Please see drop off comments.FRANK B.
Customer Reviews for Lower Cape Auto Repair
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Tim L.
The van was fine. The seats had dog fur and leaves on them and the vehicle needed an oil change after60 miles. Pretty expensive for not being able to have my partner sit in itPETER A.
El cliente no dejó un comentario.LIZ C.
El cliente no dejó un comentario.James L.
El cliente no dejó un comentario.Erica G.
El cliente no dejó un comentario.Glenn O.
Service was great, although the trcuk condition was not accurate when I was texted the report. There was damage and if I had taken your word for it, I could have been subjected to damage costs. Also, the HDMI Charging pirt did not work which casued me to have to stop and buy an adaptor to use the AC plug. An unanticpiated inconvenience and addiction, albeit cost.Richard H.
El cliente no dejó un comentario.Paul B.
Staff were friendly and helpful. Great guys!!!Carletta W.
El cliente no dejó un comentario.KEVIN S.
El cliente no dejó un comentario.Eliza R.
El cliente no dejó un comentario.Jennifer A.
El cliente no dejó un comentario.Jill R.
Did not like the fact that you want renters to use their phone to communicate that your vehicle was returned after hours. I wasted an hour trying to do that and never accomplished it. Not all people understand this new technology nor do they want to.I will think twice before I rent from Uhaul again.Pierre D.
El cliente no dejó un comentario.Henry O.
El cliente no dejó un comentario.Robert I.
El cliente no dejó un comentario.Michael D.
Really good experience. If you reserve online for "X" amount of time, stick with it. At counter they asked how many hours & I shortened it, not realizing they'd rent again later same day & was late. My fault, but just saying...Norman L.
El cliente no dejó un comentario.KEITH N.
El cliente no dejó un comentario.Ann G.
El cliente no dejó un comentario.GEORGIA S.
Thanks Frank!Clarke D.
El cliente no dejó un comentario.FRANKV C.
Truck ran great!BILL M.
El cliente no dejó un comentario.JosephFoti F.
The staff was great in Orleans MA They explained everything to us and had the truck ready for our pickup time.Sheryl W.
El cliente no dejó un comentario.Keith C.
Nothing. Great rates and friendly service!MARK D.
Clean the cab , fix the load squeaks on the door. ( also the passenger door didn't close very well.JIM P.
Excellent customer service. They do everything right. Can't think of anyway to improve my experienceLIZ W.
El cliente no dejó un comentario.Sarah S.
El cliente no dejó un comentario.Joseph S.
Tire pressure monitoring system light was on - checked pressure and they were ok. Likely an incomplete servicing when tire(s) were changed since they looked pretty new.John F.
Very friendly staff - appreciate the clean and ready equipment.Bruce V.
Weekend discounts ðŸ˜¬Paulin G.
El cliente no dejó un comentario.kerry K.
El cliente no dejó un comentario.Geoff S.
TERRIBLE TRUCK!!! NO SHOCKS WHATSOEVER!!! This trick should be shot and killed! NEVER RENTING FROM THIS LOCATION AGAIN - it SUCKEDDANIEL Y.
El cliente no dejó un comentario.kris R.
lower cape repair was excellentDorothy F.
Lower Cape Auto was awesome - super convenient, super friendly, free parking across the street to leave a vehicle while using the U-Haul. Worked seamlessly for us.SARAH M.
El cliente no dejó un comentario.STANLEY H.
Great experience, great equipment and best of all great people to deal withRichard L.
Friendly efficient return - very nice experience. I am glad to know they are there for the future.JOHN F.
El cliente no dejó un comentario.ANTHONY B.
Interior not cleanJose L.
They made it so easy! Thanksheather B.
El cliente no dejó un comentario.Russ L.
Since I live on outer Cape Cod its great to have such a well stocked store with all the trucks and trailers I need just two towns over. The crew here is always nice and very professional. I'm a lifelong frequent U-Haul renter and have always used your equipment for close to 30 years in almost all states from the East Coast to the Mississippi River.Stephen S.
El cliente no dejó un comentario.Gerard R.
El cliente no dejó un comentario.JEFFERY N.
El cliente no dejó un comentario.Donald G.
El cliente no dejó un comentario.Laurence M.
El cliente no dejó un comentario.james D.
vehicle was well maintained, however the interior needed to be vacuumed or swept a little better. Excellent radon's and air conditioner. and most of all THE SERVICE WAS GREAT, christine meadeChristine M.
I couldn't get the app to work to do a proper return. UHaul has to make their app work WITHOUT a WiFi connection. Moving is already stressful enough.Stephen S.
Nothing! It was easy as pie!JAMES C.
El cliente no dejó un comentario.WILLARDC III L.
The person at the location seemed to be having a bad day when checking in and returning the vehicle. Other than that the rental was fine.Robert S.
I had lighting problems with my car trailer light system and they were extremely helpful in diagnosing the issue and helping me. Very friendly. Highly recommend them.Guy T.
You should verify customer email addresses. This ain't me, idiots.ANDREW P.
Continue delivering excellent servicePAUL A.
El cliente no dejó un comentario.ANDREW W.
El cliente no dejó un comentario.Chris A.
great serviceDAVID J.
Very helpful, professional dealer at Lower Cape. Clean van in excellent condition. Highly recommend.ELIZABETH W.
The truck needs brakes! Cab Smelled awful when we picked it up.Timothy S.
El cliente no dejó un comentario.WILLIAM B.
Check the tire air pressure and other vitals before having the customer pick up the equipment.Peter L.
El cliente no dejó un comentario.ANDREW P.
El cliente no dejó un comentario.BILL H.
El cliente no dejó un comentario.DOROTHY B.
El cliente no dejó un comentario.CAROL E.
You should have cruise control on all vehicles when driving a long trip on the highway it is necessary because there is no foot room to pull your legs back and relax without coming off the gas. I would gladly sacrifice 6 inches of storage in the van for 6 inches of cab room there is no legroom and the seats do not recline very uncomfortable over a long periodDOUG E.
El cliente no dejó un comentario.ROSEMARY S.
El cliente no dejó un comentario.CRAIG J.
Frank Mason and his crew were great. The only issue was getting the trailer on and off the ball of our SUV. It would have been impossible with one person due to the weight of the trailer and lack of jack to lift it off the ball. We think the trailer should come with a jack or it should be recommended to the customer to have one available.James L.
Get a new uhaul franchisee. The owner of this place was obnoxious gave us an attitude for not folding the blankets and then he made my 65-year-old uncle fold all the blankets in front of him when we return them. we didn't even want the blankets and then I brought the truck back with the same amount of gas I took it with and they charge me for gas and had a huge argument in the parking lot with me I would never recommend this place and the person that owns it was the person I was dealing with he needs a serious attitude adjustment I've rented U-Haul trucks from many places this is by far the most unprofessional I have ever seenthomas T.
The tire blew out while we were driving. Certainly not anyone's fault necessarily but better monitoring and maintenance may have eliminated the problem for us.ALISA M.
El cliente no dejó un comentario.FRANCINE R.
Service was excellent, friendly.SALLY L.
No improvement. The van is great!KIMBERLY S.
El cliente no dejó un comentario.Brian D.
Always love this place!!!!GARDINER G.
The place where I rented from was not where the equipment was stored. Had to go where it was stored , hook up and go back to where I paid to make sure I hooked it up correctly. Very disappointed in the whole process. I must add the women that did the transaction was very polite and proper she is a good asset for your company. In all fairness I was in a rush and on a time crunch other wise the back and forth would not have had been a problem.jim W.
gave us two extra days because of the holidays - nice of them.Roland L.
I did not receive the blankets i rented.Jean B.
El cliente no dejó un comentario.WILLIAM P.
El cliente no dejó un comentario.Justine W.
Great customer service - really friendly staff!!Brian B.
The receipt showed too many gallons of gas were needed to bring the fuel level to its previous levelTimothy M.
El cliente no dejó un comentario.Peter S.
El cliente no dejó un comentario.JOHN W.
The truck was off site. I had no idea and was lucky my wife hadn't left the parking lot so I could get a ride. Rented a dolly, which I had to place in my car. The instructions to identify the truck in this remote lot were poor. Took me sometime to find the right truck. The radio didn't work. The cargo area was dirty. Other than that, the folks were nice.Jorge S.
Nothing. I was very satisfied.Richard P.
trailer lights quit working mid-trip apparently not wired right during installation of hitch. (U Hauls Hyannias0 Not this dealers problem as they were very helpful, however U Hall of Hyannis sucks.Gary R.
Great customer service!Michael T.
very friendly and helpful staffChris W.
El cliente no dejó un comentario.JOEL H.