Comentarios del cliente para Lock&Leave Stg San Bernardino

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Lock&Leave Stg San Bernardino

Grado total:

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Lorraine Z. en

Grado:

Customer service was great. Answered all my questions.

Myjenta J. en

Grado:

The people there did not do walk around of truck had the paper pre filled out.....also told me they set me up with rental truck and storage with first month free and when I made it up the hill had no storage at all and had to scramble to find other means of storage they presented wrong information

William V. en

Grado:

El cliente no dejó un comentario.

Toya T. en

Grado:

Offer a dolly

Juan M. en

Grado:

El cliente no dejó un comentario.

Julian B. en

Grado:

El cliente no dejó un comentario.

Shane G. en

Grado:

El cliente no dejó un comentario.

TONYA O. en

Grado:

The drop off location would not reverse the charge.

Ora N. en

Grado:

El cliente no dejó un comentario.

NICHOLAS T. en

Grado:

Did not do an expection with me. The trailer was dirty and got my items dirty. Just gave me the vehicle and walked away. I asked where the keys where and they said inside while back was turned and walking away into office. Opportunities for better customer service. The lady that helped me in the very beginning was nice but the gentlemen needs improvement.

John S. en

Grado:

I chose this place because it was open until 5 on Sunday. Nope, I was there at 2:30 and there was no one around. Plus, if you follow someone into the storage area to drop off the truck, you're not getting out of the gate (unless you have a code for that particular storage area). I do not recommend this place as a drop-off or pick up.

JEANETTE M. en

Grado:

Every thing went great. Staff were very friendly and caring.

Jason F. en

Grado:

Leah was awesome!!! If it was just her, I would give 5 stars and without a doubt recommend the location. The problem is that the gentleman that was in the office with her when I returned the truck, I didn't catch his name, was unethical and tried to rip me off, per se. I had rented the truck in the morning, drove to work, found out I did not need the truck, and then returned the truck. This trip was a total of 7.5 miles. When I picked-up the truck there was 3/4 of a tank of gas, but the gentleman tried to tell Leah that there was only 1/2 a tank. Leah looked at the mileage and knew better. Again, Leah awesome; the other gentleman not so.

CRAIG J. en

Grado:

El cliente no dejó un comentario.

Lori K. en

Grado:

Uhaul cancelled my truck at 7am and by 10am this location had me ready.Kayla was friendly and fast.The truck it self was extreamly dirty.I. opened driver's door and it looked like someone puked inside.The truck had sunf!flower seeds spit every where.