Customer Reviews for Lotts Self Storage
(U-Haul Neighborhood Dealer)

9 reviews

2919 Beverly Rd   Pasadena, TX 77503

(346) 231-1870

Office Hours

  • Mon-Sat: 8 am–7 pm
  • Sun: 8 am–5 pm
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(346) 231-1870

2919 Beverly Rd
Pasadena, TX 77503

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–7 pm
  • Sun: 8 am–5 pm
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed

Show All Hours

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

I had a 12:45 pm appointment to pick up the truck and no one was there. I called the phone number and was told they would be there shortly. I waited an hour in the hot sun for them to get there. Giving me 15 to get to where I needed to be. I was not happy at all with this location and service. On top of that, I was charged for not refilling the truck to 1/4 fill and I did put it back to where it was. Not a good location at all.

Devoria Elzy 
Rating:
3.0

Dropped truck off before time and still got charged extra for not dropping off in time because employees checked the vehicle later.

Umama Khan 
Rating:
1.0

No other uhauls around. No idea where to park

Chris Cole 
Rating:
4.0

The truck had trash in front cab, turn in is done trough app only but the lady that runs this one is very nice

david brewer 
Rating:
3.0

Needs signage for location and needs to answer phone for drop off contact

Kirsten Lilly 
Rating:
2.0

Customer did not leave a comment.

David Wyse 
Rating:
5.0

Customer did not leave a comment.

Charles Preston 
Rating:
5.0

Excellent service and great customer service Thank you

Mauro Garza 
Rating:
4.0

Customer did not leave a comment.

lee white 
No reviews have been submitted for this location.

Additional Services at this Location

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