They didn't have us go over truck before leaving. Engine light was on.Darrel E.
Customer Reviews for Lodi Garage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Dan H.
El cliente no dejó un comentario.Tom B.
Helped get hook up rightMichael M.
It made the move so much easierCharles F.
El cliente no dejó un comentario.Brad S.
Very friendly and helpful!Russ D.
El cliente no dejó un comentario.David R.
El cliente no dejó un comentario.BRADLEY V.
GREAT SERVICEGerard K.
This location was absolutely fine. It is a garage but the gentleman checking us in was knowledgeable and as quick as the software would allow. The thing that made me not want to use U-Haul again was after I dropped the truck off I got a text to check in with location on phone and take a picture! This was never mentioned anywhere, website or at the location. If you didn't do this U-Haul would charge $20!! I tried to call U-Haul but the wait time at 9:30pm was 45 min!!! So I drove back to the location to geotag the return but no internet!! Now, when I tried to return the vehicle it gave me the option for trouble connecting. I clicked that and got notification that a representative will call me soon. No call. Super stressed at this point. The next night got an email receipt and at least no $20 charge and still waiting for call back more that 24 hours later. All I can say is that they should be happy there was no Penske site closer. I will avoid U-Haul in the futureâ€¦Brian E.
We dropped it off in St. Ignace at George's not Kalkaska. And it was easy to find and easy to drop off. And I would recommend this location.Patrick C.