Comentarios del cliente para Lock Etc Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Lock Etc Storage

Grado total:

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Chuck R. en

Grado:

El cliente no dejó un comentario.

David S. en

Grado:

Your online service and support is not very good. I got an email 48 hours before pickup saying to pick truck up in Richmond, more than 65 miles from requested location. Your “scheduling” office was responsible and not open til 25 hours before requested pickup. When I called support telephone, not much help was given (Coby, Rihanna) and it was frustrating. Calling scheduling next morning resolved issue. Similar with drop off: I had a requested location where my car was parked. I told office where I picked up and they said “fine” but still got emails from U-Haul instructing me to drop off at other location. I ignored emails but still problematic.

Frank E. en

Grado:

El cliente no dejó un comentario.

Joshua N. en

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El cliente no dejó un comentario.

Kim C. en

Grado:

Easy drop off on a Sunday.

PATRICIA V. en

Grado:

Tracy was very professional and helpful in making my experience great!

Michael O. en

Grado:

They were great. i don't know why the NJ location told me if i dropped off the rental in dover, de instead of this one i'd receive a $50 discount. the dover, de location is 1 hour away, round trip 2 hours, when this location was 10 mins away. what's with uhaul with there pickup and drop off determinations?!! certainly not customer friendly.

DOLORES B. en

Grado:

El cliente no dejó un comentario.

Christopher M. en

Grado:

Very polite and intelligent staff and convenient location

Lee Ann S. en

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El cliente no dejó un comentario.

robert s. en

Grado:

staff was friendly and helpful. quick in and out service.

robert s. en

Grado:

Excellent staff

Paul S. en

Grado:

Katie was friendly and checked out the vehicle quickly, and everything was good.

nelida v. en

Grado:

We dropped of the truck on the same day. The place was closed and no other location would accept the truck so we had to drive around looking for other locations which added mileage and time.

Linda K. en

Grado:

Nothing, Tracy was wonderful!!

Patricia C. en

Grado:

Oil said zero usable life.

Carmen R. en

Grado:

Great service and ease of renting.

Steve M. en

Grado:

El cliente no dejó un comentario.

David W. A. en

Grado:

El cliente no dejó un comentario.

Toni O. en

Grado:

NOT A THING THEY WERE ALL GREAT

STEVEN D. en

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El cliente no dejó un comentario.

PATRICK B. en

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El cliente no dejó un comentario.

Thomas S. en

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Large facility. Plenty of room to maneuver large truck and trailer

Shanon V. en

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El cliente no dejó un comentario.

william m. en

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El cliente no dejó un comentario.

WALTER G. en

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El cliente no dejó un comentario.

Carmen R. en

Grado:

El cliente no dejó un comentario.

Thomas P. en

Grado:

El cliente no dejó un comentario.

robert s. en

Grado:

It's very convienient having a UHaul center right at the self storage facility. Again, this was my second trip here and Jen was very helpful both times. Easy, night time after hours, key drop.

william m. en

Grado:

El cliente no dejó un comentario.