Customer Reviews for Lopez Auto Repair And Towing
(U-Haul Neighborhood Dealer)

13 reviews

7319 Bergenline Ave   North Bergen, NJ 07047

(201) 255-4654

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(201) 255-4654

7319 Bergenline Ave
North Bergen, NJ 07047

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Dirty truck. Had to wait 3 hours . Overcharged me . Please refund 30%

Hussein Abdouni 
Rating:
5.0

Customer did not leave a comment.

Maria Aguirre 
Rating:
1.0

I added gas back to the original level at the location’s own gas station, right in front of their eyes. They still charged me for 2 gallons of gas. I only drove 9 miles with the van, and the mpg of that van should be over 20. So I definitely added back more gas than I used. The employee probably misread the meter.

NONG YE 
Rating:
4.0

When I went through the U-haul website, they directed me to the independent gas station owner near my house that had a rental van. I booked the van and a dozen pads. When I arrived to pick up the van, there were no pads. I asked the gas station owner about the pads and he said that they don't keep pads, dollies, etc. My recommendation would be that ON the U-haul website, if the website directs someone to an independent business for a rental (vs. from a U-haul center), that the website TELLS the prospective customer before they agree to the rental that independent U-Haul operators don't have pads / dollies, or it won't allow the customer to actually book pads to rent. This wasn't the independent gas station owner's fault, it's from the U-haul website that caused this. I had to go out and buy some pads since I was expecting them from my original rental.

Andrew Chiodini 
Rating:
5.0

Customer did not leave a comment.

Juan Vanegas 
Rating:
3.0

Easy to get to, easy to return, good service... not much room to park, but it's ok

Regina Martin 
Rating:
1.0

Return vehicle 1 hour before my “returning time”, was drive 14 miles only on it The charged me for 43 miles I have never drove

Hanna Makeyeva 
Rating:
2.0

I rented an appliance dolly; to my surprise, a Utility dolly was given to me by the dealer; I reminded the dealer that I had rented an appliance dolly I was told that all we have take it or leave it. Also, I checked-in on line expecting every thing to be ready when I arrive to my surprise the truck and other rental accessories were not ready and it took them a long time to get out of there. The truck cargo area was dirty. This was a real bad experience with U-Haul system. I would never give this company my business again. You guys have a systematic problem across the board, scrwed up computer system, screwed up dealers, there is no check for inventory by the dealer against the orders sold by corporate computer system. There is only chaos in this operation.

Michael Motemaden 
Rating:
1.0

I returned the van at 12 and they didn't log it as returned unil 4 then I got charge an extra 48 dollars

camilo zamorano 
Rating:
5.0

Excelente servicio

Yery Jimenez 
Rating:
2.0

I drove 11.2 miles and yet they charged me for 3 gallons of gas when the average mpg for that vehicle is 18 mpg so I shouldn’t have been charged for gas at all.

EMILY MANUEL 
Rating:
5.0

Was very easy and happy to use this location.

HERNANDO RANGEL-MARIANO 
Rating:
5.0

Customer did not leave a comment.

guy cheesman 
No reviews have been submitted for this location.

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