El cliente no dejó un comentario.JAMIE W.
Customer Reviews for Low Country Sod Pros
(Distribuidor de U-Haul del vecindario)
Ladson, SC 29456
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 4 p. m.
- Sáb.: 10 a. m. - 2 p. m.
- Dom.: cerrado
- 9/27/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.David B.
Customer agent seemed to be in a bad mood.Jeff G.
I dropped off my truck on time and was charged an additional day and called by uhaul saying I did not turn in my vehicle on time. I would not recommend this location if they cannot fill out the paperwork correctly.Terry M.
Very friendly and patient. Perfect already, needs nothingJERRY M.
El cliente no dejó un comentario.STEPHEN T.
Tail gate would not openJonathan G.
There was a transmission issue. I prayed that we would reach our destination without being stranded.LEON W.
Make sure that when a customer makes a reservation for some equipment to make sure that the equipment is there. For instance, I reserved an appliance dolly but this location did not have it in stock.ANDREA S.
El cliente no dejó un comentario.JEFFREY S.
El cliente no dejó un comentario.KIMBERLY M.
El cliente no dejó un comentario.Mbarek K.
When we dropped off the trailer on Friday, the office was closed,anthony E.
Make sure that the equipment that is being rented, like an appliance dolly, is actually there to be rented. If have an employee from another location drop off the equipment.ANDREA S.
I have no problems with this location. She was very nice the little I was able to speak with her. Clean place and an easy drop off experience.Celeste C.
El cliente no dejó un comentario.LINDSAY P.
Alex from Low Country Sod Pros was wonderful. Extremely helpful and courteous.Ashley K.
El cliente no dejó un comentario.Andrew W.
El cliente no dejó un comentario.Corey W.
Great customer service. Great environment that feels very welcoming. This is my preferred location to rent now! Couldn't have had a better experience!Cameron S.
El cliente no dejó un comentario.Chari C.
The employees think that they own the place .they need to be more politeGASPAR O.
El cliente no dejó un comentario.Scott G.
The rep said if we returned the equipment to Red Bluff we'd save 80$. We agreed to do that but she put an address in Redding to return it to instead.DAVID B.
El cliente no dejó un comentario.TRACIE S.
El cliente no dejó un comentario.SCOTT C.
Worked out great for me. The attendant was wonderful. Equipment I needed was available and service excellent.VICTOR G.
El cliente no dejó un comentario.Christie T.
El cliente no dejó un comentario.RICHARD G.
we got a truck with 10 miles of gas and a broken window. I shouldn't have to pay for that much gas for a uhaul. absolutely ridiculousAUSTIN W.
Excellent service from reservation all through to pick-up and drop off. Wow I'm impressed.Derek R.
They damaged the tailgate on my brand new pickup when trying to connect the trailer...ROBERT C.
El cliente no dejó un comentario.GREG H.
Excellent service.GERALD D.
I was concerned about running out of gas on my way to get some because it had been rented out with such little gas left. Also, the inside smelled a a little bad, and both the inside and outside were both much dirtier than I was expecting. Finally, there was a low-pressure warning light on because two of the tires' pressures were low.Emily B.
El cliente no dejó un comentario.TAYLOR C.
El cliente no dejó un comentario.LEONARD B.
El cliente no dejó un comentario.Mark M.
El cliente no dejó un comentario.Terell W.
El cliente no dejó un comentario.TYRONE M.
No comment.ANTHONY S.
Very friendly always helpfulJOSEPH N.
El cliente no dejó un comentario.JEANETTE W.
I had made an online reservation for pickup at a different dealer. However, when I arrived at my initial pickup location the dealer there was very rude and attempted to charge me twice what I was quoted online. I was able to find what I needed at Low Country Sod Pros and the dealer there was very professional and courteous. Unfortunately, my reservation did not transfer from one dealer to another and I had to cancel my online reservation in order to rent the trailer from Low Country Sod Pros. Perhaps a feature that allows dealers to transfer reservations from one location to another is something that can be added? This would save both the customer and the dealer time in these types of situations.CHRISTOPHER S.
El cliente no dejó un comentario.Daniel N.
El cliente no dejó un comentario.PHILLIP J.
clerk complained the whole time while i was thereLee M.
I liked the fact that the after hours service was just as helpful and easy as speaking directly to someone. It was truly convenient to have this self service. Everything was hassle free.Saache M.
El cliente no dejó un comentario.Bailey D.
Comments/What we can do to improve for the next customer? Have the business opened and ready for business at the stated time. My appointment was at 900 am and attendant arrived at 910 to open business. I called the day before to ensure someone would at the store at nine. The trailer was very clean on the inside. The trailer has dirty on the outside, it had splatter from the previous towing vehicle on the front of trailer. One of four tire was low, 32 psi. I checked tire pressure before loading. The others had 52 and 53 psi. U haul should check tires. Improve site conditions. My truck was spinning tires to backup to the trailer because it was sloppy with mud and not level where trailer was parked. I thought it was a hazardous situation to spin tires while backing into trailer with Uhaul attendant standing in front of trailer. Trailer towed very well and functioned well.Robert B.
This is a place to buy mulch, not rent a vehicle.Brandon B.
This isn't a location, its just a fenced-in area. It can't be clean and inviting because its just the ground.Brandon B.
El cliente no dejó un comentario.GEORGES D.
The truck was not full of gas and they inflated the amount that was actually in the tankMathew G.
Random charges with no reason why. Give a call and explainJULIA S.
El cliente no dejó un comentario.MICHAEL B.
My only problem is when I made the the reservation I should of been made aware of any outstanding bill from a previous move and not even given a choice to dispute charges.Kevin Y.
El cliente no dejó un comentario.RAYMOND W.
Their hours are open @ 9:00am and no one was there. i was there @ 10:30am. I don't appreciate paying for customer service and i have to do all of the work!!!!! Unacceptable way to conduct business!!! I've been renting UHaul products since i was 16 and i am 59! Good luck!David D.
El cliente no dejó un comentario.Brandi D.
El cliente no dejó un comentario.Christopher S.
Very nice ladySTEVEN R.
El cliente no dejó un comentario.Nicolas L.
El cliente no dejó un comentario.William B.
El cliente no dejó un comentario.Donald S.
El cliente no dejó un comentario.STEVEN K.
El cliente no dejó un comentario.CHARLENE W.
El cliente no dejó un comentario.JERRY G.
Great service.Jerry S.
Check-In was a very easy and quick process. Location was easy to find, great location with an abundance of equipment. Will select this location for returns in the future.Amanda G.
This has to be the absolute worst U-Haul. I've probably averaged 2-4 U-Haul rentals a year since 2012. After this, I'll never use them again and I will share my story with anyone who will hear it. The lady charged my almost a $100 to use the heavy duty utility dolly for just a few hours. I didn't make it back before they closed at 4pm and she stayed closed the next five days. Then, the vmail was full so you couldn't even leave a message for them. She charged me for everyday I couldn't return it. Despite the fact they would not have b en able to rent it. Then, when she finally called me back on the 6th day she lied about not knowing how much it'd cost. Soon as we hung up the phone I got a notification front my bank. She had made the charge while we were talking on the phone. You should be expecting a call from the BBB in the near future. Brandon JonesBrandon J.
Lets see, i went to the first location where i was told to go...no Uhaul and told i was at the wrong site. Went to the 2nd site and the company decided to close down and cancel all orders. Luckily Uhaul found a third site and was able to pick up a trailer. The delay sucked and didn't get my son moved into college until late that evening.Terry Keith W.
El cliente no dejó un comentario.Tonya H.
New equipment. Very friendly staff. Great Experience.FRANCIS G.
Excellent service and equipment was great unlike other U haul location with old and I think is going to break vehicle. Will be using this location from now on.Antonio H.
Absolutely love the self check in/out process!Brittany V.
She was very knowledgeable and very polite. I would and will recommend this location to others in need of a Uhaul ..????????Carmine Thomas J D.
The lock box for the keys was very hard to open. I had the code correct but had to play around with the alignment of the letters for several minutes in order to open the lock.steven S.
They open late and it gave us a problem with the movers. Everything was messed up since our original movers in Myrtle Beach could not be bother Never use them again. Recommend Makin Moves the are incredibly good.Douglas G.
El cliente no dejó un comentario.Joann G.
my booking pickup time was 12:00 pm, did not got the truck till 2:00PM. one truck had dad battery, second truck key was not available.make me wait over hour before some one brought key. gas was empty. can not even drive 15 miles.suresh P.
The owner came in early so we could.load up and hit the road. Above and beyond. Super thanks to him!thoedore S.
If a customer requests a specific location for pick-up, and that location doesn't have the requested vehicle, you should let them know when the appointment is scheduled. Not after waiting around 2 hours to pick-up a vehicle that is actually 45 minutes away at an entirely different location. There should be some sort of heads-up, in an e-mail, a phone call, etc., that lets the customer know they were going to be getting the runaround that day. As for the location I finally picked up my rental... top notch customer service. Uhaul is lucky to have vendors such as them around.Tony B.
El cliente no dejó un comentario.Darryl S.
El cliente no dejó un comentario.Howard M.
I picked the truck up 11/14 10:30 am. I returned on 11/15 5pm. They have the return date a day later. Please refund the 40dollars! It was not late. In fact it was early.Sheryle R.
El cliente no dejó un comentario.Lawrence W.
El cliente no dejó un comentario.Latisha D.
El cliente no dejó un comentario.Michael D.
El cliente no dejó un comentario.Gerald S.
El cliente no dejó un comentario.Ryan U.