Customer Reviews for Lofty Homes
(U-Haul Neighborhood Dealer)

20 reviews

1520 Shaver St   Pasadena, TX 77502

(832) 981-7490

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(832) 981-7490

1520 Shaver St
Pasadena, TX 77502

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

I reserved the motorcycle trailer with the wheel chock cut out in the front of the trailer, this is the second time uhaul has set up a non motorcycle trailer. While yes, the trailer works, the motorcycle trailer is easier to work with when strapping down my bike.

Dale Gordon 
Rating:
3.0

Didn’t even use the trailer vehicle didn’t fit on it

Ruben Tibbs 
Rating:
4.0

Customer did not leave a comment.

juan dominguez 
Rating:
3.0

Customer did not leave a comment.

Sergio Quiroz 
Rating:
5.0

Customer did not leave a comment.

Charles Mason 
Rating:
1.0

Have the facility open at the assigned pick-up time. I waited over 30 minutes for someone to arrive and open for pick-up. This was not a delay I was prepared for. The person that showed up was not at all familiar with trailers or the rental process. I completed the hook-up process by myself. This was very unprofessional in my opinion.

CHARLES DESPORTE 
Rating:
4.0

The U-Haul attendant was not there when we arrived even though our reservation was for 4:45 p.m. another lady helped us out and did the best she could though the trailer that was rented to us was damaged we may do and do have pictures to show the damage prior to us using it other than that everything went well.

Amber Crake 
Rating:
5.0

Customer did not leave a comment.

Kone Kaniga 
Rating:
1.0

The operator was a distracted third-party… Uninterested, unprofessional, and a poor representative of your company.

MDSS HOLDINGS LL JAMES SMITH 
Rating:
3.0

Customer did not leave a comment.

Brendan Luksik 
Rating:
3.0

NA

Enirque Villegas 
Rating:
4.0

Customer did not leave a comment.

Jay Swanson 
Rating:
5.0

Customer did not leave a comment.

Gabriel Martinez 
Rating:
5.0

Customer did not leave a comment.

ROSALINDA GRANADO 
Rating:
5.0

It was easy to reserve and it was ready for the time that I had requested. This was a very nice experience. I would definitely refer a family member or a friend.

Florentino Rosas 
Rating:
5.0

Customer did not leave a comment.

OMAR GARCIA 
Rating:
5.0

They helped me with mounting the car dolly on my truck and explained safety procedures

JUAN GARCIA 
Rating:
3.0

There was no truck available where I initially reserved it.

NATASHA TERRY 
Rating:
5.0

Customer did not leave a comment.

JOSE GUSTAVO MORAN 
Rating:
5.0

Rosie is the nicest uhaul. Personnel I have ever met.

jose Moran 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top