Customer Reviews for Ames State Inspection
(U-Haul Neighborhood Dealer)

36 reviews

114 E Main US Hwy 90   Liberty, TX 77575

(936) 334-8530

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(936) 334-8530

114 E Main US Hwy 90
Liberty, TX 77575

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12:30 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The u-haul representative was very helpful and polite and was a joy working with that person.

Robert Ives 
Rating:
5.0

Very good and friendly staff

AJAY PATEL 
Rating:
5.0

Customer did not leave a comment.

Patience Jenkins 
Rating:
5.0

Nothing to report. The service was excellent!!

Joseph Hebert 
Rating:
3.0

The location did not have appliance dolly or furniture roller dolly and we were not notified in advance and was not advised until we arrived at the location at 8 am the day of the reservation. This was a huge inconvenience for us and it'd been nice to know in advance.

Carlos Huey 
Rating:
1.0

Disappointed. I felt like I was going to get robed

Sanil Patel 
Rating:
5.0

Great customer service. Friendly staff.

Erica Swain 
Rating:
5.0

Very businesslike and very respectful

Georgia Loften 
Rating:
5.0

Customer did not leave a comment.

Annette Henscey 
Rating:
5.0

Location was excellent, no concerns or complaints

Genashae Whittington 
Rating:
2.0

They are so rude and don’t what to help you at this location

Derek Cochran 
Rating:
5.0

Customer did not leave a comment.

Golden Williams 
Rating:
5.0

Customer did not leave a comment.

Linda Fregia 
Rating:
5.0

Customer did not leave a comment.

Blaine Rich 
Rating:
5.0

Customer did not leave a comment.

Donna Moore 
Rating:
3.0

Customer did not leave a comment.

Jeffrey Rooks 
Rating:
1.0

This was the worst experience I’ve ever had with uhaul I called the customer service number to notify them of the problem I was having it was cat hair all throughout cab I didn’t have any thing good to say 3233339667

Erwin Lewis 
Rating:
5.0

They are the best place ever! Great service

Kathy Ashurst 
Rating:
3.0

The equipment is stored apart from the check in location. The check in location needs a better sign to guide customers there.

Wade Davis 
Rating:
3.0

Customer did not leave a comment.

James Booth 
Rating:
5.0

Customer did not leave a comment.

carlos breeden 
Rating:
5.0

Very friendly and accommodating staff!

Sophia Ashley 
Rating:
5.0

Customer did not leave a comment.

Shelby McGinnis 
Rating:
5.0

Customer did not leave a comment.

Beatrice Godfrey 
Rating:
5.0

Customer did not leave a comment.

Raymond Sias 
Rating:
5.0

Nothing needs to be improved. I was very satisfied with them. She was very friendly, helpful and smiled. That means a lot. I would definitely rent there again and highly recommend to my friends and family.

Cheryle Ellender 
Rating:
1.0

They were very unprofessional and it took two hours to get my uhaul truck. They did not know what they were doing. The supervisor was cussing constantly and was involved in an accident with one of there uhaul trailers and was causing a big scene and cops had to be called. I do not reccomend this place to anyone. My overall experience was horrible!!!!

Brandy Stephens 
Rating:
5.0

Customer did not leave a comment.

Staci Baldwin 
Rating:
5.0

Very respectful and made sure that I was satisfied as a customer.

Jacqueline childress 
Rating:
2.0

Customer did not leave a comment.

james battick 
Rating:
5.0

Customer did not leave a comment.

Casper Eckols 
Rating:
5.0

Mrs. Cole went above and beyond to accommadate me. She was more than willing to answer all of my questions and to find the best price for what I needed. She greeted me as soon as I arrived with a pleasant personality. I will defititely use this location again.

marvie curry 
Rating:
5.0

Customer did not leave a comment.

Lester Hankamer 
Rating:
5.0

Customer did not leave a comment.

James VanPelt 
Rating:
5.0

Everything was perfect. The truck was clean and ready to go when I arrived. Definitely will be using this location for my future rentals. Thank you!

BARBARA LEE DOMAIN 
Rating:
2.0

You whole process is horrible. Our truck was not at our specified location. We had to travel 30 miles from original location, which made us unable to get all the furniture needed to move since the truck was 2 hours late. You app is horrible. If you look at the picture the gas tank had no gas when we picked it up, I did not see the location to put on your horrible app for the gas. Had to wait for 30 minutes for a verification call. By the way. The website did not work for check in. The app did not work for check out. UHAUL SUCKS. CHARGED ME OVER $100 for gas because of your horrible technology. Oh and waiting 30 minutes for a rep to answer your calls twice.

Amy Stanford 
No reviews have been submitted for this location.

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