Customer Reviews for Long Beach Towing And Storage
(U-Haul Neighborhood Dealer)

84 comentarios

1100 E Hill St   Long Beach, CA 90806

(562) 999-3947

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sábado
    8 a. m. - 12 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(562) 999-3947

1100 E Hill St
Long Beach, CA 90806

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sábado
    8 a. m. - 12 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

It was so super easy I checked in got the keys and done.. . My return was just as easy the attendant was nice and friendly.

Vaglia D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Caitlyn L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Monica R. 
Clasificación:
5.0

Was friendly and helpful.

Adrianne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer J. 
Clasificación:
3.0

Used the drop box for return.

Erica W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

This place was amazing. Thank you.

Lyndon P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shauna V. 
Clasificación:
5.0

The drop off was extremely easy and the gentleman who helped us was courteous.

Rachel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vince B. 
Clasificación:
5.0

I can't think of anything I was in a bad situation and Robert took care of me I really appreciate the service.

nikki L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Janet C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rigoberto P. 
Clasificación:
4.0

El cliente no dejó un comentario.

YVETTE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

cynthia C. 
Clasificación:
5.0

My cell service was at full bars, but when interacting with the webpage it was getting stuck

Angel M. 
Clasificación:
5.0

Everything was quick and easy. I can not think of anything to add except maybe, free coffee. LOL 

paul C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony C. 
Clasificación:
2.0

The vehicle was difficult to return because there was barely any space at the location.

Lea A. 
Clasificación:
1.0

Website, app and customer service all useless. Except the final lady who helped me

Steven B. 
Clasificación:
5.0

El cliente no dejó un comentario.

EPIFANIO F. 
Clasificación:
2.0

El cliente no dejó un comentario.

Kevin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

GIRALDO G. 
Clasificación:
5.0

Pretty easy. Was in a pinch and it worked just fine.

TYLER S. 
Clasificación:
1.0

Get your shit together. Lied to me that I wasn't going to be charged for 2days. Area manager was unresponsive. So was parent Co. your customer service is deplorable!

MICHAEL O. 
Clasificación:
5.0

Workers were so helpful and professional. They really care and strive to provide excellent customer service. I will be back.

MAKAYLA H. 
Clasificación:
1.0

I used the self service app and location to rent a truck. Getting the truck checked out was easy and fast. AFter using the truck for 2hrs, returning it sucked ass. The app didnt work, to upload truck info, customer service had me on hold 45 min twice. The one time i did talk to someone, all she had to say was what she couldnt do for me, and that i might get charged if i dont wait on hold again to talk to someone. Worst Uhaul experience ever, and i have rented trucks from you guys 3 times this year.

RONALD D. 
Clasificación:
5.0

Drop off location was good. Very professional and polite. Very helpful and friendly. Uhaul as a company has gone completely down hill. No reflection on the 3rd party vendors that operate most uhaul pick up and drop off locations. They are always good. But uhaul as a company really sucks at this point in time.

JOSHUA T. 
Clasificación:
5.0

Great customer service. Vehicle was clesned and grest condition. online no contract was awesome

Brenda B. 
Clasificación:
5.0

great customer service. The employee was very helpful and I really appreciate it.

DENISHA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felicia C. 
Clasificación:
5.0

The customer service was very good. We came a little early but he helped us and got us on our way sooner. Very nice guy.

KELLY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY B. 
Clasificación:
5.0

Had what I needed in a pinch when my reservation fell through at a different location.

PENNY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felicia L. 
Clasificación:
4.0

More parking would be nice.

DEENA S. 
Clasificación:
5.0

Customer service was excellent! We didn't have to worry about a million paperwork and signatures. We were in and out of there in a very short time. Robert was very informative, we appreciate it very much being as this was our very first time renting a UHaul.

ROMEO M. 
Clasificación:
4.0

Robert was friendly and helpful.

JORDAN C. 
Clasificación:
2.0

El cliente no dejó un comentario.

MIGUEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

mariah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher R. 
Clasificación:
4.0

I thought your rates were a little high with the economy the way it is.

Eguene M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WANDA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

Ask for Bravo! Excellent service and painless experience! I was in and out in 8 minutes!! Return was simple and easy too!! Looking forward to my next rental!

JONATHAN G. 
Clasificación:
5.0

The man who helped us treated us like regulars and we will definitely be back to him

CLAUDIA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Byron D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

I had a good experience with this uhaul excellent service I recommend to everyone 👌🏼

BLANCA R. 
Clasificación:
5.0

My experience at this location was excellent. But I only came here because the trailer I reserved at 550 e pacific coast hwy was closed and unable to pick up. The trailer was returned at 4.15 and the dolly and hand truck were placed in the rear with the doors closed. Thank you so much. Dale Lanctot

Dale L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Luis P. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEENA S. 
Clasificación:
1.0

I'm clearly disappointed and dissatisfied with the service I recently got at uhaul. I was overcharged I do t agree with the charges

BENITO R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Justin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gustavo D. 
Clasificación:
4.0

Clean windows.

Deon M. 
Clasificación:
5.0

That guy bravo a good customer service rep

ROBERT W. 
Clasificación:
4.0

El cliente no dejó un comentario.

JESUS G. 
Clasificación:
3.0

El cliente no dejó un comentario.

KENNETH S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacob S. 
Clasificación:
3.0

El cliente no dejó un comentario.

CRISTAL SOLEDAD A. 
Clasificación:
5.0

Great guys working at this location

Kurt P. 
Clasificación:
5.0

We got a brand new uhaul. Robert at Long Beach storage was great and the team in Washington were friendly and fast!

heidi L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mia G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ross M. 
Clasificación:
5.0

My one complaint is that the truck I rented was used my smokers previously and smelled like shit. Maybe some air freshener to remove that smell

Donald L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oz L. 
Clasificación:
3.0

Vacuum the crumbs from cup holders. They were big crumbs.

Sheree M. 
Clasificación:
3.0

Was a fine location. Experience was fine. Larger U-Haul facilities are generally more preferable.

Zaya M. 
Clasificación:
1.0

I took a picture of the gasoline when I left and it was at 1/8 of a tank. I returned with more Gas than it had in it, yet I was charged extra $40 for Gas. How can I dispute this charge? I have the photograph. Do I text?

Jan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DELORICE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh P. 
Clasificación:
4.0

El cliente no dejó un comentario.

RUBEN M. 
Clasificación:
3.0

Had to wait 30 minutes after are appt for someone to show up to get our keys to the truck.

RACHELLE C. 
Clasificación:
3.0

Maybe put up a uhaul sign that can easily be seen.

CHRISTOPHER G. 
Clasificación:
1.0

I my reservation was for 8am. Arrived to the place at 8am exactly! Everything was closed, so called the office and owner answered telling me that he was opening til 8:30! Had to wait, after the owner got there til 8:30, then he took about 30 minutes to finally help me out! Worst service and don't recommend it to any one else! Wont ve going back there again.

OSCAR Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Giovanni J. 
Clasificación:
1.0

Small dingy location. Did not feel comfortable leaving vehicle. But trusted it would work out. Tight fit for a 20 foot truck employee stood in the way seemingly hoping we would crash into their car which was parked blocking entrance.

Christopher V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORDAN J. 
Clasificación:
1.0

Input customer info properly. I was held accountable for a uhaul that was issued to someone else and held accountable for fees and equipment I never even touched.

Josh H. 
No se han enviado comentarios para esta ubicación.

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