Customer Reviews for Lincoln Sand & Rock
(U-Haul Neighborhood Dealer)

136 reviews

3505 Chamberlain Rd   Lincoln, CA 95648

(916) 253-1945

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 9 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(916) 253-1945

3505 Chamberlain Rd
Lincoln, CA 95648

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I was greated with a friendly welcome and had an outstanding interaction with the owner. Great guy - super friendly!

Carole Edwards 
Rating:
4.0

Everyone was very helpful. Transaction went smoothly. The physical office is alittle below standard but it didn't affect the business.

Scott McCrae 
Rating:
1.0

Have someone there and I have to do their job because I was typing all my information myself Person I was working with was New and didn’t know what he is doing

Alejandro Vivanco 
Rating:
5.0

Excellent service!

daniel hellers 
Rating:
5.0

I use u haul a lot. These guys are really good.

Jonas Houghton 
Rating:
5.0

Customer did not leave a comment.

Jonas Houghton 
Rating:
3.0

Good service but an hour and a half wait until open. Web site says 8am.

DAVID BROWN 
Rating:
5.0

Customer did not leave a comment.

Don Parsons 
Rating:
5.0

Customer did not leave a comment.

doug stevens 
Rating:
5.0

I originally was sent to an incorrect loacation. When I went to the Chamberlain location, they helped me out quickly and had me on my way. I am very thankful for the U Haul people at this location..

joan reyes 
Rating:
4.0

Customer did not leave a comment.

janelle saigeon 
Rating:
5.0

I’ve been going to the same Uhaul dealer for about two years now and he will be my first choice again

James Bell 
Rating:
4.0

Had to sweep rocks and dirt out trailer

Floyd Olivier 
Rating:
5.0

Customer did not leave a comment.

Jamie Hoverman 
Rating:
5.0

Customer did not leave a comment.

Kelly Magaoay 
Rating:
4.0

Waze GPS guidance was not accurate. I recommend Uhaul contact GPS navigation services to correct, I almost looked elsewhere. Lucky I called and this location indicated GPS was incorrect, obviously this has happened to others. Some people might go elsewhere, I’m happy I ended up having a good experience.

Victor Sosa 
Rating:
5.0

We did a self drop off and we had no issues.

Yancy Lucas 
Rating:
5.0

Customer did not leave a comment.

Ernesto Eugenio 
Rating:
5.0

Customer did not leave a comment.

Carolin Duncan 
Rating:
4.0

Customer did not leave a comment.

Steven Mirowski 
Rating:
3.0

Customer did not leave a comment.

Jennifer Cook 
Rating:
5.0

They recently painted the back of the 10ft truck I rented … and didn’t inform me that the paint is still wet and while moving the paint got on my new Michael Kors jacket and ruined it $200 puffer ski jacket…. But the employee Javi was super helpful and understanding said he would talk to the owner and Uhaul Corp… to help me get a new jacket or reimbursement…. Overall my experience with this location was tan fantastic!!!! All employees were excellent and extremely friendly….I would highly recommend this location!!!!

Tamara Prince 
Rating:
5.0

Both of the customer service people on pick up and drop off were excellent! Friendly and knowledgeable. I couldn't have asked for better serve.

Chris Blanchfield 
Rating:
4.0

My drop off was short and sweet. The gate was closed and there was clear directions posted, thankfully.

Courtney Bell 
Rating:
3.0

Customer did not leave a comment.

Kevin Ortiz 
Rating:
5.0

Customer did not leave a comment.

Mike Plotz 
Rating:
5.0

Customer did not leave a comment.

estella estrada 
Rating:
5.0

Staff was friendly and beyond helpful!

jennifer Nunes 
Rating:
4.0

Customer did not leave a comment.

Tony Driessen 
Rating:
4.0

The agent did not walk with me to the vehicle. He should have inspected the vehicle with me in case I have questions. I also had trouble finding the correct vehicle as he did not know which one. He just kind of said try the key, it only works on one of them

Samson Bravo 
Rating:
5.0

Customer did not leave a comment.

Joshua Clark 
Rating:
5.0

Customer did not leave a comment.

Noah Shane Starbuck 
Rating:
4.0

Customer did not leave a comment.

Stephen McNamara 
Rating:
4.0

Customer did not leave a comment.

Stephen McNamara 
Rating:
3.0

Almost gave away an appliance dolly I had reserved, 5 minutes later and it wouldn't have been there. I had to clean out the trailer myself.

Lewis Harding 
Rating:
5.0

Great!!!!!!!!!!!!!

ERIC SVENSSON 
Rating:
5.0

Customer did not leave a comment.

Robert Ison 
Rating:
5.0

Customer did not leave a comment.

kyle apperson 
Rating:
5.0

The man running this drop-off location was great; upbeat, welcoming and helpful. Can think of no way to improve on this experience.

Faye Gottschalk 
Rating:
5.0

Super easy and fast. Good job Eddy.

Chris Rich 
Rating:
5.0

Pick up was awesome, the representative was nice, quick, and knowledgeable. Highly recommend!

Harneet Kumar 
Rating:
2.0

Customer did not leave a comment.

ROBERT MORRIS 
Rating:
5.0

Customer did not leave a comment.

alonso berumen 
Rating:
5.0

Jas at the pickup location in Lincoln was fantastic to work with. I initially intended to tow the 5x8 enclosed trailer with a Chevy pickup however there were issues with my electrical connection. I ultimately used my 2020 Subaru Ascent and the trip to Portland went off without a hitch (no pun intended). Jas was extremely helpful in getting on the road.

William Fearman 
Rating:
5.0

Like one would expect from a professional environment. Highly recommend.

Sandeep Sharma 
Rating:
5.0

Customer did not leave a comment.

Greg Grebe 
Rating:
5.0

Jas was so friendly and helpful with the process! What a great guy!

Andrea Hastings 
Rating:
5.0

Customer did not leave a comment.

Jason Morris 
Rating:
5.0

Very friendly and helpful.

William Nelson 
Rating:
3.0

The people were very nice and easy to work with. Truck was ready when we arrived. Returning was also a good experience. We had a total of 3 three passengers. Comfortable ride and the truck ran great.

John Clawson 
Rating:
5.0

Customer did not leave a comment.

AARON JESS ANDRES 
Rating:
5.0

Customer did not leave a comment.

Matt Davis 
Rating:
5.0

Customer did not leave a comment.

rick grider 
Rating:
1.0

Very isolated, dirt road for miles, poor lighting, inadequate signage, felt very unsafe dropping off near the sunset hour.

Lawrence Milne 
Rating:
4.0

Everything was quick and fast. And the manager was very knowledgeable.

rick grider 
Rating:
5.0

Customer did not leave a comment.

Vicenta Cabello 
Rating:
5.0

Customer did not leave a comment.

Chris Mosieur 
Rating:
3.0

Customer did not leave a comment.

Maria DeMesa 
Rating:
5.0

Customer did not leave a comment.

DANIEL NAVARRO 
Rating:
5.0

Customer did not leave a comment.

Noah Tryninewski 
Rating:
5.0

Customer did not leave a comment.

Tracy Philyaw 
Rating:
5.0

Customer did not leave a comment.

Jaimie Price 
Rating:
4.0

Customer did not leave a comment.

Emily Sampson 
Rating:
5.0

Customer did not leave a comment.

Joseph Manczuk 
Rating:
5.0

Customer did not leave a comment.

Catherine Dickstein 
Rating:
4.0

Customer did not leave a comment.

Kenneth Redding 
Rating:
5.0

location was good but U-haul switched it at the last minute and it was not a 24 hour location so we had to drive further and wait till 8 which made pick up more difficult. So try and be more accurate with pick up cause we had movers waiting and they are paid by the hour.

Russel Neault 
Rating:
5.0

Customer did not leave a comment.

Lisa LaCentra 
Rating:
5.0

Friendly and accommodating service.

Micael Jeffries 
Rating:
5.0

Customer did not leave a comment.

Richard Looney 
Rating:
5.0

Customer did not leave a comment.

ROBERT GILBERT 
Rating:
4.0

Great service Liked the dogs too

James Bell 
Rating:
5.0

Service was great, owner was super friendly and helpful! I would definitely recommend this place!

Virginia Ramsey 
Rating:
2.0

Facility was over 5 miles from town in the middle of farm land with no service to connect to U-haul via phone drop off. The Gates to parking lot locked, Key drop box was available but no direction on where to leave U-Haul after hours. property owner arrived while we were there taking pictures of the U-Haul. he was was angry that we were there and harassed us. He was not even aware there was a key drop box on the fence. He offered no assistance would not open gate and insisted that we park across the street from the gate. The property owner made me feel very uncomfortable so we dropped the keys in the box and left.

Kellie Durham 
Rating:
5.0

Customer did not leave a comment.

Travis Snyder 
Rating:
5.0

Customer did not leave a comment.

Danielle Reasoner 
Rating:
5.0

This location is run in a very professional manner, and we will definitely use them again when the need arises.

Joyce Dean 
Rating:
5.0

Loved how helpful the owner was! Really attempted to make our move stress-free. Even if he is just lending us the truck, he went above and beyond to make sure we got what we needed!

Andra Haddox 
Rating:
5.0

My customer service was top-notch. I will use this location as often as I can!

Tracy Douglass 
Rating:
3.0

Customer did not leave a comment.

MARK RATHE 
Rating:
3.0

Customer did not leave a comment.

Ronald Kemp 
Rating:
5.0

Customer did not leave a comment.

Dale Mora 
Rating:
5.0

Great service!

MIKAELA ZIMMERMAN 
Rating:
3.0

The young man was very nice but I would make it clear to the person renting that a customer cannot return equipment to ANY u-haul as I was told. he said i can take it back to any drop off point, later I was told i could not and would be charged a fee. it took numerous phone calls, holding a long period and explaining several times to get to turn it in elsewhere. Also, this is not his fault, but I could not extend online. i had truck problems and could not return the specified day and was told I would be charged extra fee as well. then when i called customer service she said i would not be charged an extra fee, then i was charged $20 extra! get your information straight amongst your employees

Sandra Tomlin 
Rating:
4.0

They were friendly, fast and helpful. Great experience!

Alan Fisher 
Rating:
5.0

Customer did not leave a comment.

Pavel Shevchik 
Rating:
5.0

Customer did not leave a comment.

KRISTINA MARTINEZ 
Rating:
5.0

Customer did not leave a comment.

Richard Snyder 
Rating:
5.0

Customer did not leave a comment.

Nicholas Doko 
Rating:
5.0

Customer did not leave a comment.

John Roest 
Rating:
5.0

Customer did not leave a comment.

paula knapp 
Rating:
5.0

Customer did not leave a comment.

Bryce Pope 
Rating:
5.0

Customer did not leave a comment.

Steve Shultz 
Rating:
5.0

Customer did not leave a comment.

Marilyn Cangello 
Rating:
5.0

Customer did not leave a comment.

Marty Mccracken 
Rating:
1.0

Over charge me , car drove side ways . The engine backfired and I had pull over for couple hours causing me to loose money . Worst experience I ever had .

Michael Tran 
Rating:
5.0

fast&friendly service

dora myers 
Rating:
5.0

Super fast and friendly service! Made the process of renting a U-Haul simple! Will definitely use again and refer to a friend!!

Asheeka Henderson 
Rating:
5.0

Very nice young man helped me and explained everything well.

michelle jones 
Rating:
5.0

Customer did not leave a comment.

Donna Chadwell 
No reviews have been submitted for this location.

Additional Services at this Location

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