El cliente no dejó un comentario.cheyenne M.
Customer Reviews for Linden Mini Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Super quick.SCOTT K.
Have the U Haul sign face the street. Was very difficult to see the sign from the street.Donald J.
Keep doing what you are doing!!SANDRA K.
El cliente no dejó un comentario.LARRY H.
Nothing at this time. Thank you.DAVID E.
Best service ever!Stephen L.
You cannot get any better than this location. Have rented here numerous times. Scott is always a pleasure to deal withMICHAEL C.
We rented at one location, and had to pick up at another. That was a bit confusing, as we went to the original location, only to be sent clear across town, a 30 minute drive. It almost cost us our help to load.Mary H.
The young man took very good care of us and he hustled everywhere he went. The highest level of customer service I've experienced in a very long time!JOSEPH S.
El cliente no dejó un comentario.Randall O.
Dealer needs to stock more supplies. They had no blankets, tarps etcCHARLES S.
Nothing. Everything I needed was addressed promptly and professionally. â€œInternet was intermittentâ€. But got everything taken care of. Will be back again and will recommend to friends.DAVID M.
I was routed to this location becasue they had the cargo trailer I needed. Nice assist, U-Haul Traffic. At the Linden Mini Storage, keep the formula you're using. I works well! I got a kick out of listening to the fellow who read the legal disclaimer stuff to me at the speed of the FedEx spokesman who year's ago speed-talked..."When it absolutely, positively has to get there overnight". Good service, good company, U-HaulHugh M.
El cliente no dejó un comentario.DOUGLAS R.
Scott runs a great U-Haul rental site. Always helpful and efficient! Keep up the great job!Thomas W.
El cliente no dejó un comentario.Lynn H.
Your rep. Scotty was great to work with both on the phone before the rental, during the pickup and on the return. Equipment was a older car hauler but in decent shape. Apparently car haulers were fairly scarce in Showlow, Az at this timeSteven F.
Very good customer service! Efficient. Clean trailer received. No problems.CHARLES W.
El cliente no dejó un comentario.RONALD G.
El cliente no dejó un comentario.David E.
Staff (Scott I believe was his name, young man) was very knowledgeable, very professional, very efficient, very helpful and very thoughtful!!! Van Indicated it needed an oil change. I asked before I left and was told it would be fine and it drove fine. But I was not able to view mileage. GraciasMELISSA P.
El cliente no dejó un comentario.Christine C.
El cliente no dejó un comentario.SHAWN ALAN G.
El cliente no dejó un comentario.MICHAEL M.
Location enclosed by protective fence, was not clear if OK to leave trailer outside of fence after hours. No answer when calling "emergency number". Facility closed at 6 pm local so tried to return at uhaul open til 8 pm local. Would not accept trailer so dropped off trailer in dark outside fenced in area. While personnel were great calling next am it was never clear if this return was OK.Mark W.
The gentleman that assisted me was wonderful and very helpful!IRINA V.
El cliente no dejó un comentario.TERRY J.
Include that truck can be dropped off after hours and the process. Was only talked to about dropping off at location.STEPHANIE G.
Get your figment right, the vehicle I was trying to tow didn't fit on the trailer so your welcome I drove it 3 hours north to another U-Haul for your company and wasted 99 dollars on a rental I couldn't do anything withMatthew K.
El cliente no dejó un comentario.DANNY G.
Attendant went above and beyond normal serviceSCOTT C.
El cliente no dejó un comentario.Thomas W.
El cliente no dejó un comentario.Kimberly R.
Super friendly staff and extremely knowledgeable. We'll be backKenneth W.
Friendly, efficient service. Thank you.david E.
El cliente no dejó un comentario.Sandra D.
El cliente no dejó un comentario.MILTON H.
Nothing, your associate was extremely warm, inviting and helpful. Fantastic customer service.MARY J.
El cliente no dejó un comentario.MARCUS B.
Scott was very pleasant and helpful, very personableDONALD H.
great experience!!JEFFREY W.
The truck was pretty dusty inside, so I just wiped it down with disinfectant wipes. Was wondering if they had cleaned after last use, but it wasn't horrible.RICHARD S.
El cliente no dejó un comentario.STEPHEN H.
El cliente no dejó un comentario.Heather K.
The internet at the location was spotty. They had issues pulling up the reservation. They were able to pull it up after a few min. They did a great job considering the internet circumstances they have.Damon B.
El cliente no dejó un comentario.MICHAEL S.
El cliente no dejó un comentario.FRANK B.
Everything was perfect!James G.
El cliente no dejó un comentario.MICHAEL S.
El cliente no dejó un comentario.THOMAS B.
El cliente no dejó un comentario.Judith B.
My reservation was not at this location! The day before I was to pick up my truck in Heber Arizona I attempted to check in to discover that my reservation had been moved over 40 minutes away to a location that I did not select and was not notified about. This resulted in me having to find alternate transportation to pick up the truck which was extremely inconvenient and frustrating!!!!Fred S.
El cliente no dejó un comentario.Steven H.
El cliente no dejó un comentario.Paula J.
Great Customer service! Will be back.Lisa H.
Drop off at Linden Mini Storage was fast and prompt! I didn't even need to go in the office. The agent came out, unhooked the trailer right where it was, did a quick inspection and sent me on my way. Total drop off time was about 10 minutes. Super fast and efficient. Will use this location again.Jacquelyn B.
El cliente no dejó un comentario.Steve H.
Not a big deal, but the tire being low on air was a concern when it comes to confidence of attention to detail.William G.
El cliente no dejó un comentario.Barry M.
Great experiencedavid M.
El cliente no dejó un comentario.Stacy P.
El cliente no dejó un comentario.Gary A.
El cliente no dejó un comentario.Anna M.
The young man was very polite and helpful. I would definitely recommend their services.DAVID M.
It wasn't this location fault but the people online and at the location in pinetop. Worst experience I have ever had.Deana M.
The truck was not swept prior to rental, there was something sticky in the cupholders, and a paper on the floor of the cab.Jace W.
Scott and Steve were great to deal with !!!!Burt L.
Quick, courteous and painless return of the equipment. Good place to do business.Robert S.
Extremely short variety and items to purchase. But nice and hospitable.William G.
Young kid; knowledge was fine - just following orders. But very clearly looking for any excuse to charge me xtra fees on the back end of my rental drop off.Travis S.
El cliente no dejó un comentario.Kirk M.
Very nice.Don M.
Person who checked in equipment was not concerned about the weather checked tire. Said it wasn't through the side wall and was okay for use. He did thank us for being observant and bringing it to his attention.Robert M.
The young man working at the Linden location (Scott) is very professional, helpful and friendly. This is the second time I have rented a trailer from Scott and both times, the trailer was ready and clean when Scott said it would be. Scott is a strong asset to U-Haul/Linden Mini-Storage and I will rent from Linden in the future even though I live closer to some U-Hauls because of Scott's Professionalism!!Scott H.
El cliente no dejó un comentario.James E.
The staff, particularly the owner is extremely rude and condescending. The equipment is great! But based in my service, I would not recommend this location. I'd rather drive Â½ hour out of my way to go to another location!Jeremy J.
Nothing Linden Mini Storage is great.Harold N.
Scott is fantastic!Harold N.
Have the info that I had entered in the computer at the location. Most everything had to be entered againGary A.
I scheduled a pick up in show low. I had to pick up in linden then drive back to show low at 69 cents a gallon which not either side corrected as promised not to mention the 40 $ credit that was promised was overlooked as well. I an very disappointed.Susan M.
Linden was great. But............I reserved for pick up in Lakeside! At the last minute I had to drive an additional hour to pick up in Linden. Since I reserved for pick up in Lakeside, your organization should have had a trailer there waiting for me.Steve M.
Scott was great. However we reserved our trailer to be picked up in Lakeside AZ and you changed the location even though I read that you guaranteed the equipment would be ready when and where we reserved it.Steve A.
The gentleman who waited on me was excellent.Dennis P.
Scott was very professional and friendly. He assisted me in every step of our transaction including setting up the trailer. I was very impressed with how professionally Scott handled everything and due to his help, I was in and out of the facility very quickly! I will rent from Linden Mini Storage again!!Scott H.
Very helpful, friendly. Had some questions which were answered quite well.Robert H.
I had a little issue with the drop off location being changed after I had dropped off the trailer and left my car at this location. Scott was extremely helpful and patient, Again another person with excellent customer service.Richard W.
El cliente no dejó un comentario.Christine L.
Checking the truck in was quick and efficient. This location is always clean and well maintained. The owners are friendly and helpful. Would always recommend them to others for renting or turning a truck in as well as using their storage facility.William B.
El cliente no dejó un comentario.charles B.
El cliente no dejó un comentario.Diane S.
I was told I would get a discount on the cost per mile charges because I came out to their site for rental. Another UHaul rental site was giving me a 50 mile credit because of the distance I had to drive to rent. This site said they would provide a discount on cost per mile to get my business. Upon my rental return, I was informed they could not do the discount. Our company will not use this site ever again. Not good business to change the rules after the game. Very DISSATISFIED!Ron T.
The lady was awesome. I had a horrible experience at the Pinetop location but Alex (person on the 800 line) connected me with the linden location. She was awesome.DARRELL P.
I told her what happened last time and she apologized and wish she could help me.Dean G.
Was very disappointed that U haul did not offer any discount to me when the air conditioning failed on my journey. I realize that I could have stopped and called roadside service, however I was under a time constraint, making that unfeasible. The result was that I turned the AC completely off and drove through Nevada and Arizona with windows ruled down not being able to hear the radio ,sweating,and because of the resulting fatigue not making it to my destination on time.BOYD B.
El cliente no dejó un comentario.Peter W.
El cliente no dejó un comentario.Milton C.
El cliente no dejó un comentario.STEVE L.