Comentarios de los clientes para Lowcountry Ace Hardware

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Lowcountry Ace Hardware

Clasificación general:

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JEFFERY H.
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El cliente no dejó un comentario.

MICHAEL H.
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El cliente no dejó un comentario.

Cleo B.
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El cliente no dejó un comentario.

riley M.
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El cliente no dejó un comentario.

Michael G.
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Provide times on website that coincide with physical location.

Glenn A.
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Awesome and friendly service. Thanks

DANIEL M.
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Outstanding customer service!!!

DALTON H.
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Reid was promp and attentive with my check-in and my return check-out.

Herbert B.
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El cliente no dejó un comentario.

Kaytlin H.
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The uhaul itself was in fine, working order. The problem is with the location - most of the staff was rude or unhelpful. They also have a "masks required" sign on the door, yet some of the employees inside weren't even wearing a mask. The younger gentleman that wasn't wearing a mask was incredibly rude and pushy. The only nice thing i can say about this location is there was one older gentleman who checked the truck back in that was proactive and nice. It's 2 days later and we still haven't received our receipt. Would NOT recommend and we will absolutely not use this location ever again.

Scott P.
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El cliente no dejó un comentario.

Bradley K.
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El cliente no dejó un comentario.

Alexander R.
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This is the location we called first at 5:45 pm because google said it's open till 7pm and the gentleman. Said and I quote I don't know what screen you're looking at but we close at six they are open till seven which is fine I was sent to the other location dropped off at this one

David R.
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El cliente no dejó un comentario.

Cortez S.
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El cliente no dejó un comentario.

Terry C.
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El cliente no dejó un comentario.

LaShawrn M.
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El cliente no dejó un comentario.

John G.
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Easy process and good experience. Will use them again for my rental needs.

FRANCISCO M.
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El cliente no dejó un comentario.

Michael P.
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1800gougaul is the only exception....yak worse customer service phone number I've ever dealt with...I was on phone for 40 multiple different time with no answers....yall need to step it up...the location was good though

CAMILLE R.
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The customer service was exceptional! Not only did they get me in and out of my truck quickly, but when I bad an issue, they worked very hard to help me! Reid was extremely helpful and I am very grateful for his diligence and willingness to help me when an issue arose! I will be going to this location again!

TERRY C.
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El cliente no dejó un comentario.

MICHAEL L.
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This site was very helpful. The original pickup site didn't have what we rented (a cover trailer) in our reservation, luckily this location had what we needed.

Eric H.
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El cliente no dejó un comentario.

JAMES B.
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Don't lie

michael P.
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None

David J.
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El cliente no dejó un comentario.

Sharon B.
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Customer service was excellent

Heather A.
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El cliente no dejó un comentario.

terry C.
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El cliente no dejó un comentario.

Roland S.
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I mentioned that the light on the rear of the trailer was out and the access door screw was stripped and that was how it was rented to me from Hagerstown. They said that they would fix it. I had three different people who worked with me to park it and to accept my paperwork.

Mark M.
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Great customer service!

David L.
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El cliente no dejó un comentario.

Michael R.
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The team at Lowcountry Ace Hardware is always enjoyable to deal with - their knowledge and eagerness to help is exemplary.

Don N.
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The customer service I received at Ace Hardware in Aladdin,SC. was phenomenal! The trailer I had reserved had a faulty rear light. They graciously gave me another one on site even though it was reserved. I came from N.C. to pick this trailer up ànd had no other choice.

Ralph R.
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El cliente no dejó un comentario.

Andrew B.
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Stop tricking customers into paying $10 for insurance. Also stop charging for gas whenthe correct amount was placed

Kenneth T.
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El cliente no dejó un comentario.

CHANCE B.
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What's to improve?

Steve R.
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El cliente no dejó un comentario.

Steve R.
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El cliente no dejó un comentario.

Vincent C.
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El cliente no dejó un comentario.

CHANCE B.
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This location for U-Haul pick-up is outstanding. they are courteous, professional and they go the extra mile to satisfy. Thank you to employees at Lowcountry Ace Hardware.

David H.
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El cliente no dejó un comentario.

Jason S.
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My preferred location for U-Haul rentals! Friendly and attentive staff and lots of inventory!

Carlene K.
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El cliente no dejó un comentario.

Diamond S.
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El cliente no dejó un comentario.

Janet W.
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Wonderful store to work with

SAMUEL B.
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El cliente no dejó un comentario.

Wojciech B.
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El cliente no dejó un comentario.

Heidi H.
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El cliente no dejó un comentario.

Derrick H.
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Excellent, prompt, courteous service!

Sean M.
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El cliente no dejó un comentario.

CLARK U.
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Went to 1205 CENTRAL AVE in SUMMERVILLE at 10:00 AM on Friday, August 21, 2020 to pick up equipment that had been confirmed on the 19th via online check-in and phone call confirmation. Upon arrival I pointed out a completely bald tire. Was to this unit could not be use and this location had none left. Was sent to10036 C HWY 78 in LADSON to pick up a unit they had. I arrived at 10:15 to find the office locked and nobody there. Signed said they opened at 9:00am. Called their number and was told lady scheduled was running late and would not be there for 45 minutes that would have been 11:00am even though they supposedly opened at 9:00. Called Ace Hardware down the street and they were able to hook me up. But since uhaul had put me 40 minutes behind I could not make it back to my house in time to meet a scheduled moving crew at 11:00am. So I had to reschedule them for 4:00 pm that evening. All of this put me a full day behind scheduled. Worst service ever.

WILLIAM B.
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El cliente no dejó un comentario.

sarah F.
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Very accommodating. Super friendly

chad R.
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Still paid over 50 dollars to use a 10 foot uhaul for 1 hour 30 minutes and only put 18 miles on it. Figure someone would get a little rebate for not needing it that long and returned it perfect.

Melanie F.
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El cliente no dejó un comentario.

Jennifer G.
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Truck way full of mud when we rented it. We were told it had just come back and they had not had time to clean., we had time widow and did not have time to wait for cleaning.,,Clarify at beginning of rental that upon return after hours you will need a smart phone. Clarify when entering site at return that you need to turn on location services and camera while using browser. At each step the site appeared to be locked up without ay explanation. Took 45 minutes to navigate through site at return.

Gail Z.
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El cliente no dejó un comentario.

Randall D.
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N/A

Neabern J.
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Did great nothing needs Improved.

Sabre L.
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It seemed like the trailer was tilted to the right a little, it wasn't fully straight. Maybe it was the tires but overall great service and the trailer was clean

Jason B.
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El cliente no dejó un comentario.

Andre H.
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I didnt need it but, explanation of the app to inspect vehicle would help prior to pick up.

MARK M.
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El cliente no dejó un comentario.

Sheila A.
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No complaints, customer service was excellent

Ryan H.
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Reid was exceptional and prompt with getting me checked in and moving down the road with my rental. Thanks!

ALEX O.
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I only needed the equipment for 2 hrs. I would suggest to be able to rent equipment for blocks of 6 hrs also, or to offer a credit on a future Rental.

Bill L.
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Great customer service, Calvin was awesome and it was flawless. Also the gentleman who check me out was spot on , very happy customer 👏👏 !

Jeffrey I.
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Low Country Ace Hardware Staff was very friendly and very helpful!

Shantana C.
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El cliente no dejó un comentario.

Jason H.
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El cliente no dejó un comentario.

JERRY M.
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El cliente no dejó un comentario.

Halle S.
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I asked for a 24 hour rental. I received a call confirming my rental for 24hrs at a different location. Upon arrival at the location they tell me I only had the truck for 21 hours. I had no other choice but to take the truck because I needed to move out of my apartment. This messed up my whole move in. Not only that but the man who worked at this location acted like it was my fault that I couldn't get the truck for 24 hours. So ridiculous.

Persephaine B.
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El cliente no dejó un comentario.

DORIS L.
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El cliente no dejó un comentario.

James P.
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We trade at LowCountry Ace. And recently rented Uhaul equipment from them. They always provide excellent service.

Lester W.
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El cliente no dejó un comentario.

Benjamin A.
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El cliente no dejó un comentario.

PATRICK DONALD H.
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El cliente no dejó un comentario.

David J.
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Fantastic service!

MICHAEL M.
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El cliente no dejó un comentario.

David Y.
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El cliente no dejó un comentario.

Karen D.
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See above comment

LAWRENCE H.
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This trailer was never in SC while I had it. Have no idea what this is about.

James S.
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This is the fourth drop off I have done at this location, always very professional in the transaction.

Garen H.
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I-Haul is lucky to have these folks!!!!!!!!

JASON K.
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El cliente no dejó un comentario.

Ralph R.
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El cliente no dejó un comentario.

Latashia G.
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El cliente no dejó un comentario.

Judy H.
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El cliente no dejó un comentario.

John K.
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El cliente no dejó un comentario.

stephen F.
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Ace was fine and the dispatcher was great, but I had to go there after the first location did not work. I requested in person, was told I could only do online and then I could not get the lock on the truck to open. I was given several codes on the phone by Uhaul, none worked. The day was stressful enough, but the issues with the locks on the truck was infuriating. Luckily the dispatcher was able to find a place open that could rent a truck in person, which I originally requested. I'll never do the online check in again.

George C.
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El cliente no dejó un comentario.

Timothy T.
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El cliente no dejó un comentario.

Madeline S.
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El cliente no dejó un comentario.

Shawn J.
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El cliente no dejó un comentario.

Paul E.
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Exceptional service; great store!

Annette M.
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Truck skip a lot.

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