Comentarios del cliente para Linden Ave Shell

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Linden Ave Shell

Grado total:

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Stacy S. en

Grado:

Don’t double book the trucks. Have the trucks ready when people arrive. Have a system actually work so that you can check the equipment as you’re supposed to. HORRIBLE EXPERIENCE BOTH TIMES

Tashay D. en

Grado:

El cliente no dejó un comentario.

Thomas D. en

Grado:

Our past experiences with Uhaul have been great, but today was terrible. We rented the Uhaul from 9am - 12pm and didn’t drive it off the lot until 10. We opted to utilize the self pickup but the screen was stuck on “Awaiting Approval” for about 20 minutes. I tried using the chat feature to inquire about it and never got a response. We had to go into the station to finish up the approval process and had to wait additional time because the same issues were occurring for other customers. The staff of the station confirmed our drop off time of noon because another customer was renting it right after us, but we had already lost an hour of the time that we had allotted for. We said that we would do our best to be back by noon but it wasn’t our fault that it took an hour to get the truck off of the lot. It was just a terrible experience overall.

Shawn M. en

Grado:

El cliente no dejó un comentario.

Abishek V. en

Grado:

El cliente no dejó un comentario.

steve A. en

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El cliente no dejó un comentario.

Christopher B. en

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El cliente no dejó un comentario.

William S. en

Grado:

El cliente no dejó un comentario.

David M. en

Grado:

El cliente no dejó un comentario.

dominique J. en

Grado:

Don't advertise 19.99 when actually it's way more

James H. en

Grado:

El cliente no dejó un comentario.

Rahul M. en

Grado:

El cliente no dejó un comentario.

terry S. en

Grado:

El cliente no dejó un comentario.

David M. en

Grado:

Find someone who can work the computer better.

Julie S. en

Grado:

El cliente no dejó un comentario.

Tiera T. en

Grado:

El cliente no dejó un comentario.

susan C. en

Grado:

El cliente no dejó un comentario.

Craig C. en

Grado:

El cliente no dejó un comentario.

Nicholas F. en

Grado:

Spent almost an hour that I was supposed to have the u-haul trying to get the key because the person at the gas station counter said I should have a code to unlock the back when in the end he had the code.

Dean P. en

Grado:

I will never be using U-Haul again. Actually contact customers about disputes in claim and price. Do not charge customers for services not requested. Properly train phone representatives to accurately guide customers to solutions rather than completely distribute falsehoods at increased cost to the customer. Take responsibility for misinformed representatives, apologize, and not charge for the ensuing extensions of time and miles due to false information given by the representatives of U-Haul.

Sharon S. en

Grado:

This store was great. The staff were courteous and actually had the truck in stock unlike Pennsylvania Ave. This was my third Uhaul location. Thanks Shell!!@ And they were very culturally competent.

Ei Ei S. en

Grado:

I called the Uhaul customer service to get a break down of my charges since I got movers as well. I did not receive any answers of the breakdown and I was told numerous times that they didn't charge me therefore, they did not why I was charged and it had nothing to do with their part. I was not even calling to dispute, I just wanted a breakdown of the bill. At the location, I rented the truck from 2-6 but returned the truck at 3:20pm with a tank full (the tank was a quarter to full when I received it). I was charged around $86. I understand that I ended up using about 20 more miles and when I asked if I would be refunded for the amount of hours I did not use, I was told the truck rental was for 24 hours. I was shocked because if I knew that, I would not be rushing my move. This whole experience was bad. I've used Uhaul numerous times but for some reason, this was the worst.

Michelle M. en

Grado:

El cliente no dejó un comentario.

Marco E. en

Grado:

Experience was top notch. Continue the wonderful level of service

Amanda D. en

Grado:

El cliente no dejó un comentario.

Ve M. en

Grado:

El cliente no dejó un comentario.

richard B. en

Grado:

Everything from pricing to customer service was excellent

Melissa B. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

Job well done. Thank you

Angie K. en

Grado:

El cliente no dejó un comentario.

Lisa S. en

Grado:

The gentlemen there were very nice and helpful Thank You!!!

Ryan G. en

Grado:

Super nice staff, awesome experience.

rufus S. en

Grado:

keep up the good work.

CHARLES W. en

Grado:

El cliente no dejó un comentario.