See above. Has nothing to do with these 2 locations...has to do with uhauls ability to take care of issues when something happens...
Ed L.
Customer Reviews for Logandale Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Such friendly people to work with
jerilynne M.Todd was a great help. Was ready and clean.
Tammy C.The person working was doing his best but was not trained on renting out the uhaul. It took 1 1/2 hours to pick it up. Many phone calls to u haul and he kept his cool but you can tell he was as flustered as we were.
Kathi M.N/C
Ismael S.Job well done
Bradly T.N/a
mike D.Dave, the manager (Logandale, NV) is great. Very accommodating.
darrell B.Have trailers in Las Vegas and not an hour away. With well over 50 locations in the valley that is unacceptable. And then to not even offer us a discount for having to drive so far away the 1st time I called, then only offering a measly 50 off. Definitely wished there had been alternatives for us because we would have went with them. The pick up and drop off location personal were very nice. The outside of the trailer was not clean at all and mud all over it. The inside had a gasoline smell to it.
dave M.I had a blowout on the hiway. The person that fixed the tire noticed a small broken metal strut dragging the tire that almost certainly caused the blowout. That should have been discovered in a pre-rental inspection.
Scott M.The owners were always available and so delightful to talk to.
VANESSA M. | Overall ExperienceNo hassle quick drop off.
George B.The manager at Logandale was very helpful and easy to work with.
Michelle L.The only issue I have is with U-Haul corporate or Customer Service. Despite numerous U-Haul locations here in Mesquite, like one directly across from the Eureka Casino which is 3 miles from my home, I was required to drive 34 miles (68 miles round trip) to Loganville to drop off the trailer, because the 2 U-haul locations here in Mesquite were closed. With today's gas prices of roughly $4.50 per gallon, I was easily forced to pay an extra $20 to $30 in gas just to return the trailer. Not cool at all!!!
Carlos G.we could not find a box to return the key. but we did call the Uhaul and the girls helped us over the phone. We where at his U-haul place after hours.
Tammy C.Dave was very helpful with truck rental tasks and personal recommendations that made the move even easier. He got the paperwork filled out in just moments and made no typos or mistakes. He kindly explained the information requests required by U-Haul policy as we reviewed them together. I would definitely recommend Dave and this U-Haul location to anyone who would request my opinion. Thanks again for a great and easy moving experience. I could NOT have done it without you!
michael L.Very good to work with, very courteous
James H.We were traveling and had to rent a auto mover to tow a car. I called the location to see if the auto mover had the tiedown straps and they said yes. I asked if we needed to get anything else they said no. However when we got there they did not have the ball and hitch for us to purchase or rent. We then drove half an hour round-trip to go and purchase one at Napa. Of all the U-Haul‘s we've been to they always had them available. I would think it would be an advantage to that store to at least stock one or two ball hitches if you're going to rent trailers.
BONNIE S.Dave was friendly and had our equipment ready on time.
GREG W.After my belongings were place in our until we have heavy rain and mold began to grow inside the unit after speaking with the manager I was simply givin 2 months of my unit covered and a bottle of diluted bleach to fix it my self I will never use this facility again
CORBIN E. | Overall ExperienceBut not the lady I talked to in Ontario California. I received nothing that I asked for she lied to me and I asked her twice about everything. I wish I could remember her name . Don't trust her.
WESLEY P.Far from home and on a gravel road. The agent was great though.
Wesley D.I really appreciated been able to store my Belongings it was a pleasure doing business is in my way again with Dave
MARYLOU S. | Overall ExperienceNot easy to find location. Site needs signs from main road.Should have been a full tank of gas,was only half full.
RONALD B.The location was great. The service was great. The process sucked and was complete with issues. Will be looking into other carriers for the next move in 12 months.
Jonathan C.Individual was friendly and helpful.
Edwardo M.Excellent service, easy pick up and return. ¡Gracias!
SHELAYNE S.Very clean and flexible. Smaller storage facility so not so much coming and going by customers. Temperature is good for outside rv storage.
JUDY L. | Overall ExperienceIt was excellent they were closed I called the Man He opened up for us came out and took the trailer for us it was a great experience he did a great job I recommend it to anyone. Job well done
WESLEY P.Not the logandale locations fault but my overall experience was negative. 3 times i had my reservation cancelled and the people who called me "made it right" by offering a 50 dollar credit and telling me to drive an hour out of my way for another trailer.
Edivaldo H.Very difficult to find even with Google Maps
J A.The Trailer itself did not back up at all. We had a really hard time I got stuck could only pull through's. Very disturbing in the mountains.
kristi H.I reserved a truck for pick up in Mesquite Nevada when I showed up at the location the truck was not available and they told me I had to go to Logandale to get the truck this cost me almost $300 in lost wages for my moving helpers and extra gas money and payments to have someone take me to Logandale very inconvenient I will be filing a claim with customer service to reimburse me for the $300 expense
Morgan S.I would not recommend this location to a friend due to its remote location.
TIMOTHY E.The location is in someone's back yard. Dirt and gravel road into the facility. The manager didn't really seem interested in doing anymore than the bare minimum at check in.
MICHAEL L.This establishment even though remote delivered as promised??The Prescott, Arizonastore on Hwy 69 This establishment though small & remote delivered exactly what I ordered! That was not the case 3 weeks ago when the Prescott, Arizona store rerouted My 6X12 trailer to Rimrock, Arizona, 50 miles further north! It cost Me another month's rent, ($750) the moving company ended up taking the entire load to Las Vegas to store, then brought it to Mesquite. Total loss,($1800) I am suing that location for breach of contract. I did have a confirmation # also. They ever offered to reimburse Me the original charge on the trailer! Just muttered a pathetic (Sorry). I would recommend the Jensen location highly!
John D.Very accommodating and friendly
Jared C.Dave was polite and had everything ready per our conversation on the phone for the reservation of the truck. He gave very understandable instructions on how to get to the location of the storage business.
loretta T.Running light and turn signal on one side of the dolly did not function but overall it was a pleasant experience
Dustin L.More variety of equipment.
Jason K.The service was outstanding! I will continue doing business at location.
bill M.Made reservation ahead of time but 2 days before they told me to drive 1hour to pick it up. 1 hour to pick up and drive back very inconvenient.
Noe B.David did everything possible to make it easy for me.
JEFFERY S.Customer service was excellent
Reese M.The truck can be taller could not get my freezer in the truck because it was not tell at all other then that everything went nice.
MELINDA H.Excellent service
Joe O.No one was there, gate was difficult to open to get to the office. Just had to drop the trailer and leave. Arrived there at 3:50 PM
Bobb S.The truck didn't have cruise control. It would have been a nice feature for my trip.
mike B.helpful and knowledgeable
RON B.It took us 2 hours to find the location. The office closed early, but allowed us to drop off the truck and leave it. I had to ask several people for directions. Die to gps, it took is to nack of peoperty,, than had to drive a 26ft truck with trailer down unpaved roads, with no turn around spots.
jackie K.I have told people that were moving about your storage a few times. It was very nice to be able to get to our storage anytime we needed to. If we need to store something again we will definitely call
STEPHEN MARGIE S. | Overall ExperienceThe owner David was friendly, courteous, responsive and respectful. The prices of his storage units were the best we found. Highly recommended!
CHARLOTTE & PATRICK M. | Overall ExperienceThey did not have the 10x10 available. They did have larger units that werent listed. The person assisting me was very helpful.
VANESSA M. | ReservaciónDave is great he meet with me when I was down to my last minutes of my move it went very smooth I am extremely satisfied All my best
JOE R. | ReservaciónSays available units but doesn't have any
Jacob H. | ReservaciónGreat service, very accommodating when we needed another unit at short notice. Not a Uhaul storage facility but still worked with me and my moving times. Good variety of sizes and equipment. ¡Gracias!
Privacy R. | First ImpressionsWe`ve used this facility before and as always it is clean, lit and easy to access.
Privacy R. | First ImpressionsVery friendly and helpful owner/operator
Privacy R. | First Impressions