Customer Reviews for LNB Enterprises
(U-Haul Neighborhood Dealer)

1,157 comentarios

2520 Rte 31   Macedon, NY 14502
(N Of Smith Rd)

(315) 597-5273

Horario

  • Mon–Fri
    8 a. m. - 8 p. m.
  • Sábado
    8 a. m. - 4 p. m.
  • Domingo
    9 a. m. - 6 p. m.

Servicios en esta ubicación:

Contáctanos

(315) 597-5273

2520 Rte 31
Macedon, NY 14502
(N Of Smith Rd)

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 8 p. m.
  • Sábado
    8 a. m. - 4 p. m.
  • Domingo
    9 a. m. - 6 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Dawn V. 
Clasificación:
5.0

The gentleman was fantastic, I would go back to that location just for him. He helped hook up and explain how to attach the car properly to the trailer and made sure everything was in order before we left.

Jessica K. 
Clasificación:
5.0

Great experience as usual. Super staff. No problems.

IAINANDERSON G. 
Clasificación:
5.0

Nothing - it worked out perfectly.

marc B. 
Clasificación:
2.0

Please make sure to maintain the the truck for the safety of your customers! Yo

Mogus A. 
Clasificación:
5.0

Very pleasant experience. Equipment was of xcellent quality and cleanliness.

Jack P. 
Clasificación:
5.0

LNB was fantastic, the trailer ready and clean at the agreed upon time and even connected/disconnected for us. Tires on the trailers were in good condition and the trailer towed excellent behind my truck

Genny K. 
Clasificación:
5.0

No complaints. Easy, fast, friendly service.

Wayne M. 
Clasificación:
5.0

El cliente no dejó un comentario.

tom C. 
Clasificación:
5.0

Both the pick-up and drop-off went flawlessly. The personnel at both locations were outstanding. The notifications I received through my phone were extremely helpful. Nicely done!!

Kevin O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
5.0

The customer service was excellent! Thank you, Crystal England

Crystal E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie B. 
Clasificación:
5.0

Your online check in process was HORRIBLE. It took me a entire hour to get it to work. It was very slow.

Adam T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven K. 
Clasificación:
5.0

Thank you very much it is nice to have friendly service.

Richard W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pauline K. 
Clasificación:
5.0

Easy, quick, and very friendly. No problems. Great place to rent what you need to move!

Jeffrey H. 
Clasificación:
5.0

Jim was very helpful and prompt. Warm and friendly gentleman.

Harry V. 
Clasificación:
5.0

Servicio al cliente de excelencia. The check in was easy and quick.

Christopher C. 
Clasificación:
5.0

The owner is very friendly and very helpful. He was a delight to work with.

Jonna F. 
Clasificación:
4.0

The web site is hard to use. It added equipment I did not need. I needed a appliance cart and was also charged for a regular hand truck and moving pads. I did use the appliance dolly. That was the only equipment I needed. I was charged for equipment I did not need and didn't receive. I documented that when I picked up the truck.

Jeff M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jim H. 
Clasificación:
5.0

Friendly interaction with owner

Christopher R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara M. 
Clasificación:
5.0

El cliente no dejó un comentario.

April S. 
Clasificación:
5.0

Jim was awesome! Great communication, very helpful and thorough.

Alyssa T. 
Clasificación:
4.0

The gentleman that helped up pickup our rental was very nice. We noticed however when we got to our initial destination to load the truck, that the front driver side tire is partially bald and should be replaced asap. If anyone using the truck needs to stop suddenly, or is in a rain storm, that tire will impede their driving.

Carol Z. 
Clasificación:
5.0

Again, dropped off after hours with no problem.

Daniel B. 
Clasificación:
4.0

quick and friendly, let us return it day earlier. very professional.

Melissa H. 
Clasificación:
5.0

Miss paper contracts.

Scott W. 
Clasificación:
2.0

Returning the u haul was a pain as no one was on site and the afterhours part didn't work as it wasn't afterhours. Jim showed up after being called by u haul. at that point he was helpful.

Kenneth B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve D. 
Clasificación:
4.0

Please stop sending text messages with links to click in them. Not everyone has a smartphone and has internet access on their phone.

Keane S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rustin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dana B. 
Clasificación:
5.0

Great people. Easy transaction. I'll only rent from lnb.

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emanuel R. 
Clasificación:
3.0

Nothing...person running the location was very friendly and was enjoyable to talk with while he was getting me setup for my trailer!

ROBERTJAMES S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer W. 
Clasificación:
5.0

Have more open trailers available for rental.

dennis P. 
Clasificación:
4.0

El cliente no dejó un comentario.

adam D. 
Clasificación:
5.0

Jim is a great representative for the company. Friendly and helpful.

PHILIP L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noreen D. 
Clasificación:
5.0

Very easy to work with these kind owners. A true value to the community!

ANTHONYDAVID GOU C. 
Clasificación:
1.0

The front cab reeked of stale cigarettes & the gas level was at or under an 1/8 of a tank when I picked it up. The low fuel level alarm was on when before I drove it out of the driveway

Eric R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward M. 
Clasificación:
5.0

Staff were extremely helpful and courteous. Went the extra step to make sure my mirrors were adjusted and I was comfortable driving it.

Laura S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane F. 
Clasificación:
5.0

owner was a very nice man

Juan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brett P. 
Clasificación:
5.0

El cliente no dejó un comentario.

corey B. 
Clasificación:
5.0

Jim is a great guy

mike B. 
Clasificación:
4.0

my car went out twice I have a photo and everything of the transport where my assembled car came

Nora M. 
Clasificación:
2.0

Excellent service, knowledgeable, easy transaction, LNB highly recommended!

Mathias B. 
Clasificación:
5.0

Love renting from this site. Great owner.

mike R. 
Clasificación:
5.0

Very pleasant. Would recommend to friends and family

Lynda K. 
Clasificación:
5.0

Thank you so much for this great service- we could not have moved in the rain today without a U Haul!!

Michele E. 
Clasificación:
5.0

Jim was very well organized and super helpful for the trailer pickup and trailer return. I would definitely go back and use that facility. Overall experience was very convenient. More selection of trailers would be nice though.

dennis P. 
Clasificación:
5.0

Well run facility, great customer service

Paul W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Summer M. 
Clasificación:
5.0

Used this location 3x I will always go back to this owner and his wife to move! Always a great experience

Maria P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian N. 
Clasificación:
5.0

It's a rather plain location, but the manager was personable and efficient, the equipment was clean, and the rental process was simple and efficient. I was thoroughly satisfied.

Jack P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt T. 
Clasificación:
5.0

Excellent rental experience. The property owner Jim is top notch. I can't say enough about his customer service and my overall satisfaction. The trailer I rented worked perfectly and I will definitely rent from Jim in the future. A + experience.

Ray C. 
Clasificación:
5.0

El cliente no dejó un comentario.

david B. 
Clasificación:
5.0

Jim was very polite and a huge help. Thank you for the business and I will be coming here for future moves.

Brice H. 
Clasificación:
5.0

The owner was very smart about the equipment and was concerned that we had the correct equipment for the job!

Richard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua S. 
Clasificación:
5.0

Jim was great…no improvements needed

Denise P. 
Clasificación:
5.0

We have purchased our forever home this past year and we have had to use Uhaul a few times. Twice with LNB Enterprise and once with Victor location. And we LOVE the service and staff at LNB. I will NEVER use Victor again and have told friends and family not to also. I will go out of my way just to use LBN from now on. Thank you for your services.

Bonny N. 
Clasificación:
5.0

Very friendly man, easy to get to and work with.

Rene M. 
Clasificación:
5.0

Only issue was that I had difficulty finding the drop box for keys. Should be a sign for the key box location

Donald W. 
Clasificación:
3.0

The owner is very friendly. The check-in process was lengthy due to poor internet connection / uhaul website issues. The condition of the inside of the cargo area was absolutely unacceptable, but it was the only 26' truck available. The entire space was lined with dirt, and the ramp had about a 1/2” of dirt on the entire thing, as if someone was hauling livestock in the truck. We had to clean the cargo area before loading it. The owner said he wouldn't charge for the dolly or blankets, but I see I got charged anyhow. I returned the truck in much BETTER condition than I received it in.

Jeffrey N. 
Clasificación:
5.0

Very friendly

David A. 
Clasificación:
5.0

The app for self service wasn't that great kept telling me I timed out when I was logging in but everything else was great.

Amy A. 
Clasificación:
5.0

Great rental experience. Owner is terrific.

IAINANDERSON G. 
Clasificación:
5.0

Jim is so friendly and helpful!!

Amanda W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexys P. 
Clasificación:
5.0

Well maintained and easy to drive

Lynne W. 
Clasificación:
5.0

Jim was right there to help hook up trailer and was extremely pleasent to deal with. Would highly recommend U-Haul in Palmyra NY excellent people excellent service.

Joe M. 
Clasificación:
5.0

Jim was great to work with at the Macedon NY pick up location. The trailer we rented was definitely an older model but it performed very well. Would highly recommend U-Haul based on the experience we had.

KIM W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitchell F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura D. 
Clasificación:
5.0

El cliente no dejó un comentario.

George A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARRIE E. 
Clasificación:
5.0

Very helpful and responsive proprietor

Cara F. 
Clasificación:
5.0

Nothing absolutely nothing. You are wonderful people. Thank you so much for everything.

Irene W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

Jim was a great guy to deal with. My ride wasn't there yet when I dropped the truck off and he said don't worry and we just sat in his truck and talked until my ride showed up!!! ✌❤️

James A. 
Clasificación:
5.0

El cliente no dejó un comentario.

George A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Deborah F. 
Clasificación:
5.0

Ninguno

JEFFREYWILLIAM C. 
Clasificación:
5.0

The folks who operate the Uhaul in Macedon, New York are extremely thoughtful and very reliable. I have never experienced any customer service with as much genuine concern for the customer. Highly recommend!!

FREDERICKWILLIAM V. 
Clasificación:
5.0

Very easy to work with this business location. When I need to rent again, I will check with this location again!

ROYDAVID P. 
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