Comentarios del cliente para Los Gatos Storage Services

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Los Gatos Storage Services

Grado total:

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david M.
Grado:

Great job! Well organized, truck was clean and worked great, people were friendly and competent. I would say that the $30 refueling charge was a bit high, and maybe deserves a warning sticker.

Emilie S.
Grado:

Easy on-line pre-register. Maybe give the Remter a heads up to check mileage before dropping key in slot.

Chris W.
Grado:

El cliente no dejó un comentario.

Jacob F.
Grado:

El cliente no dejó un comentario.

Christine W.
Grado:

El cliente no dejó un comentario.

Chris W.
Grado:

El cliente no dejó un comentario.

Veliko M.
Grado:

Awesome customer service and super clean van. All for a great price. Can't ask for more!

Eric K.
Grado:

Yolanda was most helpful in making it possible for me to accomplish my move.

Brian D.
Grado:

El cliente no dejó un comentario.

david N.
Grado:

Yolanda was such an angel. After having my reservation moved multiple times to different cities due to no trucks available and various other issues, she was super nice and helpful when I arrived to pick up the truck. She was able to apply the credit from my previous reservation and provided more miles for me to drive back to where my original reservation and loading site (65 miles away and 5 hours later). Great service and professionalism!

Robert L.
Grado:

El cliente no dejó un comentario.

Richard D.
Grado:

El cliente no dejó un comentario.

daniel A.
Grado:

El cliente no dejó un comentario.

Louis S.
Grado:

Absolutely perfect service!

Scott C.
Grado:

Fast reservation both online and at counter.

Nancy P.
Grado:

El cliente no dejó un comentario.

Pamela P.
Grado:

El cliente no dejó un comentario.

Andres R.
Grado:

El cliente no dejó un comentario.

Daniel B.
Grado:

Not over charge

Shahir R.
Grado:

Friendly and helpful staff. Will rent from this location again.

Paige S.
Grado:

El cliente no dejó un comentario.

Anna N.
Grado:

Fast and efficient

Niranjan B.
Grado:

El cliente no dejó un comentario.

Chris R.
Grado:

The young lady running the Los Gatos store made the transaction a pleasure.

Robert F.
Grado:

Manager Yolanda Villareal was super helpful, professional and patient! Thanks Yolanda!

Nicole S.
Grado:

Manager at this location was very friendly and I will be back to them next time I need storage or uhal services.

Geeta M.
Grado:

So happy we found this location it's so cute! We live just around the block and plan on switching our storage from San Carlos to this one!

Hans S.
Grado:

Great and friendly service

erica C.
Grado:

El cliente no dejó un comentario.

Hans S.
Grado:

El cliente no dejó un comentario.

Hans S.
Grado:

El cliente no dejó un comentario.

David S.
Grado:

I was contacted this morning with a voicemail saying I didn't return the truck when I did on Saturday night. I was not called back confirming that they have the truck. Did someone forget to check in the return?

Brian P.
Grado:

El cliente no dejó un comentario.

Bijan E.
Grado:

I would like to write a special thank you for the gentleman who assist me in this rental process. Nick at this location is fantastic and delightful. Very focused on the customer experience and so easy and pleasant to work with.

Rudy M.
Grado:

Great van! The young lady at the counter was also fantastic! Thank you!

Eric C.
Grado:

El cliente no dejó un comentario.

Jean-Claude J.
Grado:

El cliente no dejó un comentario.

Jonathon W.
Grado:

Have the truck at the actual location reserved. I didn't select Los Gatos and this will be the deciding factor in using Uhaul again.

judy W.
Grado:

Just a few blocks from my home so very convenient and friendly. Thanks.

tom W.
Grado:

Nice guy at counter! Seemed new to job but was very pleasant.

Stanley A.
Grado:

Great customer service and a very easy transaction to complete. Highly recommended!!

Peter A.
Grado:

El cliente no dejó un comentario.

John P.
Grado:

El cliente no dejó un comentario.

Steven E.
Grado:

El cliente no dejó un comentario.

Karen S.
Grado:

El cliente no dejó un comentario.

Jackson W.
Grado:

The man who ran the office, Jason, i believe, went above and beyond in helping us. We were very pleased all around.

William A.
Grado:

El cliente no dejó un comentario.

Kevin P.
Grado:

El cliente no dejó un comentario.

menne D.
Grado:

The practice of working with half full tanks is just another way of getting a couple $ out of my pocket. I have not seen this for a very long time at rental car companies and as a gold card holder at Hertz for almost 20 years, I do rent lots and lots of cars a year. This is just from last century and if I pay $165/day for a base rate, this should not be the practice. On top of that the tank was ~1/8 less full than half and I was told to tell the people when I return the car to get a refund. Not realizing that office on Sunday is closed and I could not ask for refund. When checking the truck we had the lady put on at least 10 more X stickers for clear damage. It turns out that the website your employee used did not recognize my return location and she told me to call the other location that is in the file that I would not return the car there. That is not my JOB! That is clearly a mistake in your system that I am asked to resolve. She could have easily called them right there on the spot. Than there was a yellow light burning on the dash and after going back and showing it, there was no solution other than I was told to "just drive it and see what happens".

CHRIS T.
Grado:

El cliente no dejó un comentario.

Tony Z.
Grado:

El cliente no dejó un comentario.

bulmaro H.
Grado:

El cliente no dejó un comentario.

Don F.
Grado:

El cliente no dejó un comentario.

Gary W.
Grado:

El cliente no dejó un comentario.

Kevin S.
Grado:

El cliente no dejó un comentario.

Cathy S.
Grado:

El cliente no dejó un comentario.

Joyce Z.
Grado:

El cliente no dejó un comentario.

Kamil N.
Grado:

Your manager Jason was very professional and friendly The process was very easy and fast I will use your Los Gatos location from now on and recommend to others as well. Great Job Thank you

Addison J.
Grado:

Such nice workers!

Demian R.
Grado:

El cliente no dejó un comentario.

Colin C.
Grado:

El cliente no dejó un comentario.

olsen C.
Grado:

The agent was friendly however the vehicles should be ready to go when you rent them. This one was not. The tire pressure light was on.The agent said they were having problems with the gauge and not to worry about it. "ignore it" Unfortunately, you could tell when driving. The tires felt really low. Had to put air in the tires...tires stated 85 psi...tires were from 40-55psi. Not happy that we had to take time to fix their problems and then not even offered a credit for our inconvenience.

Gabriel Gilbert M.
Grado:

U-Haul representative wasnot helpful

Joe Z.
Grado:

MAKE IT EASIER TO FIND THE ENTRANCE TO THE OFFICE

mark M.
Grado:

El cliente no dejó un comentario.

Jim B.
Grado:

Excellent service! Quick and easy, great customer service and best yet, no lines!

Weston R.
Grado:

Great service rep at this location. Informative and convenient.

Lynda S.
Grado:

El cliente no dejó un comentario.

SERGE P.
Grado:

El cliente no dejó un comentario.

Kevin Z.
Grado:

El cliente no dejó un comentario.

jeff C.
Grado:

El cliente no dejó un comentario.

Alexander G.
Grado:

El cliente no dejó un comentario.

Willow M.
Grado:

This guy was extremely rude and I would not want to go back to him!

Anne H.
Grado:

We were quite surprised and disappointed that uhaul charges a rental fee for the truck and charges per mile. That seemed quite excessive especially since we picked the truck up at 5pm and had returned it by 9am the following day. If we ever are in need of this type of moving truck again I would probably explore other options to see if I could locate a rental that doesn't charge the customer by the mile.

Horacio F.
Grado:

El cliente no dejó un comentario.

MARIUS E.
Grado:

El cliente no dejó un comentario.

Chintan P.
Grado:

Excellent location and service at Los Gatos U-haul rental.

Jason W.
Grado:

El cliente no dejó un comentario.

Peter R.
Grado:

The lady at the desk was very friendly and helpful. A very pleasant experience.

Roberta R.
Grado:

El cliente no dejó un comentario.

Micheal B.
Grado:

El cliente no dejó un comentario.

Kelly W.
Grado:

El cliente no dejó un comentario.

Heather H.
Grado:

Jason was top notch and very knowledgeable!

Rossana R.
Grado:

El cliente no dejó un comentario.

Kathleen R.
Grado:

El cliente no dejó un comentario.

Gregory K.
Grado:

El cliente no dejó un comentario.

Kelly W.
Grado:

The service was excellent, the van was clean and Jason was so nice!

charles P.
Grado:

Everything was great!

Mary O.
Grado:

Nothing! Jason is "top shelf". I am glad that your company has an employee of such high character. After dealing with other local storage facilities in Los Gatos, I can attest to the fact that his professionalism and kind manner are a definite plus to your business. Thank You! Mary Orbe

elizabeth R.
Grado:

El cliente no dejó un comentario.

Clay C.
Grado:

El cliente no dejó un comentario.

RICH M.
Grado:

Would definitely recommend uhaul and in particular this location for truck or van rental

Brian M.
Grado:

El cliente no dejó un comentario.

Axel H.
Grado:

Very friendly staff

Edward H.
Grado:

El cliente no dejó un comentario.

Mark V.
Grado:

El cliente no dejó un comentario.

Roberta R.
Grado:

El cliente no dejó un comentario.

Christopher A.
Grado:

The friendliest and most helpful staff of any U-Haul location I've ever used. Thanks so much!

Deborah N.
Grado:

El cliente no dejó un comentario.

Nikki M.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

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