Comentarios del cliente para Lone Star Truck & Tire

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Lone Star Truck & Tire

Grado total:

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Caitlyn B. en

Grado:

The process of picking up is absolutely ridiculous and takes wayyyy wayyy too long. I would recommend informing customers that they will need two other peoples phone numbers and that they will be getting called, it would work better and faster.

John L. en

Grado:

El cliente no dejó un comentario.

Archie H. en

Grado:

El cliente no dejó un comentario.

COREY B. en

Grado:

El cliente no dejó un comentario.

Dustin L. en

Grado:

El cliente no dejó un comentario.

Brenda B. en

Grado:

I had gotten the wrong size trailer, my miscalculation. They were extremely helpful in switching out the trailers.

Carey K. en

Grado:

El cliente no dejó un comentario.

Amanda R. en

Grado:

The lady was gone when we got there and the truck had bad steering and damaged all over it.

Dawn D. en

Grado:

El cliente no dejó un comentario.

eunice S. en

Grado:

I was unable to unhook the trailer myself and the employ was very nice and took care of it for me.

Cheryl D. en

Grado:

We rented a trailer, on our way to return the unit the hitch came loose and almost caused a major accident on a busy highway. The way the hitch locked on was faulty and caused damage to our vehicle as well as to the wire harness on the trailer. The company we rented from gave my husband an 800 number to call and was put on hold for over 15 minutes and still never got through.

Shawn K. en

Grado:

Overall the truck was ok when picked up. The back had some sand in it but not too bad. We did shop vac it out before loading furniture. There was some lunch trash left in the cab.

Phil S. en

Grado:

El cliente no dejó un comentario.

Britni S. en

Grado:

do not do the 24/hr service it is a pain, and the lady can not help you and will not call you back. customer service is your best bet if you make this mistake

Laura W. en

Grado:

They met me there on a Friday night after 5 PM. They saved the day by having a new truck on hand so I was ready on Saturday morning for my movers. When they didn't know how to do the paperwork so I wouldn't be charged more money for the second truck, they picked up the phone and found out. This location knows what customer service is all about!

Annette H. en

Grado:

It was supper easy to rent and move our couch home!