The staff there decided to take the day off. There was a note on the front door informing everyone so. I can't comment on the helpfulness or anything else about them. I had to use the app and a drop-off box for the key. That was a miserable experience. Took me half an hour and two phones to get it done. I would not choose them as a location. I would go somewhere else even if it cost more in gas.
Comentarios de los clientes para Local Lockit Self Storage
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Testimonios de clientes recientes de Local Lockit Self Storage
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I had no problem dropping off the truck. This location was helpful but the overall rental process has been very difficult and frustrating.
I would like to have picked it up in Morro Bay where I originally made the reservation. Having customers drive an additional 25 miles to pick up, adds to the time available to move and adds to the mileage cost put on the truck. Grover staff was friendly.
So far my experience whit uhaul in general has been so awful that I would not recommend this service in general, ever. I would do the opposite.
truck was not cleaned inside cab. was not wiped down at all. gas tank was not full as indicated on check out form. 9 gallons short. A/C in truck quit working half way thru trip.
Very professional and knowledgeable employee
Nothing
We had an excellent customer service experience!
Very friendly and professional
arriba