Exemplary service, Friendly fuel, and Moral area.
Liza D
Customer Reviews for Liza's Cabins
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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No one on site no response to text or emails did not notify the self return to corporate offices. Not a good experience
LAWTON LI called them multiple times on the way to the location and they did not respond. Also while at the location you will not be able to access the internet due to the wooded mountains.
aleksandr bShe greeted me in pj's, had to get dressed before I could get the trailer. She had no WiFi and poor phone reception so her connection kept dropping, took over 39 minutes to complete transaction so I could get trailer and leave.
Bobbie HKind, caring, service and will always use this U-haul location for future moves and recommend to all
Shania MThe online return would not work. There was no one there to help me and I'm still not sure my truck and tow dolly have been checked in. The place just had trucks trailers and Dolly's parked haphazardly everywhere
Aaron PThe address that gps takes you to is a good 20 miles out from the actual location. And you still charged me for extra milage. When you are the ones that gave me the address. Won't be using U-Haul in the future
David BThe GPS location was incorrect for this location and it took over an hour to get it resolved so I could actually take the truck. Somehow in the process of dealing with multiple different folks, insurance was added to my rental and I was billed over $100 extra and I'm still trying to get that resolved. Ultimately this is not the locations fault. I never actually interacted with an employee of the location.
DAVID HHalfway through the trip the equipment showed a malfunction light on the dashboard and the cruise control stopped working. When we went to drop off the equipment during business hours there was no one there to check in the equipment an take our complaint.
Louie BLiza has Always been helpful whether I'm returning a cross country moving truck or has a truck I need for the day. Highly recommend Liza's
Janet RClose the location and not try and scam the renter
Robert CThe sign from the road was sagging and I couldn't read it when driving by it. The people were nice but there should be a sign to proceed to the cabin area for checking in.
Michael PTruck was clean and the service was friendly. The truck was in great shape as well.
Liza DGive Liza a better way to do her job. It was raining and she had a hard time getting info into her phone to complete the transaction
Ronald MThe equipment was clean and well maintained. And although I didn't make a reservation, the walk in process as well as the contract for the sale went smoothly.
Liza DI'm a repeat customer to Liza. Again, she is simply amazing to deal with. She is eager to please.
BRENEAN ELiza is an inviting and friendly host. She treats me like age old friends. Wonderful experience here.
BRENEAN EThere was no office so unable to contact anyone except by phone. I just dropped off the keys in the box assuming that was what I was supposed to do. There were two beautiful dogs there with 3 puppies, but they were so malnourished. That should be addressed.
Beverly M