El cliente no dejó un comentario.Laura L.
Customer Reviews for Los Fresno Self Storage
(U-Haul Neighborhood Dealer)
Los Fresnos, TX 78566
Servicios en esta ubicación:
Horarios de la ubicación
- Lunes - Viernes:
10 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
- Sábado - domingo:
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Had a hold on my account due to the fact that my husbands id number was also a number in PA so it almost kept me from renting so maybe have it to where the customer can figure that out before they go to lease or something.Kayla F.
The lady on staff made my return process very simple and waited to go to lunch until my Uber had arrived.Sherri D.
El cliente no dejó un comentario.Daniel S.
El cliente no dejó un comentario.Reynaldo V.
Service was awesome,Yolanda R.
My husband checked the oil in the truck before we left to our destination and the oil needed to be changed bc it was black. The front side right light was held up with duct tape but it still worked.Mark M.
Great serviceWILMA S.
El cliente no dejó un comentario.Jordan B.
El cliente no dejó un comentario.Kevin S.
El cliente no dejó un comentario.RONALD K.
El cliente no dejó un comentario.JAIME I.
El cliente no dejó un comentario.PEDRO C.
Ruby is an assistant in that facility, excellent customer service and helpful! Thank you so much Rubynary a. | Overall Experience
El cliente no dejó un comentario.RUDOLPH R.
3+ years with stuff in storage. Called Ruby every month to make my payment. She is the best! I will continue to call her from time to time just to say hi!RHONDA R. | Overall Experience
No one was there when I arrived. There really isn't a way to rate this place because there was zero interaction with anyone The location had steel bars sticking out of the ground and really seemed a bit dangerous safety wiseAndrew B.
Ruby the office manager was very professional, friendly and knowledgeable. I would definitely rent again a storage room or the u haul equipment from this location again for sure.Jose Luis E. | Overall Experience
Friendly staff and quick service.Francisco P.
El cliente no dejó un comentario.CURTIS C.
El cliente no dejó un comentario.Dylan B.
El cliente no dejó un comentario.Jose C.
They over charged us and was very rude.Charles S.
El cliente no dejó un comentario.Roberto B.
Great helpful lady! Very nice!Linda G.
Slow. Unorganized.CECIL F.
El cliente no dejó un comentario.wade S.
Pick up scheduled at 9 am she didn't arrive till 930 and we had loaders waiting at home that we were paying hourly. Then it wasn't ready. Had cart from last customers inside and then she had to find our blankets. We chose the option to drop anywhere and she even recommended it and then she assigned a drop location cause it is multiple drop problems.Gary L.
Los Fresnos drop off receptionist was EXTREMELY rude, I walked in, she asked if I needed something I said yes that I would like to drop off a trailer, next she asked for paperwork and I told her I had an email from the pickup and she sighed and asked if I had a trailer or truck, I again let her know it was a trailer and she then said to just leave it and go ahead and leave. I asked where it should be left and she said anywhere, and if I knew the number. I started to ask what number, if it was the license plate or something. She then laughed and said she would take care of it while rolling her eyes. Very very rude and treated me like I was an idiot. I will never return to this location.Alexander K.
Thank you for your help. Me and my family really appreciate it!keith S.
Manager was very helpful and greet us as we went inside always with a smilejuan G.
El cliente no dejó un comentario.jesus B.
Nice and safe.DEWY T. | Overall Experience
El cliente no dejó un comentario.Antonio G.
El cliente no dejó un comentario.Lance H.
El cliente no dejó un comentario.Jessica H.
El cliente no dejó un comentario.Jeffrey B.
Helpful, courteous, and quick. Great serviceDavid C.
El cliente no dejó un comentario.Carol J.
El cliente no dejó un comentario.CRISTINA N.
El cliente no dejó un comentario.Jose V.
El cliente no dejó un comentario.Claudia A.
El cliente no dejó un comentario.Marco G.
Equipment I had reserved wasn't in the truck. The back of the truck smelled horrible. The cab had an infestation of fruit flies and was filthy.Justin V.
Great customer service!!ROXANN C.
Great place friendly staffMARCELINO C.
El cliente no dejó un comentario.luz N.
El cliente no dejó un comentario.Roy B.
Make sure tires are in excellent condition before renting.ERNESTO S.
I have no complaints. The service was friendly and fast with no problems.GUADALUPE G.
At present time I have a storage rented in this location. Good service & good people.MARTIN B.
All was well with the dealers. Had an issue in Dodd City, Kansas where U-Hauls are targeted and given tickets even though they were not speeding. Because of the time issues I could not stay and fight the issue and they knew this. Please advise other travelers. ¡Gracias!JO ANNE E.
If truck is scheduled for 12 noon pick up then they should be open and not closed for lunch from 12-1pm. Wasted an hour waiting for them to return from lunch.JAVIER A.
Amazing customer service!! I will recommend to all my friends and family!MICHELLE D.
The location was closed on Sunday, but from prior experience I know it was clean and professional.RACHEL MEULEMAN O.