Customer Reviews for Lil Petes Automotive 2 Inc
(U-Haul Neighborhood Dealer)

215 comentarios

114 Buckshollow Rd   Mahopac, NY 10541
(2nd Floor REAR)

(845) 208-6002

Horario

  • Mon–Fri
    9 a. m. - 4:30 p. m.
  • Sábado
    9:30 a. m. - 1:30 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(845) 208-6002

114 Buckshollow Rd
Mahopac, NY 10541
(2nd Floor REAR)

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9 a. m. - 4:30 p. m.
  • Sábado
    9:30 a. m. - 1:30 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

Place was difficult to find, no name to indicate where to go, customer service slow and not too many equipment available. Truck low beam defective

Yuri B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Diana C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorothy D. 
Clasificación:
4.0

El cliente no dejó un comentario.

miguel T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fanny O. 
Clasificación:
5.0

polite helpful easy to deal with

Francis G. 
Clasificación:
5.0

El cliente no dejó un comentario.

William R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

Little Pete's is the best. They are friendly, courteous and they try to help you in any way they can.

Greg A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marek K. 
Clasificación:
5.0

El cliente no dejó un comentario.

thomas K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eileen M. 
Clasificación:
5.0

Friendly, courteous and great truck! Thanks again for your help!

Kenneth H. 
Clasificación:
4.0

signage in front of the building.

George G. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorjan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeffrey P. 
Clasificación:
3.0

The location did not have either hand truck, dolly, or blankets for use despite being shown on the website. The woman I spoke to said they had repeated asked U-Haul to remove those from their location, without success. The truck operated fine. I noticed while driving through a light rain that the wipers need to be replaced. The return was convenient.

Ross T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy F. 
Clasificación:
5.0

Staff was amazing and very helpful All was. Done with ease . Very satisfied

Ronald V. 
Clasificación:
2.0

reserved abbbbbt one locabbbbbbbbbbbbbbbbbbbbbbbbbbbbion th

Thomas D. 
Clasificación:
4.0

Check that the equipment you order is there. No hand truck, no blankets for furniture.

Joan P. 
Clasificación:
2.0

Customer service was excellent but vehicle had no oil. Uhaul customer service to reimburse me for purchasing oil was excellent.

Mylo E. 
Clasificación:
1.0

Manager rented truck with non-working driver's seat belt. Said, "Use the middle seat belt. It's works fine. You'll have no problems." This was not true. The belt was broken. It was not safe. It beeped continually because he had us buckle it in the wrong socket. Furthermore, repairing the seat belt took our time away from traveling and packing and cost us stress and hours. Also, the passenger door after 4 days, buckled. It could not be opened from the inside without excessive force. There must have been a repair on this truck that warped the metal between the door and the side panel it opened on that was not noted by U-Haul or the manager who checked us out. I do compliment the road-side service representative, Jay, who called the day after trying to fix the seat belt, to encourage us to take the truck in to a repair shop that would fix the seat belt.

Mary Ellen Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

Everything was perfect

KENNETH B. 
Clasificación:
5.0

Everyone was friendly and professional.

Theresa L. 
Clasificación:
4.0

Customer rep. Britney was pleasant and knowledgeable. Would highly recommend location

Dennis B. 
Clasificación:
5.0

They were very helpful. Would rent from them all the time when the need arises.

REECE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reece H. 
Clasificación:
5.0

I have known Nick Cronk and Nick Horafios for 10 years. And this is the forth time I am doing business with them. I would not go to anyone else. These two gentlemen are the greatest. Respectfully: Henry Pope

HENRY W P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
1.0

I would never recommend this location! Customer service has to improve. NO ONE likes waiting on the phone for 45 minutes to speak to someone

Mario D. 
Clasificación:
5.0

Put a sign on Rte 6 saying u haul is there

GARY G. 
Clasificación:
5.0

Brittany was so helpful and sweet with us on the phone and in Person! We will is Lil' Pete's Auto and uhaul in Mahopac again and again!!

MICHELLE D. 
Clasificación:
4.0

Minor complications with paying cash but was resolved quickly

Zach B. 
Clasificación:
5.0

Special thanks to the young lady behind the counter who provided prompt, courteous and efficient service. She was a pleasure to deal with.

JOSEPH S. 
Clasificación:
5.0

You are perfection, no improvement necessary. I will always do business with you.

HENRY W P. 
Clasificación:
3.0

El cliente no dejó un comentario.

DRITA VUSHAJ S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Vinny N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hussein K. 
Clasificación:
4.0

I wish that the gas charge would have been explained. A $30 fee for gas fill up is a lot.

CHRISTIN EIRENE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSALINDA O. 
Clasificación:
5.0

Before I criticize Uhaul for the truck I rented, I want to say that Brittany - - our representative at the counter was super nice, got me in and out very quickly and made sure we had the very best in service.The truck I rented was a little beat up. It had about 83,000 miles on it which in itself is not too much. But the driver's seat was somewhat crushed on the left side.. Someone very heavy must have been driving this truck for an extended period of time. Someone at UHaul should look into repairing that seat. Other that that, we had an excellent experience.

DAVID H W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELC L. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCIS X R. 
Clasificación:
5.0

El cliente no dejó un comentario.

VASYL L. 
Clasificación:
5.0

Reserved a 10 foot box truck for an 8:00 am Saturday morning pick-up from our neighborhood U-Haul rental place. At 6:00 pm, the night before pick-up, I received a text from U-Haul saying the truck would not be available until 9:30 am. Since it was after hours, I could not reach my neighborhood U-Haul dealer. When I went to the rental place at 9:30, the person said, is everything OK? We had the truck waiting since 8:00. Clearly a lack of communication between HQ and the local office.

MICHAEL D. 
Clasificación:
2.0

I was talking to a lady about not being able to return the truck that day and guy got on the phone and started yelling at us. Very rude, mandating for us to clean up the truck even though it was dirty when we got it. He had very bad costumer service, not the right way to talk to people

KENNY T M. 
Clasificación:
5.0

Everything was great. Not specific to this location but make it easier to rent trucks for extended time periods 4+ days

SEBASTION W. 
Clasificación:
5.0

The staff who took care of me was amazing! The young ladies who helped me were very helpful and polite. I will return there any time I need a rental.

JEFFREY S C. 
Clasificación:
4.0

But employees need to input correct gas measurements to avoid issues for customers and if customers speaks to an employee to correct an issue they should do so immediately to avoid issues like unwanted charges

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam R. 
Clasificación:
5.0

Highly recommend this place and I would have paid double to rent and return the truck from there even if it would have put me over theileage limit. This was an actual rental office with a staff there specifically for your need. They greeted me upon arrival and provided service immediately with no delay unlike my pick up location. It was exactly the opposite of the pick up location. Trucks were on site, drop off was on site, there were professional adults.

Luigi O. 
Clasificación:
3.0

Customer service needs to improve. Employee was rude & not funny. Employee was not knowledgeable & impatient. Not a happy customer, as far customer service. Truck was ok & app was ok. Had trouble returning truck, though app. (It took 20 min)

LOUISJOHN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DRUCILLAJ G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHLEEN G. 
Clasificación:
5.0

Nice and helpful

KENNETH G. 
Clasificación:
1.0

You charged me a $20 convenience fee when you guys have the wrong city listed for this address. Not convenient at all.

Francesco B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
3.0

Improve signage so it's easier to find. Customer service was great.

ROBERT S. 
Clasificación:
5.0

No issues, thanks for the swift rental!

SARAHGOTTHEIM M. 
Clasificación:
5.0

Very helpful staff. Good to work with.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank T. 
Clasificación:
5.0

Tiny was great! The parking lot of his UHaul/Hertz facility was being placed the day we rented. He took care of our truck in the middle of the chaos. 3 cheers to Tony!

CARLO P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
5.0

It was wonderful.. easy, quick and clean would absolutely rent from them again.

DEBRAA P. 
Clasificación:
3.0

Hard to find the office as it is hidden behind 2other businesses Needs a sign on Rt 6

Edward H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHERMICHA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAMF A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAML R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGEMIGUEL R. 
Clasificación:
5.0

Tony who helped me with this transaction was very cordial and helpful. He explained everything and answered any questions I had.

JOSEPHP M. 
Clasificación:
5.0

Excellent service. Tony was extremely helpful. Will definitely rent a cargo van again.

JAMESPATRICK H. 
Clasificación:
5.0

This place is amazing. Fast and had trucks available. Staff was wonderful good bunch of guys.

CAMERONK R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHERP H. 
Clasificación:
5.0

Quick and Easy

Holly H. 
Clasificación:
5.0

El cliente no dejó un comentario.

UWE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEWISB JR A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNROBERT JR H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin R. 
Clasificación:
3.0

Friendlier customer service would've been nice.

Priscilla C. 
Clasificación:
5.0

The app that you try to force customers to use to make reservations is dysfunctional confusing and an obstacle that nearly led me to try a different rental company. You need to have a toll free number that people can call up and speak with a human to make reservations. Other than that the rental location that I worked with was excellent as was the vehicle.

DAVIDH W. 
Clasificación:
4.0

Great customer service. Will use these guys again, thanks for everything Tony

BRUCEOWEN Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

JERRY D. 
Clasificación:
5.0

great guys

ANTONIO A. 
Clasificación:
1.0

The truck was in poor condition. One of the side mirrors fell off while I was on the highway.

JOHNF S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIANJOHN M. 
Clasificación:
5.0

really impressed with my rental...will definitely use and recommend again

ANTONIO A. 
Clasificación:
4.0

El cliente no dejó un comentario.

L S. 
Clasificación:
4.0

The customer service was excellent . The truck doors didn't close well. Overall good experience . would use again in the future !

mike D. 
Clasificación:
5.0

Extraordinario servicio al cliente

ALBERTJ C. 
Clasificación:
1.0

No one was there for our scheduled time. Several other people were waiting to be helped as well. A staff member finally came later but was not wearing a mask. I felt very unsafe. We had to follow this staff member to their lot (near the Somers Commons Shopping Center) to retrieve the truck. We were not given any instructions, just handed the key. It was so disorganized. I had ordered furniture blankets online but they were not there. After the move we realized the mileage on the contract they sent me via email was wrong, stating we drove almost 3x the miles we actually did. I highly suggest taking a picture of the speedometer and gas gauge before you leave with the truck as proof. It is also important to note that you need to drop the truck off at the business location, not the lot. It was all very confusing. I called with questions several times but had to go to voicemail or deal with very dismissive staff. Also beware of the drop off policy after hours. A staff member said to just drop off the key in the drop box. You need to complete a return on the website that makes you share your location, take pictures, etc. I would definitely not use this location again or recommend it to anyone.

Michael W. 
Clasificación:
2.0

The truck was ready and waiting for me. The staff was rude when I returned my vehicle as they did not expect me back so soon since I did not need all 7 hours. They were not flexible when I asked if the UHaul could be returned at a different location. Overall the truck was fine the staff was not.

tarrah V. 
Clasificación:
5.0

Office staff was incredible. Informative, helpful. Will definitely come again.

DORANNMARIE M. 
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