Customer Reviews for Lotz & Lotz
(U-Haul Neighborhood Dealer)

446 reviews

201 Blue Ridge St   Blairsville, GA 30512

(706) 487-8517

Office Hours

  • Monday - Saturday:
    10 am - 12 pm / 1 pm - 3 pm
  • Sunday:
    1 pm–4 pm

Services at this Location:

Contact Us

(706) 487-8517

201 Blue Ridge St
Blairsville, GA 30512

Services at this Location:

Office Hours

  • Monday - Saturday:
    10 am - 12 pm / 1 pm - 3 pm
  • Sunday:
    1 pm–4 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Jennifer Raimer 
Rating:
5.0

Paid for insurance which was $15 he didn’t mention the other type of insurance case it got stuck I got stuck for a few days how to get it out I end up calling the company they said $500 so I had to end up getting it pulled out myself tried to call the store to tell them that the latch broke the guy end up coming out to the house he was really rude when I told him that I tried to call him he didn’t believe me he had a rude laugh Then I grabbed my phone and showed him where I called him he said he didn’t see it but I called it and I showed him the proof I didn’t get apology or anything it made me seem like I was lying whenever I was telling the truth and then he made me pay for the insurance was $15 but didn’t mention pay the other insurance and got me to rent the vehicle longer than I expected it because only supposed to had it for a day and it got stuck I really don’t believe that I should be allowable whenever I wasn’t out

Brittany Warren 
Rating:
5.0

Customer did not leave a comment.

James Spriggs 
Rating:
5.0

They were very good to me! I had to keep the rental a lot longer than planned and they were so understanding. Great place!!!

Crystal Hawkins 
Rating:
3.0

I got charged for extra mileage when I know I didn’t go over never again will I rent from y’all !!

Marisol Morales 
Rating:
5.0

Customer did not leave a comment.

Kelly Phillips 
Rating:
5.0

Everything went great

Patricia Hysler 
Rating:
4.0

A larger space.

robert wold 
Rating:
3.0

Hours that someone is at location is and issue

PHILLIP DERBY 
Rating:
5.0

Don was Awesome personality was great oll definitely be referring people his way!!!! Great customer interaction and so polite and very helpful!!!!!

Cynthia McCormack 
Rating:
5.0

Don comes though everytime i need a truck

James Mceldowney 
Rating:
5.0

Customer did not leave a comment.

John Hergert 
Rating:
5.0

Customer did not leave a comment.

Kathy Alsabrook 
Rating:
5.0

All was good

Suresh Kishan 
Rating:
3.0

Drivers side windshield wiper does not wipe well on lower portion. Drivers cup holder is broken, allowing cup to fall out.

Dwayne Soles 
Rating:
2.0

I was over-charged for mileage used and I wasn't shown where gas tank was to refill the small amount of gas I used for local transport. The manager was rude when this was brought to his attention.

Kelly Wynn 
Rating:
5.0

Can't think of anything that needs improved. Don at Lotz and Lotz in Blairsville GA was awesome!

Pamela Kline 
Rating:
4.0

Customer did not leave a comment.

James Messersmith 
Rating:
5.0

When I reserved online, I did not request insurance. When I got my receipt, I had been charged for insurance.

Steve Ward 
Rating:
5.0

Lotz was extremely professional and made our trip easy. They gave the personal touch.

Noel Thomas 
Rating:
5.0

Customer did not leave a comment.

Mark Walls 
Rating:
5.0

Customer did not leave a comment.

Michael Hallstrom 
Rating:
5.0

Customer did not leave a comment.

Donna Morris 
Rating:
5.0

Customer did not leave a comment.

Steve Gallogly 
Rating:
5.0

Customer did not leave a comment.

Larry Biggers 
Rating:
3.0

Yes/No answers are difficult. So i) the van was in good condition but not super clean inside; ii) service at the location is excellent if in-person is what you want; iii) the app refuses to recognize the location for pickup or dropoff. I had to wait 45 minutes because app didn't like location.

Stephen Garriga 
Rating:
5.0

PERFECT EXPERIENCE

scott jordan 
Rating:
5.0

Nothing

Joseph Del Castillo 
Rating:
5.0

Customer did not leave a comment.

Derek Schuldes 
Rating:
5.0

Only issue is the locate was to be open but it was not. So I unhooked trailer and put furniture pads inside that I didn’t use. Tried calling three times with no call back so I e mailed. Put time returned contract took pictures on phone . Put my contract in return box.

PHILLIP DERBY 
Rating:
2.0

Pave the muddy lot.

Howard HICE JR 
Rating:
5.0

Customer did not leave a comment.

THOMAS GARRY 
Rating:
5.0

Customer did not leave a comment.

Daniel Suarez 
Rating:
5.0

Customer did not leave a comment.

William Savery 
Rating:
5.0

Great customer service, very friendly and helpful!

ANTHONY WARREN 
Rating:
4.0

Customer did not leave a comment.

Terry Rumberger 
Rating:
5.0

Customer did not leave a comment.

G Brian Blatt 
Rating:
5.0

Customer did not leave a comment.

Constance Sikes 
Rating:
5.0

The owner Don is always great and very accommodating.

Peter McNeil 
Rating:
5.0

Customer did not leave a comment.

David Yaros 
Rating:
2.0

No one at location on the Saturday that we returned unit. Very small gravel lot and was full. Had to drop the trailer wherever I could. Lot was small so not much room to drop and get out.

Ricky James 
Rating:
3.0

The lot is small - it was full, so I had some difficulty getting the trailer into it. Good thing I could turn around at the entrance and back in.

David Hodge 
Rating:
5.0

Customer did not leave a comment.

WILLIAM ETTER 
Rating:
4.0

Great people. Small lot but very functional.

Robert Wold 
Rating:
4.0

Customer did not leave a comment.

Dennis Altman 
Rating:
5.0

Customer did not leave a comment.

ralph morrison 
Rating:
5.0

Vehicle drop off was at owl creek market.

Joseph Briggs 
Rating:
5.0

Customer did not leave a comment.

Richard Gallogly 
Rating:
5.0

Everything was just right.

Sanford Proveaux 
Rating:
5.0

Customer did not leave a comment.

Steven Dean 
Rating:
5.0

Customer did not leave a comment.

Bill Moriarty 
Rating:
5.0

Customer did not leave a comment.

Bill Mink 
Rating:
5.0

Customer did not leave a comment.

Sailesh Patel 
Rating:
5.0

Nothing Don at Lots & Lots U-Haul is awesome best U-Haul dealer around I highly recommend this location!

Frederick Butler 
Rating:
5.0

Customer did not leave a comment.

Timothy Errek 
Rating:
4.0

Customer did not leave a comment.

Mike Callaway 
Rating:
4.0

They were closed when I got there but someone called me back.

JAYNEA FORD 
Rating:
5.0

The owner is always helpful to get what I need even on short notice.

James Mceldowney 
Rating:
5.0

Customer did not leave a comment.

Jason Grasty 
Rating:
5.0

Customer did not leave a comment.

Jim Spriggs 
Rating:
5.0

What an awesome guy. He make my morning just for being so kind. Very helpful.thank you so much for being such a cool guy. You the best

Abdul Wasit 
Rating:
5.0

The owner is always helpful , I rent trucks weekly and he always comes though

James Mceldowney 
Rating:
5.0

Customer did not leave a comment.

Thomas Byrd 
Rating:
5.0

Customer did not leave a comment.

Robert Reddick 
Rating:
3.0

Nobody on site at 2pm on a Thursday. The app quit working as I was trying to take pictures of the vehicle. It would have been nice to have someone there to verify everything. The lot was made of dirt, uneven. Not great

Matthew Rump 
Rating:
4.0

Customer did not leave a comment.

Donna McGuire 
Rating:
5.0

Lotz and Lotz the location that I rented from is my go to place. Very well run fast and friendly

Mike Sharkey 
Rating:
1.0

Truck was extremely dirty....muddy. Couldn't get no one to answer the number they left to call. Had to call Uhaul Customer Service for HELP!!! Wouldn't recommend this location @ All.

ELGIN WINGARD 
Rating:
5.0

Great gentleman checked me in was awesome. Location is the only location open on a Sunday was great! Turn in process took 5 minutes. The best place!

Paul Carrasco 
Rating:
5.0

Customer did not leave a comment.

Virginia Dodge 
Rating:
5.0

The lot was muddy due to a huge storm the night before. Nothing that they had any control over. Might consider paving or putting in more gravel. It is located just off the square, which is a fantastic location. My only concern is the ramp. It is bowed and doesn't look like it can hold much weight. Really needs to be replaced with steps or a sturdier ramp.

Kelly Randall 
Rating:
4.0

Customer did not leave a comment.

Michael Shrum 
Rating:
5.0

Don is great to work with and the utility trailer I rented was really well built and easy to use.

David Chapman 
Rating:
5.0

Customer did not leave a comment.

Ricard Gibson 
Rating:
3.0

Customer did not leave a comment.

James Highsmith 
Rating:
5.0

Don (owner) is awesome to work with. Would highly recommend using Lotz & Lotz if you need to rent a UHaul for your moving needs.

Robert Protzman 
Rating:
5.0

Customer did not leave a comment.

David Reyes 
Rating:
5.0

Replenish South Florida with trailers. Very scarce stock had to travel to another town to get one. Also had to travel to another town for drop off due to too many trailers in Hiawassee, GA. Your prices have doubled from last year and making more inconvenient for the customesr in the Florida area.

Mark Rose 
Rating:
5.0

The owner was nice as can be

Karen Flagg 
Rating:
5.0

Customer did not leave a comment.

Francina Ledbetter 
Rating:
5.0

They moved to a larger location. Very professional and efficient

henry Leidner 
Rating:
3.0

Customer did not leave a comment.

Jeffrey Lohr 
Rating:
4.0

Customer did not leave a comment.

Mark Sanders 
Rating:
5.0

Don was an excellent U-Haul representative. Very friendly and helpful.

Peter McNeil 
Rating:
5.0

Friendly and courteous staff.

OLIN LUCAS 
Rating:
5.0

Customer did not leave a comment.

Greg Adams 
Rating:
5.0

Customer did not leave a comment.

Stuart Jones 
Rating:
5.0

Customer did not leave a comment.

David Sargeant 
Rating:
3.0

Only show in town. Owner not interacting

Patricia Allen 
Rating:
3.0

No one was there when I went to drop off the trailer.

rob lamont 
Rating:
4.0

Lot is small

Joe Giangrosso 
Rating:
4.0

The equipment surge system was inoperable and for the entire 655 mile drive, each stop the unit banged loudly and caused the truck to move and each time we started the surge system banged again, which was especially distracting and dangerous with all the stop and go traffic through Atlanta and north.

Steven Saunders 
Rating:
5.0

Customer did not leave a comment.

James Mceldowney 
Rating:
1.0

They were not open on a Saturday????

Michael Tomko 
Rating:
3.0

Have the actual owner be present during the day. I was having trouble trying to rent the vehicle online, and I tried to reach the owner, but I couldn’t reach his phone number and kept getting sent to voicemail

Mi'Kale Harrison 
Rating:
3.0

I had no idea that no one would be here. I left a message on the answering service but was never called back. The business is moving next door but no one was there either. I met three other customers that were as confused as me. I was able to get on the phone and able to get the code to the little box that had the truck key in it but wished that I was informed of this process when I started. Also the drop off location was two hours away from where I moved my items to in Buford

BRUCE BRENNER 
Rating:
5.0

Customer did not leave a comment.

Scott Cannady 
Rating:
5.0

Customer did not leave a comment.

FRANK ZEIGLER 
Rating:
3.0

They were in the process of moving

Wayne Vincent 
Rating:
4.0

Customer did not leave a comment.

Donald Nicolini 
No reviews have been submitted for this location.

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