Comentarios del cliente para Lorences Auto Services Ltd

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Lorences Auto Services Ltd

Grado total:

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Nadine M. en

Grado:

The gentlemen at the Delhi location was absolutely superb. Great attitude, friendly and knowledge. Thanks again :)

John F. en

Grado:

The location was hard to see from the road. The person taking care of us needed a better computer and more training

adam S. en

Grado:

I rented it from Wednesday to Saturday, and Friday night I was contacted to bring it back early. I had it till 930 Saturday morning and at 830 I was contacted again asking where the truck was. I didn’t appreciate being bothered when I rented the truck for a set date and time, also there was a sticker in the truck saying about a 25$ refund if blankets were folded and the truck was swept. I wasn’t informed of any blankets to even use, but I did sweep the truck out and wasn’t refunded anything.

Jason M. en

Grado:

we ordered a u haul for a specific time in a specific location so we could have the easiest move possible, however a day before the move the time was set back 2 hours and the location changed by some distance. when we called in to ask why and if we could change it back so we could arrive at our destination on time we were scolded by customer service and told we couldn't do anything about this change. we arrived late to our move and held up our service elevator past the time we asked for because of this. I was completely dissatisfied with the service I got and will be avoiding renting a u haul in the future for fear it will completely ruin our moving plans. drop off location in Kingston was well run and professional.

Christian L. en

Grado:

El cliente no dejó un comentario.

Robin B. en

Grado:

The pick up took over an hour The person there had no idea what he was doing It was very frustrating and set us behind for the whole day He got angry and swore at us a few times Totally unsatisfied !

andre S. en

Grado:

El cliente no dejó un comentario.

ROGER D. en

Grado:

El cliente no dejó un comentario.

Ron G. en

Grado:

The trailer we rented was full of garbage! We didnt find out until we opened it to load up.

Debra L. en

Grado:

trailer hitch was frozen to the ground and one tail light needing adjusting.

Gary V. en

Grado:

El cliente no dejó un comentario.

Justin M. en

Grado:

To have not have an unfriendly guy that doesn't know what he is doing and also clean out the driveway got my 4x4 truck stuck in the driveway taking the trailer out of his driveway for and hour to dig it out...

Maria M. en

Grado:

El cliente no dejó un comentario.

Devon G. en

Grado:

No exterior lighting and not easy to find. Driveway was unsafe because of no lighting and full of huge potholes.

Mark H. en

Grado:

Train your people better this was not my first location my first location wise in Woodstock they had given my trailer away I had to drive one hour each way to get another trailer I am a business person this is no way to do business .

dawn S. en

Grado:

I was supposed to pick up a truck in Jarvis but they didn't have the right size so I tried Simcoe but ended up going to Delhi for it. The guy called me really early moving day and asked if we could come later in the day which we couldn't and his response was "we;ll see what happens then". He also woke me up.

robert M. en

Grado:

Lawrence was a great help and was very prompt and letting me know I had a refund and was more than happy to make arrangements to meet up to finalize things I’d definitely use his services again

Kurt S. en

Grado:

El cliente no dejó un comentario.

margaret A. en

Grado:

El cliente no dejó un comentario.

John Z. en

Grado:

El cliente no dejó un comentario.

dan C. en

Grado:

Reserved a trailer 6x12 guaranteed it was going to be there for pickup on Saturday. Showed up no trailer, error made by the company. I had to take a 15 ft truck @ $19.95 plus .39 a mile/km which by rights I should have gotten the truck with no mileage for the same price as the trailer since the mistake was done by UHaul. The closest trailer was in Fergus which would been another 2 hours by time I drove up and back to get a trailer due. If you are guaranteeing that you have equipment available and can not deliver nor call the person by rights should give the customer at the same price a pce of equipment that will do the same job. Never again will I use UHAUL

Mike S. en

Grado:

El cliente no dejó un comentario.

kevin B. en

Grado:

Truck was low on fuel at pickup.

kevin B. en

Grado:

We were given a truck with less than 1/8th tank of fuel and had to go out of the way before moving to get fuel.

niel B. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

Very fast processing Will use again

Brian C. en

Grado:

El cliente no dejó un comentario.

CHRIS W. en

Grado:

Nobody was there it was behind someone’s house out in the country

Jerry O. en

Grado:

El cliente no dejó un comentario.

Timothy Schatten M. en

Grado:

This location was a shack in the middle of nowhere. The man was very nice however he gave us incorrect information in regards to drop off time.

Michael D. en

Grado:

El cliente no dejó un comentario.