Called 20 minutes before showing up and was greeted kindly and helped quickly, can't thank enough for helping on such a quick notice!Douglas S.
Customer Reviews for Lube Management
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.JANICE H.
El cliente no dejó un comentario.HAL W.
El cliente no dejó un comentario.chester G.
El cliente no dejó un comentario.JANICE H.
El cliente no dejó un comentario.scott J.
El cliente no dejó un comentario.Sarah B.
El cliente no dejó un comentario.William R.
El cliente no dejó un comentario.TONY S.
Them guys are awesomejoshua F.
El cliente no dejó un comentario.arthur wade B.
El cliente no dejó un comentario.Scott E.
Making equipment available at all locations.Leca C.
El cliente no dejó un comentario.Robert J.
fast easy rental the guy there are greatGreg D.
I was quite pleased with customer service at Lube Mgmt. The van we used was clean and ready to move supplies for moms 90th birth party. GraciasDebra H.
El cliente no dejó un comentario.Sierra S.
Very quick process and was in and out in no time at all. Very friendly and helpful staff.Eric B.
El cliente no dejó un comentario.marguerite C.
The gentleman registered me in the system and at the very end after her entered my info in, he received an E alert and it said he couldn't rent to me . I have a clean driving record, Insurance and never rented from U haul before . I had to call , which took up more time , and was she call ed lube management back and said it was a â€œglitchâ€ in the system. It was very frustrating as this set us back 1 hour and was on a time constraint. l Otherwise it was a good experienceLois M.
El cliente no dejó un comentario.Bryan K.
El cliente no dejó un comentario.Kevin R.
El cliente no dejó un comentario.mark G.
I think it was a quick and easy way to rent and to deliver back. I guess you can improve in the app it a bit confusing for the milles.Josie N.
El cliente no dejó un comentario.Nicholas P.
Get the guys at the location a newer computerKenn T.
Professional and efficientMARK C.
El cliente no dejó un comentario.Susan A.
El cliente no dejó un comentario.John S.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Larry M.
El cliente no dejó un comentario.justin H.
Owner is a really good guycindy G.
Great guys, very helpful and highly recommend using this location.William D.
El cliente no dejó un comentario.KASANDRA S.
El cliente no dejó un comentario.DEREK C.
El cliente no dejó un comentario.DOROTHY T.
El cliente no dejó un comentario.H R.
El cliente no dejó un comentario.NICHOLAS P.
Rented a van asked if it would fit a 60" box said yes item did not fit only went 8 miles total and exchanged for box truck charged for both given miss information. Also was told rental was for 24 hrs and then said after exchanging around 1 o'clock called and said had to have back by 6 pm same day or would be charged for 2 days.JAMES N.
El cliente no dejó un comentario.ROBERT G.
El cliente no dejó un comentario.NORMAN W.
Very nice young man at the location where I picked the van up.Linda G.
El cliente no dejó un comentario.MARGARET V.
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.RICHARD L.
El cliente no dejó un comentario.JEFFREY M.
El cliente no dejó un comentario.DENISE Y.
El cliente no dejó un comentario.SCOTT V.
El cliente no dejó un comentario.MARTIN S.
El cliente no dejó un comentario.TOMMASINE P.
Have all required equipment on site to meet customer order. Would like to talk with Uhaul managementRichard K.
All around great experience!Tyler M.
El cliente no dejó un comentario.SHARON F.
Missing the dolly I paid for. Online return was problematic but the location staff helped me out. Cool guy.David W.
Everything was great!ALYSSA M.
Very friendly staff. Quick and easy check-in and check-out process.JASON D.
above and beyond helpful I will gladly recommend. Service was awesomekeli J.
He was very friendly and helpful.DEBBIE W.
El cliente no dejó un comentario.MESUT A.
El cliente no dejó un comentario.THOMAS J.
El cliente no dejó un comentario.Christine T.
The front of the Lube shop might consider posting some kind of sign that lets the customer know that the drop-off box for the returning keys is in the back of the building. It was stumbled on by accident. This info may have been provided in the contract. If so, please dismiss this comment.JOSEPH C.
El cliente no dejó un comentario.Tracy M.
No improvements warrantedMARK M.
Not much room to parkJames L.
Gentleman working there helped guide me through the mobile app while I was clueless and confirmed I completed correctly when brought back. Super helpful!Michelle C.
The inside of the Van was filthy . I had to clean inside before using van for transportationJOHN N.
El cliente no dejó un comentario.Amy R.
Excellent service from top to bottom. Five starWILLIAM D.
Took nearly 1 hour to access the truck because during non-business hours, the U-haul app is required. The app is not user friendly & internet reception at this location was spotty at best.Jonathan K.
El cliente no dejó un comentario.GEORGE M.
Josh was very helpful and kind!TRISHA G.
El cliente no dejó un comentario.Robert K.
El cliente no dejó un comentario.DAVID K.
El cliente no dejó un comentario.Troy K.
Service was great 👍🏻Thomas B.
El cliente no dejó un comentario.DAKOTA T.
My name is not BOSS, Had to wait while they changed oil on a truck. I was told insurance was mandatory , not told what miles were. Gas Tank not full on pick up.. 19.95 ended up 59.00 . No receipt, was told the computer was slow but emailed receipt went thru quickly. Will not use this location again.George D.
El cliente no dejó un comentario.Jan O.
Was told lube business came 1st so I did have to wait a tiny bit but we backed the trailer in ourselves so they didn't need too. Then he took the keys and indicated he would check me out online after I left. I took pics of gauges etc. I did get checked out though online with no issues, but I did have all the Insurance's.Jennifer T.
good guysAnthony S.
El cliente no dejó un comentario.andrew F.
El cliente no dejó un comentario.LISA C.
El cliente no dejó un comentario.Rachel N.
I was charged a cleaning fee of $25 because the truck floor was dusty. I asked for the picture and there was barely anything on the ground. They also said there were some crumbs in the cabin. First of all, you should clean the cabins after each use particularly since there is a pandemic. If I left trash in the vehicle, I could understand, but dust being called debris is absurd. You should disclose at time of rental that the truck needs to be spotless when returned or just automatically disclose the charge. I'm sure every customer is charged this as a deceitful way for the drop off location to make a few extra bucks. This is a scam and should be made public. Rental car companies clean and wash vehicles, why is this any different.Justyna Q.
It was an oil lube place that rented U-haul trucks and vans. Staff was very nice tho.shawne M.
Great location. Would definitely rent from here again. Was able to get a quick oil change for our car when I returned our rental van. ¡Gracias!Cord A.
Brian, who prepared our paper work and had to van warming up, was so friendly and helpful. Awesome young man.sherrie K.
El cliente no dejó un comentario.Corey M.
El cliente no dejó un comentario.Laurie T.
El cliente no dejó un comentario.Rebecca H.
Contactless pick up didnt work, had difficulty with online pick up,I was charged $75 for a $20 a day truck,disappointed, and I will look for a different rental place next timeSteve L.
El cliente no dejó un comentario.robert F.
El cliente no dejó un comentario.John K.
El cliente no dejó un comentario.NILDA A.
The guys working there are very friendly, courteous and helpful! Really appreciate their help.Thomas C.
El cliente no dejó un comentario.Deborah M.
El cliente no dejó un comentario.Lawrence S.
Personnel is always a plus, Ryan was awesome. Knew equipment and always honest with questions.kathryn M.