Comentarios de los clientes para Lil Bear RV & Auto Repair

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Lil Bear RV & Auto Repair

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Kathy C.
Clasificación:

Service was excellent. Staff was helpful and friendly.

Anthony G.
Clasificación:

The first trailer I was given had faulty tail lights and I had no help from Lil Bear employees hooking up the trailer. The second trailer I was given did have functioning lights, but when I asked for help hooking it up, because it was raining, I was told no.

David W.
Clasificación:

Great customer service....highly recommend.

Kent F.
Clasificación:

The license plate was broken in half, bad placement?

Lyle Craig M.
Clasificación:

EQUIPMENT SHOULD BE ROUTINE SAFETY CHECKED. TRUCKS : CHECK THE OIL AND BE SURE ALL LIGHTS WORK AND CHECK TIRE PRESSURES AND LOOK FOR NAILS IN TIRES TRAILERS: BE SURE LIGHTING ALL WORKS AND CHECK TIRE PRESSURES AND CHECK FOR NAILS IN TIRES.

randal F.
Clasificación:

Very polite and professional!

Marvin S.
Clasificación:

El cliente no dejó un comentario.

Buford W.
Clasificación:

Went above and beyond to help us out on a holiday weekend! Truly appreciate them 😊

Neil C.
Clasificación:

El cliente no dejó un comentario.

DAVID T.
Clasificación:

Outstanding service!!!

Roger L.
Clasificación:

I was supposed to drop off in Berryville. Was told they were full and had to take to Lil Bear. Wasted almost 2 hours. Now I am being billed $20 for cleaning. there was nothing in the cab or box left. I want a refund to my credit card of $21.40. Please advise when this will be accomplished.

andrew H.
Clasificación:

The folks at drop off were very sweet.

Michael E.
Clasificación:

El cliente no dejó un comentario.

Catina T.
Clasificación:

Not very good internet. Took me over 45 min to get on the road because of computer issues. Had to do a manual contract and I had done all the online check in stuff ahead of time.

Vanessa T.
Clasificación:

El cliente no dejó un comentario.

Gwendolyn E.
Clasificación:

El cliente no dejó un comentario.

DAVID T.
Clasificación:

Outstanding experience. Very friendly and professional. Would highly recommend

Jake Kendall B.
Clasificación:

I just love the people who run Lil Bear. Saundra is very nice and this location is efficient and clean.

Michael C.
Clasificación:

Good job thank you

David S.
Clasificación:

Polite, quickly aware I had a reservation just by giving my name. Quick turn around and on my way.

JOHN WILLIAM C.
Clasificación:

A military discount for veterans and retired military would be nice.

JAMES EDWARD S.
Clasificación:

El cliente no dejó un comentario.

Roy D.
Clasificación:

El cliente no dejó un comentario.

David B.
Clasificación:

El cliente no dejó un comentario.

Gwen E.
Clasificación:

Helpful and efficient

Anthony S.
Clasificación:

El cliente no dejó un comentario.

GWENDOLYN E.
Clasificación:

El cliente no dejó un comentario.

Donald S.
Clasificación:

Easy as pie dropoff. The people at Lil Bear do business the way it should be done.

Sam E.
Clasificación:

Great service

KIRK EDWARD T.
Clasificación:

Excellent Service

cindy W.
Clasificación:

Sondra was polite and professional.

William J.
Clasificación:

Saundra was very nice and extremely helpful. Asked the right questions to make sure you got everything you needed.

Gordon Powell H.
Clasificación:

Always very helpful

Mark E.
Clasificación:

The only complaint is that the owner is very pro Trump. I have a low tolerance for stupidity, racism and bigotry, let alone outright lying.

Joseph B.
Clasificación:

El cliente no dejó un comentario.

Joseph B.
Clasificación:

El cliente no dejó un comentario.

KIRK EDWARD T.
Clasificación:

Excellent customer service, and excellent equipment

Joseph B.
Clasificación:

El cliente no dejó un comentario.

Julianne B.
Clasificación:

Quality service timely manner

Joseph B.
Clasificación:

El cliente no dejó un comentario.

Mark O.
Clasificación:

El cliente no dejó un comentario.

thomas e R.
Clasificación:

Sondra is extremely nice and helpful.

bob N.
Clasificación:

Friendly staff

Rory H.
Clasificación:

Everything went smoth got to drop the auto transport once i arrived so i was able to unload quickly

Mark C.
Clasificación:

This is the second time I"ve returned equipment to them, never actually met them since they were closed both times!

rigdon I.
Clasificación:

El cliente no dejó un comentario.

Donald W.
Clasificación:

Had difficulty getting the hitch to release and the U-Haul agent helped me. Nice guy.

tom B.
Clasificación:

El cliente no dejó un comentario.

brian N.
Clasificación:

Always great!

Gwendolyn Dee E.
Clasificación:

Very helpful and professional.

Michael F.
Clasificación:

Pick-up was fast and friendly. Van was new and clean.

James R.
Clasificación:

El cliente no dejó un comentario.

AMERICAN L.
Clasificación:

Gary and Saundra at Lil Bear are awesome and an asset to the community. For the last three years they have donated the van at their expense to collect food for the American Legion of Eureka Springs to be donated to the food bank . They also delivered the van to the donating location and picked it up when the drive was over . We very much appreciate their generosity and sense of community.

Evelyn E.
Clasificación:

Great service. Just what we needed.

David W.
Clasificación:

El cliente no dejó un comentario.

Becky T.
Clasificación:

See note above. The sites were good BUT the teuvk was a freaking disaster!

DON W.
Clasificación:

we have rented from Saundra and Gary for about 30 years always have had a wonderful and professional experience. When we moved out of our house we even rented storage space from them because they are wonderful people even though we had to travel a little further

lynn W.
Clasificación:

El cliente no dejó un comentario.

JD G.
Clasificación:

El cliente no dejó un comentario.

Gary C.
Clasificación:

El cliente no dejó un comentario.

renee P.
Clasificación:

El cliente no dejó un comentario.

seldon K.
Clasificación:

El cliente no dejó un comentario.

Tim K.
Clasificación:

El cliente no dejó un comentario.

Eric F.
Clasificación:

Excellent Service and accommodating my changing needs. The staff was pleasant courteous and VERY PROFESSIONAL, easily the most efficient and fast check out, even after the reservation was changed. I appreciate this location and HIGHLY recommend them. i actually enjoyed my experience there.

mike H.
Clasificación:

The first place I went to located at 1927 US-62, Berryville, AR 72616 called "The Outpost" should not be a U-Haul facility. I made arrangements for a truck 2 weeks in advance and when I arrived they did not have the truck and the girl was totally clueless. I had to drive to the next town to get a truck. 3 hours later I was finally in my rental. The staff at Lil Bear located at 4747 Hwy 62 W, Eureka Springs, AR 72632 really saved the day and were super helpful. What started off as a terrible experience worked out OK in the end.

Mike F.
Clasificación:

El cliente no dejó un comentario.

Carl H.
Clasificación:

The Eureka Springs location is great, the staff is great, and the service is great.

Robert E.
Clasificación:

El cliente no dejó un comentario.

Mark O.
Clasificación:

El cliente no dejó un comentario.

Warren M.
Clasificación:

This was a more laid back facility in a much smaller town. The store was not as fancy as the pick up location, but the people made up for it. He was a joy to work with. We shared with him our positive experience with the people who helped unload from Movinghelp.com and he wrote their name down and said he often gets asked about local people to help unload.

Kenneth H.
Clasificación:

It would be helpful if this location kept at least the basic business hours. They were closed at 4 pm on Wednesday, July 3.

Mark O.
Clasificación:

El cliente no dejó un comentario.

Vernon H.
Clasificación:

My expectations were exceeded.

Paula K.
Clasificación:

Saundra was wonderful to work with on getting this rental truck. Great customer service.

jessica S.
Clasificación:

El cliente no dejó un comentario.

Forrest W.
Clasificación:

El cliente no dejó un comentario.

Clinton B.
Clasificación:

Very rude. I was scolded for dropping off equipment at their location.

Clinton B.
Clasificación:

Very rude.

Clinton B.
Clasificación:

This is the third time I have dropped off equipment at this location. The first time, no complaints. The second time, the male owner was extremely rude. He complained that too many people were dropping off trucks, they had too many, they were thinking about stopping being U-Haul providers (had nothing to do with me). The woman called me while I was on the rode, no biggie, asked when I could get the rig to their establishment bc they had already rented it, I agreed to get it there as soon as possible. I mentioned to her the last experience with her husband, she apologized. I then called her bc I was having problems with the car trailer, I unhooked it from the truck with the car still on the trailer... she literally yelled at me and screamed at me that I was going to ruin the trailer. A friend of mine came and fixed the problem. When I returned the trailer she told me that I should not have taken the trailer off the truck. I told her that nobody gave me instructions that I should not have unhooked the trailer before taking the car off the trailer. She literally yelled at me. I walked away, got all my things out of the truck, cooled off... then I stated that knowledge of trailers and cars are not innate (not sure she understood the word innate) and asked her if she knew how to write a treatment plan for a paranoid schizophrenic... she obviously said no... I explained that she had no right to yell at me bc I was not born with the knowledge in my head regarding trailers/cars as she had no idea how to complete a treatment plan for a person diagnosed with schizophrenia, however I could write one in two minutes. The point is she was extremely rude. I will never do business with these people again. I left. I then returned as I thought I left my phone in the car. I told her I was going to look for my phone, she stated, “you left this truck a mess. I'll get a broom for you to sweep it out”. I turned and walked away. It was not a mess and I did not reply as she was not worth arguing with at that point.

Brad E.
Clasificación:

The owners were rude.

RON S.
Clasificación:

Super! I have dealt with these people several times, everything goes smooth.

Felicia A.
Clasificación:

El cliente no dejó un comentario.

leslie B.
Clasificación:

El cliente no dejó un comentario.

bob N.
Clasificación:

Sondra & Gary are very friendly , professional and provide exceptional service.

MICHAEL H.
Clasificación:

El cliente no dejó un comentario.

SHEREE J.
Clasificación:

El cliente no dejó un comentario.

PATRICK CHARLES H.
Clasificación:

Longer office hours.

John M.
Clasificación:

El cliente no dejó un comentario.

Darrell F.
Clasificación:

El cliente no dejó un comentario.

Roger J.
Clasificación:

El cliente no dejó un comentario.

DOUGLAS D.
Clasificación:

Incredible service very friendly and professional. Vehicle was clean and definitely served my needs. I would definitely recommend them

ALVIN MARVIN B.
Clasificación:

Sondra went above and beyond to help us due to a death in the family.

Randall R.
Clasificación:

Very friendly lady, everything went great. Thank you

don T.
Clasificación:

El cliente no dejó un comentario.

kathleen R.
Clasificación:

Nothing...Very helpful and accommodating!

DONALD P.
Clasificación:

El cliente no dejó un comentario.

Roger J.
Clasificación:

El cliente no dejó un comentario.

charles C.
Clasificación:

Nothing. They were very helpful.

Shannon H.
Clasificación:

Saundra was very helpful. Great experience

PEGGY W.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

Volver
arriba