The truck did not have a dolly and when I asked for one there wasn't any. And please look at the gas hand and know exactly where it's at. It was lower than what I was shown. The person that assist me was nice. Thank you for your service!
regina T.
Customer Reviews for Lube Express
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Over charge
Alford O.Personnel didn't know how to use the system to issue out the trailer, so it took way longer than expected. The worst part is that when I left the guy issuing out the trailer didn't even hook it up to my suv, maybe he didn't know but that was in my opinion unprofessional. So, I'll give them the benefit of the doubt and assume this location is new to uhaul services, otherwise I would've rate them below average.
Eder O.Rent a trailer to them
Leonard A.Personal amable
Jocieta W.Nothing everything great
MARCUS P.Accommodate mistakes that were made.
ADRIAN R.Nothing!!
TAMMIE E.Nice guy Tony i will referral any one to him that's needing to move I will be back once I move again thanks Tony great job 👏
Christina W.This was so conveniently located in the community. The service was excellent, I was given instructions on how to work the truck and where to place keys after hours. I would strongly recommend to friends and family.
LISA H.The ghetto and they're not timely
Earl C.I set up a reservation in Houston, Texas and after U-haul did not deliver with a vehicle until the 3rd location that I went to, I lost 2 hours of time with my movers (equivalent of $400). I drove over 50 miles out of the way to get the vehicle I was promised at the first location. I received a $50 reimbursement which is just ridiculous and disappointing. I have been a customer of U-haul for many years and have spent thousands of dollars with this company. If I cannot be reimbursed respectfully for a complete U-haul mistake, I will elect to never utilize or recommend U-haul again. A reimbursement of $500 at a minimum would have been reasonable. The reimbursement that I received was degrading.
TRUMAN G.