The person who attached the trailer did not tighten it down, After loading the trailer it became disengaged from our vehicle while we were driving. Just held on by the chains at that point.. Lucky for me I was not driving fast and was able to get my vehicle stopped without damage to it or the trailer. Had to call Uhaul roadside for help. Not a great situation and an hour delay.Eric W.
Customer Reviews for Lowes Market
(Distribuidor de U-Haul del vecindario)
Del Norte, CO 81132
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 4 p. m.
- Sáb. - dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Better equipment. Tongue jacks and spare tires would be a plus.sarah R.
They need to be more friendly and willing to help and not be rude!Becky B.
El cliente no dejó un comentario.Lenard T.
El cliente no dejó un comentario.Shawn V.
El cliente no dejó un comentario.Andrew Y.
Really helpful and friendly, excellent service!Forrest N.
El cliente no dejó un comentario.Benjamin B.
Put tongue jacks on your trailers. It is difficult and dangerous for most female employees to manually lift the trailer tongue while making the vehicle hookup. This seems like a company liability to me.Gary P.
El cliente no dejó un comentario.david C.
El cliente no dejó un comentario.SETH MARK W.
For some unknown reason I was charged a little extra - I returned the trailer in clean, perfect condition and a day early.Jason W.
I had a reservation at J&J in Alamosa CO. Which I made on 5/10 to be picked up on 5/15. Upon arrival at J&J, I was told that they had no 6x12 trailer. And that the trailer I reserved had not been returned. The only option for J&J was to rent from a this location 30 miles away. There was no apology from J&J's staff, just a simple, go here for a trailer. This was an additional 1.5 hours out of our move time. A simple phone call stating that the trailer was not returned, and a suggestion to pick up a trailer on our way to Alamosa from Denver would have eliminated this hassle. Please note that the staff at Lowes Market were extremely helpful during this process.Walter A.
El cliente no dejó un comentario.BETH M.
El cliente no dejó un comentario.Tamra G.
Thanks for the friendly service and help.JOHNNY M.
El cliente no dejó un comentario.Mark C.
Wish I didn't have to make a 60 mile round trip just to get the trailer.paul A.
El cliente no dejó un comentario.JOHN H.
Very helpful.JOHN H.
Staff is great and make it easy to rent.LAWRENCE N.
El cliente no dejó un comentario.tim S.
Your goodNicholas R.
AWESOME service, great people.LAWRENCE N.
El cliente no dejó un comentario.Natalie L.
Excellent service! Great rental experience!WILLIAM O.
The service that I received at this location was nothing but exceptional. Wait at the customer service agent handle client needs was second to none. Service agent was attentive to my needs and made sure that I was completely satisfied throughout every step of the process I will not go any place else other than this location.MICHAEL S.
El cliente no dejó un comentario.PATRICIA L.
We returned the uhaul an entire day early and couldn't get any refund.EMILY M.
El cliente no dejó un comentario.Dana G.
Thank you for your service to me and many. I couldn't believe how many U-Hauls I seen this weekend.virginia A.
I do not have any complaints in regards to this location. The customer service agents were awesome they helped me in any way that they could and provided me with information that I needed. They bent over backwards to make sure that my experience was 5-star and that's what I say it is five star.Michelle S.
El cliente no dejó un comentario.Donald N.
Very convenient location. UHaul equipment well organized and lined up so easy to access. Manager is very helpful and positive in his attitude.Delmar G.
Keith and Tom did a great job, made it easy to work with for the few times I've used Uhaul. Keep it up.Blair N.
El cliente no dejó un comentario.Scott S.
Hey the drop off place was greatLarry E.
El cliente no dejó un comentario.Kathryn T.
El cliente no dejó un comentario.David B.