Comentarios de los clientes para Lower Cape Auto Repair

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Lower Cape Auto Repair

Clasificación general:

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Timothy M.
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The receipt showed too many gallons of gas were needed to bring the fuel level to its previous level

Peter S.
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El cliente no dejó un comentario.

JOHN W.
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El cliente no dejó un comentario.

Jorge S.
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The truck was off site. I had no idea and was lucky my wife hadn't left the parking lot so I could get a ride. Rented a dolly, which I had to place in my car. The instructions to identify the truck in this remote lot were poor. Took me sometime to find the right truck. The radio didn't work. The cargo area was dirty. Other than that, the folks were nice.

Richard P.
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Nothing. I was very satisfied.

Gary R.
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trailer lights quit working mid-trip apparently not wired right during installation of hitch. (U Hauls Hyannias0 Not this dealers problem as they were very helpful, however U Hall of Hyannis sucks.

Michael T.
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Great customer service!

Chris W.
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very friendly and helpful staff

JOEL H.
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El cliente no dejó un comentario.

Andrew C.
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Assure the truck is cleaned in the cabin.

clarke D.
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El cliente no dejó un comentario.

Mikayla C.
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Excellent experience. Staff is friendly and competent. Would absolutely use this location again.

CHARISSA R.
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I felt a little sorry for the poor woman at the counter. She was handling the U-Haul business and the business of the garage and it was a little crazy, but she never slowed down. Multi tasking expert!

NATHAN C.
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El cliente no dejó un comentario.

Alice R.
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Recommend explaining how to use the latch for trailer door. Ours jammed. We had to drive to the dealership with the door open, while full of furniture, in order for them to fix the door using a crowbar. I had called u-haul roadside service but they couldn't get us help for nearly four hours. We couldn't wait that long. Customer service said this happens frequently. It is a common service call. Very upsetting.

Anthony David S.
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The location wasn't the most convenient but they were great helping us get in and out on both ends very quickly. Great team!

Thomas Z.
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keep up the good work

Andrea K.
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El cliente no dejó un comentario.

ERKAN Y.
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These people are the nicest people and they helped us so much!

Bill D.
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This location claimed they did not accept online orders, and wanted to see my ID and credit card even though I had just gone through the online process and has my credit card entered. When I walked over to get the key the employee was outside smoking in front of the door so I had to walk through her smoke. Very unprofessional. Then she got an attitude when I said I had already done everything online. She said “well we do t accept that here”. After pulling up my order online she saw I had packing blankets. She said I was lucky she had some because she had no idea I was coming. She also said “ I hope they put you in the right truck, because only one can be one way”. She said I was lucky the right truck was picked. Overall very unprofessional. The fact they do t accept online orders should be addressed.

Douglas K.
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El cliente no dejó un comentario.

Steven S.
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El cliente no dejó un comentario.

Michael Y.
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El cliente no dejó un comentario.

Todd G.
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Pick up location had significant technical problems processing my pick-up in their computer system. I received several emails and texts from Uhaul recommending on-line check-in. I did the on-line check-in and pre-payment as recommended yet my check-in at the location was delayed by about 20 minutes due to problems they had processing my pick-up in their computer. They also could not process my pick-up without me making a payment their even though they agreed I had already pre-paid. In order to get my trailer I was told I had to pay again and then call Uhaul to get my double-payment corrected. Otherwise the people were very nice and were very apologetic about their computer issues.

SCOTT R.
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El cliente no dejó un comentario.

RON F.
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Trailer was not placed on hitch ball securely at rental facility ... trailer came off hitch ball after driving a couple miles ... I figured out how to rehitch the trailer with the help of two strangers offering to assist me...

Ronnie C.
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Not enough parking; very small crowded lot.

Andrew C.
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El cliente no dejó un comentario.

MICHAEL C.
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El cliente no dejó un comentario.

ROBERT F.
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El cliente no dejó un comentario.

ANDREW S.
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Customer satisfaction is always related to how customers are treated. Lower Cape Auto Repair is the best!

Derek J.
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Both wheels on the trailer had damage and one of the wheels lost its tread while in route. This seems like maintenance neglect. However, I am not sure it is really the sole fault of the pick up location because the trailers probably rotate through locations. Overall, the location was courteous, helpful and convenient, and I would recommend them.

John T.
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El cliente no dejó un comentario.

Edward F.
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El cliente no dejó un comentario.

James F.
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El cliente no dejó un comentario.

Janet S.
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El cliente no dejó un comentario.

WAYNE S.
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El cliente no dejó un comentario.

SEAN B.
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El cliente no dejó un comentario.

STEVE O.
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Great experience. Fast, easy, thanks.

GREG C.
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El cliente no dejó un comentario.

DAVID C.
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El cliente no dejó un comentario.

Michael L.
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El cliente no dejó un comentario.

TRACIE Y.
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El cliente no dejó un comentario.

Bevin A.
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El cliente no dejó un comentario.

Stanley M.
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Super easy overall.

judy L.
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El cliente no dejó un comentario.

Daniel B.
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El cliente no dejó un comentario.

Arthur B.
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El cliente no dejó un comentario.

Thomas D.
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El cliente no dejó un comentario.

Brett J.
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El cliente no dejó un comentario.

Donna C.
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El cliente no dejó un comentario.

Jeffrey S.
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Perfect, Frank made it easy and quick. I will rent again.

Tom M.
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El cliente no dejó un comentario.

James P.
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When I picked up the truck in the morning there was debris in the back and used cups in the cab. Upon my return the clerk told me that I had to sweep out the back since it wasn't clean then accused me of causing damage to the roof. I informed him of the unacceptable condition of the truck when I picked it up and stated that clearly the truck had not been inspected upon the return from the previous renter(s). I would not recommend this location.

Josef Q.
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Make sure this is a chosen location for drop off when requested.

Kiumars A.
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El cliente no dejó un comentario.

DAN S.
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El cliente no dejó un comentario.

Daniel B.
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El cliente no dejó un comentario.

Katherine G.
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Thank you for expert scheduling and customer care!

Bernardo M.
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Easy location and convenient

Cheryl S.
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You went above and beyond given the covid19 pandemic, giving me gloves and wipes! Professional and very friendly, as always,

Katherine G.
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Everything went beautifully. Thank you so much! The whole experience start to finish was perfect!

JOLEAL C.
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Easy and dependable. Highly recommend.

Joseph O.
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El cliente no dejó un comentario.

Ann C.
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The address stated on the numerous confirmation emails for picking up the UHaul may NOT be where customers eventually need to go to get the truck (the actual truck was parked more than a mile away). So, notify customers they might need a ride between locations. Additionally, be sure to make the contract check-out time as promised (mine was a full hour earlier, making the return deadline earlier also).

Paul R.
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El cliente no dejó un comentario.

Alisa M.
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Difficult to reserve, to pay, and to pick up. Wrong size recommended, too small. No furniture blankets, though requested, now some of my furniture is scratched. Charged for extra gas, incorrect, no way to prove.

Robert C.
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El cliente no dejó un comentario.

Frank B.
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Very smooth drop off.

Sean O.
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El cliente no dejó un comentario.

STEPHEN J.
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El cliente no dejó un comentario.

Vern B.
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El cliente no dejó un comentario.

AUDRI B.
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Excellent customer service and vehicle. Would definitely rent from them again & recommend to others.

Stephen S.
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Everything is great. Keep up the good work.

Amy A.
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I rent trucks from Frank often and the trucks are always clean and the staff is always friendly!

DOUGLAS B.
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El cliente no dejó un comentario.

Daniel C.
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Truck was not ready when requested. First truck loaned had a windshield crack of 4 feet. Had to get a second one. An 8:00 AM pick up took til 9:30, delaying everything.

Patricia G.
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Very easy and great experience ??

WILLIAM P.
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El cliente no dejó un comentario.

Larry Z.
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If you're going to the remote site to pickup the truck, mak

ANDENE F.
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El cliente no dejó un comentario.

Jon A.
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El cliente no dejó un comentario.

Elliott L.
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Staff very friendly and helpful.

Maria S.
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We had to drive 3 miles to pick up our vehicle and the bring it back to the rental location. If I had been alone it would have been a long walk. The rental vehicle should have been at the rental office location

Tony P.
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Great to deal with!

Michele S.
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El cliente no dejó un comentario.

barbara P.
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El cliente no dejó un comentario.

JOHN L.
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Keep prices low

Barry O.
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Staff were very pleasant and helpful.

Adrienne T.
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Excellent customer service and quick transaction to get the truck.

ROBERT F.
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El cliente no dejó un comentario.

David K.
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Due to the in-town location of the office, it is apparently difficult for them to maintain vehicle inventory on site. Upon returning the trailer, I was asked to take it offsite to a lot about a mile away. While this was not really a problem, it was unusual in my experience with U-Haul.

Leanne J.
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The employees who assisted me were super friendly, knowledgeable, helpful and efficient!

Michele S.
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El cliente no dejó un comentario.

Grace L.
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easiest experience

MELINDA H.
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I love renting from this group. Very professional and helpful. The trucks are always clean.

CAROLINE K.
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El cliente no dejó un comentario.

Richard H.
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Drop off was fine

ROBERT S.
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El cliente no dejó un comentario.

Thomas P.
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Great customer service. Thanks!

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