No reviews have been submitted for this location.

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