Customer Reviews for Little Ponderosa
(U-Haul Neighborhood Dealer)

273 reviews

3318 Hwy 71 N   Alma, AR 72921
(N Of I-40)

(479) 632-1085

Office Hours

  • Mon-Wed: 8:30 am–3 pm
  • Thur-Fri: 8:30 am–5 pm
  • Sat: 8:30 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(479) 632-1085

3318 Hwy 71 N
Alma, AR 72921
(N Of I-40)

Services at this Location:

Office Hours

  • Mon-Wed: 8:30 am–3 pm
  • Thur-Fri: 8:30 am–5 pm
  • Sat: 8:30 am–3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Zelda L 
Rating:
5.0

Didn't have any problems picking up or dropping off at this location would absolutely use this place again if needed.

John N 
Rating:
5.0

Fantastic, friendly service

Steve M 
Rating:
5.0

Customer did not leave a comment.

Erik C 
Rating:
5.0

Customer did not leave a comment.

ryan m 
Rating:
5.0

Customer did not leave a comment.

jenna c 
Rating:
5.0

Customer did not leave a comment.

rene m 
Rating:
5.0

Customer did not leave a comment.

Raymond B 
Rating:
5.0

Location for truck and auto transport were great, the people that talk on phone about reservation are lost beyond words

Andrew E 
Rating:
5.0

Customer did not leave a comment.

Michael H 
Rating:
5.0

They weed ammans

Nora O 
Rating:
5.0

Customer did not leave a comment.

Kayla D 
Rating:
3.0

Trailer running lights did not work and truck had a low tire making it unsafe to drive.

Chris L 
Rating:
5.0

Customer did not leave a comment.

Brad H 
Rating:
5.0

A+++++ the guy was awesome

Arthur J 
Rating:
5.0

Great People to work with

michael m 
Rating:
4.0

Nothing, keep up the friendly and curtious service. Thank you and God Bless you.

christian w 
Rating:
5.0

Customer did not leave a comment.

ronny m 
Rating:
5.0

The lady was wonderful. She was compassionate as well. As an older woman. Leaving a broken marriage alone. She was so helpful. Love ❤️ much ❤️

Staci M 
Rating:
5.0

Customer did not leave a comment.

Donna K 
Rating:
5.0

Customer did not leave a comment.

Angela H 
Rating:
5.0

She was so friendly and nice, drop off was super easy.

Elizabeth R 
Rating:
5.0

Went out of the way to check if a truck was going to be available, to a walk in client.

STEVEN S 
Rating:
5.0

Customer did not leave a comment.

Stephen B 
Rating:
5.0

Friendly she was nice to work with I appreciate all her help

Mark B 
Rating:
5.0

They did wonderful job very helpful.will rent from them again

jason W 
Rating:
5.0

Nothing, that I can see, they were really nice. Would recommend to any one .

Jeff W 
Rating:
5.0

Customer did not leave a comment.

Terry S 
Rating:
5.0

Customer did not leave a comment.

Lee H 
Rating:
5.0

Customer did not leave a comment.

Lee H 
Rating:
5.0

Customer did not leave a comment.

Lee H 
Rating:
5.0

Very nice people, very helpful.

Lee H 
Rating:
5.0

Great and Friendly service!!

adam s 
Rating:
4.0

Customer did not leave a comment.

Jose E 
Rating:
5.0

Customer did not leave a comment.

Terry s 
Rating:
5.0

They were very helpful. Went after the 26’ truck we needed.

Juanita T 
Rating:
5.0

Customer did not leave a comment.

holly m 
Rating:
5.0

She was very knowledgeable and friendly. Will definitely rent from her again.

Bettty G 
Rating:
5.0

Customer did not leave a comment.

ryan b 
Rating:
3.0

Customer did not leave a comment.

Anthony H 
Rating:
4.0

Customer did not leave a comment.

Nikki M 
Rating:
5.0

Tracy is great!

Andrea B 
Rating:
5.0

Customer did not leave a comment.

Rebekah M 
Rating:
5.0

Customer did not leave a comment.

Heather G 
Rating:
5.0

Customer did not leave a comment.

Andrew E 
Rating:
4.0

Tracey was very helpful and friendly. She hook trailer and did safety check in the trailer…lights, etc.

Charles B 
Rating:
5.0

Best customer service I have received with UHaul!!

Cynthia W 
Rating:
1.0

Not charge someone for gas when they had it back to the same spot when they picked it up

jacob w 
Rating:
5.0

Customer did not leave a comment.

WILLIAM W 
Rating:
4.0

Customer did not leave a comment.

Matthew R 
Rating:
5.0

Customer did not leave a comment.

Chris K 
Rating:
5.0

Customer did not leave a comment.

Calvin G 
Rating:
5.0

Customer did not leave a comment.

Calvin G 
Rating:
4.0

Thank you Tracy for you help getting checked back in!! Very easy and quick and very friendly!!

STEPHANIE C 
Rating:
5.0

Customer did not leave a comment.

Trecia M 
Rating:
5.0

Customer did not leave a comment.

mike g 
Rating:
5.0

Have the ball size for your trailers hitch on your website.

Randy K 
Rating:
5.0

Nothing

Jerry S 
Rating:
5.0

Everything is good

GUSTAVO Z 
Rating:
5.0

Customer did not leave a comment.

Patrick C 
Rating:
5.0

Customer did not leave a comment.

Larry M 
Rating:
5.0

Customer did not leave a comment.

JENNIFER R 
Rating:
5.0

Extremely helpful lady (owner I believe), who went above and beyond to solve issues that we were having our move. Couldn't have been more friendly.

David D 
Rating:
5.0

The ratchets were pretty rusty and extremely hard to use. Swapping them out sooner would be a good idea.

Nathaniel C 
Rating:
5.0

Absolutely loved the people there. Extremely helpful. Awesome job. Thanks

GARY D 
Rating:
5.0

Very friendly and helpful. Will always recommend this location.

Patrick C 
Rating:
4.0

Customer did not leave a comment.

James D 
Rating:
5.0

Customer did not leave a comment.

KEVIN S 
Rating:
5.0

Thanks for helping me out

AHMAD A 
Rating:
5.0

Friendly and helpful dealer! Simple and overall a great experience.

JANET M 
Rating:
5.0

Very friendly and helpful. Definitely will be my go to dealer in this area.

Patrick C 
Rating:
5.0

Customer did not leave a comment.

Christopher F 
Rating:
4.0

Great customer service. Very friendly and a joy to speak with

Samuel H 
Rating:
5.0

I have to say that the young lady (whose name I didn't catch) that I spoke with (around a half hour till pick up time) was very pleasant and understanding of my concerns/questions. I was worried they would dismiss my husband (who was picking up the truck since it was only my information used to reserve the truck online. She explained everything perfectly and her tone alone made me confident with this company. Thank you ☺

GRANT H 
Rating:
4.0

Customer did not leave a comment.

JENNIFER F 
Rating:
5.0

where to return the key

JAY W 
Rating:
4.0

Was good. Somewhat crowded

GALEN S 
Rating:
3.0

Customer did not leave a comment.

GALEN S 
Rating:
5.0

Love to rent from them it’s always so easy

SHARON M 
Rating:
5.0

Very accommodating. Great people!

Britt J 
Rating:
3.0

Customer did not leave a comment.

Stephanie B 
Rating:
5.0

So easy and convenient

sharon m 
Rating:
5.0

Customer did not leave a comment.

RANDY M 
Rating:
5.0

Customer did not leave a comment.

CHARLES M 
Rating:
5.0

Everything went smooth as it has every time we rented them

sharon m 
Rating:
5.0

Everything went smooth I was in and out and picked up the truck and the return was just as easy

sharon m 
Rating:
5.0

Customer did not leave a comment.

AUBREY T 
Rating:
5.0

When I was stranded and needed help, Trampus and Traci at the U-haul where there when I needed them. They went above and beyond to make sure I had what I needed to get back home, Trampus went out of his way to make sure all my equipment was hooked up properly and safely. I couldn’t have been luckier to meet such nice people and can’t recommend enough this local U-haul.

ash t 
Rating:
5.0

Customer did not leave a comment.

RODERICK H 
Rating:
4.0

Customer did not leave a comment.

wesley L 
Rating:
5.0

Tracey was extremely helpful and pleasant as always! We've used Uhaul at the Little Ponderosa location in Alma 5 times in the past 6 months. Their service is always impeccable. Thank you!

David G 
Rating:
5.0

Customer did not leave a comment.

CHERYL B 
Rating:
4.0

Customer did not leave a comment.

Phillip G 
Rating:
5.0

Give Traci at the Alma site raise, for she surely went the extra mile to ensure my rental was a great experience!

DONALD A 
Rating:
5.0

Customer did not leave a comment.

RONALD S 
Rating:
5.0

Tracy and Trampus were so courteous and helpful. I will definitely use Little Ponderosa again. Thank you!

Mandy B 
Rating:
5.0

Entire experience was GREAT!

melinda m 
Rating:
5.0

Customer did not leave a comment.

Mandy B 
Rating:
5.0

Customer did not leave a comment.

Robert M 
Rating:
5.0

The staff at The Little Ponderosa were very friendly, I wouldn't change a thing. They treated me as if they had known me for years.

Franklin M 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top