Great unit and good service
MICHELLE S | Overall Experience
Customer Reviews for Longmont Storage Delaware Pl
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Very secured
Martin P | Overall ExperienceGreat price and excellent location
Rory B | Overall ExperienceGood drive up access
Andrea Y | Overall ExperienceGood price
Lauren C | Overall ExperienceNo issues, great place
Elizabeth M | Overall ExperienceGreat and easy experience. WONDERFUL customer service!
valerie dAffordable and very clean
Sonya R | Overall ExperienceEverything was great and at the time of booking they were very kind, thank you.
LILIANA ZThe U-Haul was used previously to load livestock, so the entire back of the trailer was dirty and smelled of manure.
JAMIE AGreat drive up access easy to load and unload
Paul P | Overall ExperienceGerente en el sitio
Maria B | Overall ExperiencePersonal amable
Richard Y | Overall Experiencegood service
Jake T | Overall ExperienceGreat customer service!
JOSEPH DFacility was easy to get in/out. Gated area made us feel safe with our stuff stored there.
Rob W | Overall ExperienceGood price
Mary T | Overall ExperienceGreat location
Jordan G | Overall ExperienceEasy cancelation policy
GABRIELLA R | Overall ExperienceEasy online rental with Uhaul trucks on site to rent
Andrew C | Overall ExperienceAsequible
Erik C | Overall ExperienceGreat place with electronic gate easy to access
BRANDON E | Overall ExperienceThe ease of the return is fine but for myself I prefer a rep/person be there to return the equipment directly over to. At time of drop off you just park it on the street and drop the keys in the box. There was a group of people camped out across the street and wasn't very comfortable about that. Pretty easy though,but I prefer the one on Nelson road where you park it behind the gate and staff is there
MICHAEL SEasy online access
Michele B | Overall ExperienceGreat location and prices
RICHARD D | Overall ExperienceThank you so much!
LORI M | Overall ExperienceVery professional
Nick PGood service and easy only access
Santiago S | Overall ExperienceGood experience
Michael P | Overall ExperienceGood access hours and drive up access
Adam G | Overall ExperienceSafe place
Alexandra F | Overall ExperienceEasy online rental
Stephen S | Overall ExperienceAffordable and easy to access
Katie M | Overall ExperienceIt was almost too easy. Great job
jevon jYeah everything to help me very nice
guy sGreat location
Leonardo D | Overall ExperienceExcellent service
ROBERT W | Overall ExperienceNice drive up access
Arlene P | Overall ExperiencePersonal amable
Hector O | Overall ExperienceNice place
Andrea C | Overall ExperienceGreat location and easy access
Laura M | Overall ExperienceClean units
Gracie H | Overall ExperienceBuen servicio y hablan espanol
Eloy G | Overall ExperienceGreat place, very secured
Benjamin B | Overall ExperienceGood service
PADRAIC M | Overall ExperienceGreat price and Uhaul trucks on site
Craig E | Overall ExperienceSuper affordable units
Katia N | Overall ExperienceOutstanding service
Jed W | Overall ExperienceGood storage
RAQUEL H | Overall ExperienceGood drive up access
Timothy P | Overall ExperienceNothing, the staff was courteous and professional
Patti KClean facility, easy move in, easy access.
Charlie K | Overall ExperienceGreat service
GEOFF B | Overall ExperienceEasy drop off location. No issues with the location. The staff contacted me the next day stating they received the truck.
Carolyn GIt has parking and the box is right there, easy peasy, :)
Cecilia KNext to the tinkermill made it easy to access my material
Isa J | Overall ExperienceGreat location and affordable place
Deon B | Overall ExperienceGreat experience and safe place.
Karla N | Overall ExperienceGreat location with easy online access
Carson R | Overall ExperienceVery clean and secured storage
Cristal D | Overall ExperienceAwesome location, great customer service
KIRK S | Overall ExperienceGreat location
Jimmie B | Overall ExperienceGreat service
Tyler D | Overall ExperienceHighly recommended, had a unit here for years and never had any issues. Very secured and very helpful staff.
JENNA W | Overall ExperienceThere was no one there! I wish I would have known this about this location. I hated leaving the truck on the street and dropping the keys in a box
Pamela C¡Gracias!
Hunter B | Overall ExperienceGreat price and excellent service
Brittany S | Overall ExperienceGreat service
Michael C | Overall ExperienceLocation is not ordinarily staffed when I arrived to pick up equipment. The guy doing maintenance at that location told me I could use the intercom to get a hold of someone. I'm glad he was there, or I would have wondered what to do.
David PHad a unit here for year and always had a great experience
AMY N | Overall ExperienceI had to move out in a hurry. For that you were available, but For my budget, your facility is expensive. What a great business though. Your facility is kept very clean and employees very friendly.
Anna M | Overall ExperienceVery accommodating staff
David J | Overall ExperienceGreat service and easy to get a large truck in and out of the property
DAVE E | Overall ExperienceThe lady was super nice and the unit is very clean
RAQUEL H | ReservationIt was super easy to get the truck and return it all on my phone.
Ian WGreat service
PATRICK G | Overall ExperienceGreat location
Melissa M | Overall ExperienceEasy online rental and minimal notice to quit
DLina B | Overall ExperienceNo issues
Dana M | Overall ExperienceThe staff are awesome. The units are priced very fairly. Overall a great experience. I highly recommend renting a storage unit from this place.
GORDON C | Overall ExperienceGod service
Cameron B | Overall ExperienceWe were very happy to get a bigger unit with oyu guys!
Kenneth A | Overall ExperienceVery clean unit with easy drive up access
JENNIFER M | Overall ExperienceEasy online rental
Patrick H | Overall ExperienceWill return if I ever need a unit in the future
SCOTT T | Overall ExperienceGreat location, rented for a month with no commitment
Noelle S | Overall ExperienceStored here for years and never had an issue, will return if need storage in the future
Andrew W | Overall ExperienceNo issues, great storage place
Kristina S | Overall ExperienceGreat service
Marisa Z | Overall ExperienceGreat facility
Orlando V | Overall ExperienceRented here for years and never had an issue
TOM H | Overall ExperienceExcellent service
Sandra A | Overall ExperienceGreat access hours
Katherine T | Overall ExperienceGreat place
Erika M | Overall ExperienceExcellent service and clean units
PETER J | Overall ExperienceClean and perfect size unit
Darrin T | Overall ExperienceVery well located near Hover, easy to get to.
Joseph F | Overall ExperienceGreat facility and friendly staff
Jonathan S | Overall ExperienceGood service
Joshua K | Overall ExperienceGreat facility
Elan C | Overall ExperienceDrive up units and wide doors easy to load and unload. Easy access
Seth A | Overall ExperienceClean facility
Jeff D | Overall ExperienceConvenient location and great access hours
ERICA C | Overall ExperienceMuy buen servicio
Isabella D | Overall ExperienceGreat place, never had an issue
JULIA B | Overall ExperienceSecured location with good staff
Scott A | Overall ExperienceSuper easy to rent and pay online and great access hours
John C | Overall ExperienceGreat facility and convenient access hours
Jeffrey B | Overall ExperienceEasy online rental and manager on site. Great location
Kyle W | Overall ExperienceGreat facility, friendly staff and convenient location
SHAWN T | Overall ExperienceThe staff overall were very accommodating but what I DID NOT KNOW THAT THE UNITS WERE GONE THROUGH BEFORE THE AUCTION DAY! My son and I were homeless after securing what we could in a teeny unit with Eagles Nest, so needless to say the contents of this unit was very important to us! On the initial visit to clean out the unit, I found my stuff was demolished and the wooden pieces of furniture has water damage. The glass to my wrought iron tables were missing as well as my MED Badge for my job. The first time, I went to pay after being late, some of the contents of my unit was in the office, my unit was open and stuff being organized for the auction the next day. After I paid in full, there was a new lock put on and I was shown that everything that was in my unit was lumped in the middle of the unit in a pile. A few months later I was late and a new lock was needed and was replaced. I am handicapped so I wasn't a the unit a lot, so when this last new lock was put on, I was sent a new set of keys. BY THE WAY, that was above and beyond and very much appreciated! Then when I went to clean out the unit the old set of keys worked and the new ones didn't. I had items in with my items that I'd never seen before or had someone else's name on it, and my lamp had a different lamp shade on it. The odd thing about the lamp was it was not dusty or water marked at all like the other items. I had expensive headphones and electronics in this unit that were missing. But the most irreplaceable thing was a vinyl record that was signed and numbered. I don't even know where to start with this. so any direction would be great! And to note, yes the unit wasn't locked the last week we were there but that was after everything of value was taken out and everything else was refuge! If you'd care to contact me please email me at snowbrooks@proton.me or pgain376@gail.com
Patricia G | Overall ExperienceThe only thing I did not care about was the truck did not drive very well, transmission needs to be looked at.
Sherry GI don't think the location itself was the problem. The 24/7 "contact-free" pick-up web platform and U-HAUL's customer service was the problem. It took nearly an hour for me to finally be able to retrieve my keys. The web/email/text directions did not contain critical information. No one I spoke to either on the phone on chat had any clue how to help. Finally after an hour of run around and endless holds someone I spoke to gave me a code for a lock box. This code was NOT IN ANY OF THE COMMUNICATION FROM U-HAUL in text or email. I double checked. I am not an idiot. I will never use U-HAUL again unless I am sure I will be able to deal with a living person. YOUR 24/7 PICK-UP DOES NOT WORK!!!!! I feel strongly I should have my rental fee waived. This was a TERRIBLE EXPERIENCE.
Julio BEasy online rental
Mike G | Overall ExperienceGreat location
Holly P | Overall ExperienceJust dropped off truck here. Trailer was dropped in Edgmont,co.
Robert AGreat service
GEOFF B | Overall ExperienceGreat location and excellent service
Jeremiah J | Overall ExperienceGood size units
Scott T | Overall ExperienceNo issues
Pheonix H | Overall ExperienceAmazing service and location
Amanda E | Overall ExperienceThis was a great storage unit for what I needed. Great customer service and communication. Would certainly recommend.
Eric S | Overall ExperienceGreat access hours
Benjamin H | Overall ExperienceAwesome place with great staff
Theresa N | Overall ExperienceGreat facility and awesome prices.
Michael S | Overall ExperienceOwner was great to work with. He made the process quick, easy and was very professional.
Amy HSimple and easy, drove great
JOSHUA WEasy drive up access
Evangeline M | Overall ExperienceGreat service
Samuel Y | Overall ExperienceGreat price and service, had no issues
Daniel S | Overall ExperiencePoor experience. My first reservation was at Sunny storage off of Ashley Street. When I arrived the code and key were not ready, no one in office. Person who answered phone not very helpful. Called U-Haul and person was VERY helpful and changed my pickup location. That worked ok, just because the manager was present . He said he owns the 7 U-Haul pick ups at storage locations in Longmont. In the future, I will only rent from certified U-Haul distributor.
Lauren MGreat place and super friendly staff
Breean H | Overall ExperienceEasy online rental
David S | Overall ExperienceRented for only one month and had no issues renting online and only committing to one month
NICHOLAS J | Overall ExperienceGreat place
Jennie R | Overall ExperienceThe vehicle, itself, ran well and served its purpose. The inside of the cab was not clean. The dashboard was so covered in dust, it looked like it hadn't been cleaned in a year! With all the COVID precautions we are encouraged to take, one would think the inside of the cab would be cleaned after rental was returned. The windshield was dirty and the floor looks as though it didn't get cleaned after the most recent storm.
SHARON BThe staff were friendly, helpful, clearly explained the process, and graciously answered my questions. ¡Gracias!
Ryan HGreat service and affordable prices
SARAH C | Overall ExperienceExcelente servicio
IVAN R | Overall ExperienceNo issues
Nathaniel D | Overall ExperienceGreat location no issues
Blake P | Overall ExperienceGreat service
LuAnn T | Overall ExperienceAwesome place and also easy drive up units that make it easy to load and unload.
Robert J | Overall ExperienceGreat facility.
Christopher J | Overall Experience