Customer Reviews for Lodi Garage LLC
(U-Haul Neighborhood Dealer)

17 comentarios

4915 M-66 SE   Kalkaska, MI 49646

(231) 564-6192

Horario

  • Mon–Fri
    9:30 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado

Servicios en esta ubicación:

Contáctanos

(231) 564-6192

4915 M-66 SE
Kalkaska, MI 49646

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9:30 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

Wouldn't answer their phone or return phone calls for drop off

Tyler R. 
Clasificación:
1.0

Truck was dirty inside when I picked it up. I'm being charged a cleaning fee, and for fuel I didn't use. The rental location didn't report return of the equipment and now claim the rented truck was in an accident.

anthony D. 
Clasificación:
2.0

Had a great degree of difficulty in getting a confirmation that my truck was ready, and that includes the customer service line. This was a very poorly executed rental on the part of UHaul. The last two time sI have rented I have had problems. Last time my reserved truck was rented out even though I arrived on time to pick it up. This time I showed up not sure if my truck would be there despite numerous calls to confirm, and when I go there it was filthy and stank of smoke in the cab. Very unhappy.

Tom T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ray S. 
Clasificación:
3.0

El cliente no dejó un comentario.

richard H. 
Clasificación:
3.0

They didn't have us go over truck before leaving. Engine light was on.

Darrel E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tom B. 
Clasificación:
5.0

Helped get hook up right

Michael M. 
Clasificación:
5.0

It made the move so much easier

Charles F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brad S. 
Clasificación:
5.0

Very friendly and helpful!

Russ D. 
Clasificación:
3.0

El cliente no dejó un comentario.

David R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRADLEY V. 
Clasificación:
5.0

GREAT SERVICE

Gerard K. 
Clasificación:
4.0

This location was absolutely fine. It is a garage but the gentleman checking us in was knowledgeable and as quick as the software would allow. The thing that made me not want to use U-Haul again was after I dropped the truck off I got a text to check in with location on phone and take a picture! This was never mentioned anywhere, website or at the location. If you didn't do this U-Haul would charge $20!! I tried to call U-Haul but the wait time at 9:30pm was 45 min!!! So I drove back to the location to geotag the return but no internet!! Now, when I tried to return the vehicle it gave me the option for trouble connecting. I clicked that and got notification that a representative will call me soon. No call. Super stressed at this point. The next night got an email receipt and at least no $20 charge and still waiting for call back more that 24 hours later. All I can say is that they should be happy there was no Penske site closer. I will avoid U-Haul in the future…

Brian E. 
Clasificación:
1.0

We dropped it off in St. Ignace at George's not Kalkaska. And it was easy to find and easy to drop off. And I would recommend this location.

Patrick C. 
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