It's a great location the owner was very amicable if he offered free coffee and donuts that would be great! LolPerry F.
Customer Reviews for Lucky Peak Imports
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Julie P.
Have all the requested equipment when reservations are made.Cheyenne D.
El cliente no dejó un comentario.John V.
Easy to maneuver through and easy drop off.Yolani C.
Nice and helpful.Ron J.
I've rented trucks/trailers from uhaul across the country over the last handful of years and I have to honestly say that the experience I had working with the gentleman that runs this location is hands down the best experience I've had.Preston E.
Super friendly staff, I would definitely rent from him againRobert E H.
Thank you so much for being available last minute and kindness as I'm in constant crisis with my mom passingLori W.
El cliente no dejó un comentario.Yolani C.
The Bruneel Tire location in Star Idaho rented the truck out from under me 10 minutes before I got there. They called me to check if I was still going to pick it up and I told them I was right around the corner. I showed up 10 minutes later and they had rented it to someone else! I had to drive 45 minutes out of my way to get another! Wish there were other rental trucks to choose from. They were sympathetic at the alternate location in Boise, but it should never happened the first place.Dave A.
Owner Rod was very helpful, nice, professional and available by phone. ¡Gracias!Kirk S.
El cliente no dejó un comentario.Terry L.
Rod (I think that's name) was exceptionally friendly and helpful. And he was quick at what he did. Great experience, and if I need a UHaul again in the future, I will most likely return to this precise location.Zachary J.
Tight turn into the location but sign was easy to follow. Drop off was easy and location was simple to get to overall.Herb G.
Extremely friendly, made small talk. Only complaint is the location of the facility. Hardly any space to turn around.Seth T.
El cliente no dejó un comentario.Quoc P.
El cliente no dejó un comentario.Jane T.
El cliente no dejó un comentario.johnna M.
Small place, location was a little hard to find but the guy was very polite and helpful.roger F.
El cliente no dejó un comentario.Patrick M.
El cliente no dejó un comentario.ROBERT R.
Rod extremely professional and very friendly. This kind of customer service is hard to find these days.Camillia Z.
El cliente no dejó un comentario.Eric S.
Not a lot. Water for the customers. The owner was real friendly.. We were on the road in less than 15 minutes.ALLENMARK D.
Fuel level below line indicated on contract. AC non operational in August. Dispatched truck with an illuminated check engine light. Required roadside assistance delaying travel.Christian B.
easy peesyMario T.
Very helpful.Kristi S.
Best experience ever at U-HaulCindy H.
No issuesTony T.
El cliente no dejó un comentario.Taylor J.
The people working there were nice enough it's just that the location was strange and difficult to find. The location was way out of my way and caused a large delay in my trip. I had a day of 10 to 12 hours of travel instead because of the breakdown I was driving for 16 and a half hours.Harry W.
Pick up was very easy at this site. Rod came out and helped us with our pick up. He was very friendly and knowledgeable. We appreciated his assistance and kindness.Linda C.
The location was very hat's to find and no one was there. I had to call them to let them know I dropped it off. The guy I talked to seemed really nice but I must be old fashioned. I like to talk face to face wroth people.Darrin S.
El cliente no dejó un comentario.Michael C.
I made my appointment for 10:00 and I showed up right on time. There was a paper on the front door telling people to call a number for someone to come down. I called and the guy said he would be there in 10 minutes. I ended up waiting 20 minutes for him to show up. I don't know what the purpose of scheduling an appointment was if no one was going to be there when I arrived. Keep in mind that I work during the day so I had to take time out of my work schedule to pick up the truck so I was not pleased when he wasn't there. I had also paid online and completed all of the documents the night before to try and speed up the process when I got there but he was unaware and asked me for the same information I already provided. I then told him that I filled out everything online and then he magically was able to see it.Clay O.
Not charge the customer unknowingly for insurance when the customer declined the insurance.Kevin B.
Great customer service.Sue D.
El cliente no dejó un comentario.Summer K.
Rude customer serviceTasha S.
trailer was clean and in good condition but didn't have a jack standJeanne B.
guys at locarion were very helpfulBrad F.
Owner/operator was extremely helpful and accommodating. I would happily do business here again!Eric E.
The window was covered in bugs. And our uhaul's. Artery ended up being dead. We had to wait for a tow truck to jump it so we could drive it to a uhaul location in garden city to get it replaced. The gentlemen running the place was very nice but he had issues with his mouse and it took a very long time to get checked in.Robert H.
El cliente no dejó un comentario.Don S.
The person that helped me was very nice but he knew nothing about how to check me out which ended up taking one hour of my time. He did not hook up the electrical wire in all the way which ended up casing it to come of and i had to stop after 200 miles and purchase one from o'reilly parts which cost another $22. He also left the chain hanging on the ground instead of taking the time to twist it.Dina K.
Saw an oil leak on truck I was renting, manager immediately came from other location to check out the situation and get me on the road. Thanks RodBrandon E.
Operator of this location did communicate effectively. However, surprise charges applied to account and automatically deducted without explanation.Kara V.
Excellent customer serviceGene L.
Tricky signage. A bit hidden but Mr Lucky was really nice. I'd go here again.Terri S.
A little hard to find ,but the customer service was great!Frank A.
El cliente no dejó un comentario.Michael M.
dropped trailer off after hours, ;location was a bit tricky to find due to being in an alley. but no issues outside of thatJOHN C.
El cliente no dejó un comentario.Eileen R.
Original location changed to an inconvenient location. Trailer not available at time promised. Doors locked and no one there when trailer to be picked up at 3:20pm, even though employee was expecting me. Luckily, I had a cell phone number of the person, or I would have been without a trailer. Added $30.00 insurance fee, even though I declined insurance. Stressful situation as we drove 9 hours to get the trailer for a one way trip back.Glenn H.
Jose provided great customer service and was timely!Mitzi L.