Customer Reviews for Lowcountry Ace Hardware
(Distribuidor de U-Haul del vecindario)

758 comentarios

548 College Park Rd   Ladson, SC 29456

(843) 871-9340

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 6 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(843) 871-9340

548 College Park Rd
Ladson, SC 29456

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 6 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Darren L. 
Clasificación:
5.0

No constructive comments. The Dealer was ready for my arrival and very personable, Check in and Checkout were efficient, the Truck was ready and I had no problem. Highly recommend this Office. Thanks jhogan

Elija J H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew R. 
Clasificación:
5.0

Nothing this location gives super personal service! ☆☆☆☆☆ 5 stars

Joseph B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Mark H. 
Clasificación:
5.0

Reed was fantastic. Easy in and out experience. Will be back soon.

Alex H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mariquetta B. 
Clasificación:
5.0

El cliente no dejó un comentario.

George P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carey M. 
Clasificación:
5.0

Dealt with the young man name Reed he was a very professional service man polite and kind with a lot of knowledge about the equipment.

Jerry K. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLARENCE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff S. 
Clasificación:
5.0

Great experience shopping at this location!!

gregory N. 
Clasificación:
5.0

The employees at Ace were great! Very helpful and friendly!!

Camia D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

karen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn B. 
Clasificación:
5.0

Wonderful Help at Uhaul Ace Hardware Ladson SC!!

Thomas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corey P. 
Clasificación:
2.0

The 10 foot truck had the check engine light on at 77700 miles and the tire pressure monitoring system warning on. I drove the truck 29 miles and it was 3.5 Gallons of gas to top it back to full which is 8 mpg and I had a very light load and never got over 45 MPH. And when I went to back up into my driveway the manual window crank knob was broken off and the a.c. /heat couldn't be controlled as the mechanism that controls the different areas where the air is moved was broken. And when I picked up the truck the young guy that pulled it up for me said "pay no attention to the lights on the dash as we have been running this truck for a month with those lights on. Tpms was one of the lights besides the check engine light. The website says 12 mpg but I only got 8 mpg. The truck was not clean at all on the inside and I don't understand the $5.10 rental tax as this is a service not buying a product. Luckily I didn't break down but I am not sure I will ever use uhaul ever again. This truck should have been taken out of service until maintenance could be done. The driver's seat would not move as it was rusted in place. Not very happy with my experience

MICHAEL E. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA D. 
Clasificación:
5.0

Reed was very helpful and professional in setting us up for a successful rental experience.

Bruce S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Quentin V. 
Clasificación:
5.0

The uhaul was an older one. It was hard to drive and squealed when turning wheel. The people at this location were AMAZING and I will use them again whenever the need arises.

JODI P. 
Clasificación:
5.0

Customer service was excellent and the gentleman was very helpful. The equipment was already prepared and was well maintained.

Joshua Q. 
Clasificación:
5.0

the vehicle used was in excellent condition, but I had problems with my documents, in your system you have the option of an international driver's license when you choose this option, some agent of yours did not want to accept my international driver's license from Brazil, informed me that only a US government-issued license is accepted, what is an international driver's license for you?, I had a lot of problems getting access to the vehicle, I was very disappointed with this situation

Iago G. 
Clasificación:
5.0

Could not have asked for a better drop-off experience. The gentleman directed me to the area, unhooked the trailer, made sure the lights worked for the next rental, placed my light hookup in my car, took my hitch off so I could put it in my car and directed me out of the lot.

Sandra M. 
Clasificación:
5.0

Outstanding Service.

Nicholas A. 
Clasificación:
1.0

Didn't include the dolly on the truck and charged me for two, charged me for 2 days when it was returned on time.

David O. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
4.0

El cliente no dejó un comentario.

chanda L. 
Clasificación:
3.0

I was told that the truck I rented was recently stolen. The truck barely ran.

Gustave M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jean T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDRE M. 
Clasificación:
3.0

Windshield and mirrors were dirty, the back wasn't swept out.

ROY S. 
Clasificación:
5.0

Mr. Reid Who deals with the The U-Haul mr. Calvin I met Mr. Rick and there's another gentlemen and the young lady as well in the doggy name Ms. Rose 🌹 The whole staff was awesome and I will use y'all anytime I need a U-Haul keep up the good work thank you again.

tanya S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathaniel R. 
Clasificación:
5.0

Thank you for having our rental ready on time!

Susan M. 
Clasificación:
5.0

Super quick, courteous, professional, and speedy check in and check out

David G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kip R. 
Clasificación:
4.0

I had a problem. Went back and it was taken care of quickly and professionally.

Franklin E. 
Clasificación:
5.0

Great store, easy pick up and return. All he employees were very helpful and courteous. Gracias

Daryl T. 
Clasificación:
4.0

I turned the truck in a day and a half early would have been nice to get some kind of a refund

Jim M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley G. 
Clasificación:
5.0

El cliente no dejó un comentario.

rod M. 
Clasificación:
5.0

Air did not work very well but other than that it was great

Chad W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY G. 
Clasificación:
5.0

Uhauls customer services reps are terrible, was sent to one place who weren't even contracted to rent uhauls and the second place I was sent to didn't even have a truck because of the phone reps putting the wrong time. I guess third time really is the charm because these people at ace hardware made my day better

Tiare S. 
Clasificación:
5.0

Nothing needs improvement. This location made sure the car trailer we rented was in perfect condition and the customer service was second to none! Every time I've ever rented from Uhaul before there's always been some kind of issue but these guys made it was a smooth transaction. This rental was to go pick up my new car which is a gift for my 40th birthday from my husband and they helped make it special. Thanks!!!

Mike A. 
Clasificación:
5.0

You guys are fine as is

Willie P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Holly M. 
Clasificación:
5.0

Have the option to do all the paperwork before arriving. Not a complaint by any means, just a suggestion. The gentleman at that store did a fantastic job and actually went out of his way to help. Very professional customer service all around from this location.

Erik M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edgar A. 
Clasificación:
3.0

Clean and wipe down inside driver compartment before renting

Elizabeth J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy S. 
Clasificación:
5.0

Wonderful service at this location.

Graham S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John A. 
Clasificación:
5.0

No improvements needed, the staff was very freindly and helpful.

RON H. 
Clasificación:
5.0

Easy pick up, Ace Hardware very helpful when we called with questions.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony M. 
Clasificación:
5.0

Nothing, it was painless and easy!

Matt W. 
Clasificación:
5.0

Great customer service! This Ace Hardware location was very accommodating for my rental.

Joe B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Miranda G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobby M. 
Clasificación:
5.0

Outstanding customer service

Mose M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reginald D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELANIE J. 
Clasificación:
5.0

Amazing location with friendly people!!!

Richard C. 
Clasificación:
5.0

The overall experience was professional. From locally booking the reservation by phone, changing pick-up date, communication with U-Haul and drop off were smoothly executed. Will use U-Haul in the future for any moving needs.

JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

I could not get the equipment return to work on the website, I had to download the app to be able to return the equipment after hours. I called the help desk, they suggested the app as they said it may have been a glitch on the website version. I would not allow me to continue unless I check that the equipment was "not clean" and then tacked on a $15 cleaning fee (for an open trailer). It was resolved, but did take me nearly 30 minutes of time sitting in a dark lot trying to figure out how to return the equipment.

Timothy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW N. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS W. 
Clasificación:
5.0

Not a thing employees are helpful and nice !

HARRY D. 
Clasificación:
3.0

Truck was dirty inside and out.

GERALD P. 
Clasificación:
5.0

Very accommodating and great customer service

INEZ S. 
Clasificación:
3.0

El cliente no dejó un comentario.

James T. 
Clasificación:
5.0

This team was phenomenal. Customer oriented, friendly and were expecting us. We arrived a bit after closing and they stuck around to take care of us. Thank you all for your dedication to a good experience and great customer service.

JIM M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Duane S. 
Clasificación:
2.0

I was charged $217 to rent a van for 11/2 days , I've rented the 40' trucks cheaper than that,, the prices are ridiculous

RICHARD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANTE' C. 
Clasificación:
5.0

Speaking with what I experienced, customer service is great. Very helpful, friendly, professional, service on time, it's a wow.. thank you so much to all of you, U-haul team made it possible for me make this long trip. You guys are the best of the best.

Anthony V. 
Clasificación:
5.0

I didn't know it was a 24hr rental only the owner call me to return the truck because he had other reservations I had to stop what I was doing and hurry up and off load the truck as fast as I can than turn around and rent a Penske rental when I usually do rental with uhaul u can keep it as long as u want but not this location I won't be using this location again

Catrena P. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP P. 
Clasificación:
5.0

This has been the best location I have ever obtained a rental. Very courteous and helpful, they did the initial hook up of the trailer and explained each part and made sure everything was working satisfactorily.

RichardW C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Vikki S. 
Clasificación:
5.0

Excellent service at this location. Quick and very helpful as this was my first time in my life to rent a uhaul. Gracias

todd Y. 
Clasificación:
5.0

Calvin is the best, goes out of his way to be helpful. The very best of U-haul.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derrick M. 
Clasificación:
5.0

The Ace guys were friendly and helpful!

STEPHANIE P. 
Clasificación:
5.0

Send them to this location. Very easy to get in and out, very clean yard and very helpful and knowledgeable employees.

RichardW C. 
Clasificación:
5.0

Nada

Milton K. 
Clasificación:
5.0

Nothing help was outstanding and fast

Milton K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jodi C. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba