The store is not tremendously big like some other U-Haul's I've been in. But the man behind the desk was very helpful and I appreciate your company being there so I could get the appliance dolly that I needed. Thank you very muchLarry K.
Customer Reviews for Life Storage of Jamesburg
(U-Haul Neighborhood Dealer)
Jamesburg, NJ 08831
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9:30 a. m. - 6 p. m.
- Sab.: 8:30 a. m. - 5:30 p. m.
- Dom.: 12 p. m. - 4 p. m.
- 8/15/2022 - 8/26/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Dale G.
Check in and check out was smooth. Staff was great. He even returned a quarter that fell out of my pocket. Will definitely use again.Daniel I.
El cliente no dejó un comentario.DEBORAH N.
We reserved the pickup location close to home but it was changed by u-haul to a location about 15 miles further. Great service there but the mileage difference was not expected. At 4+ dollars a gallon of gas it added $10 to our cost.Mark V.
Very friendly and proficient staff.Lasha S.
El cliente no dejó un comentario.Merridith B.
The gentleman working in the office was very pleasant and professional.Fadil N.
Great customer service.William S.
Service is Awesome!!George A.
The service provided at this facility is Always Top Notch. Keep up the good work!George A.
El cliente no dejó un comentario.DONNA T.
El cliente no dejó un comentario.Paul C.
Had to self check out.....Would rather work with a personJACK D.
El cliente no dejó un comentario.GARY B.
El cliente no dejó un comentario.GLENN D.
Outstanding experience. Check out/check in was easy and quick. Vehicle was clean and in excellent condition. Rich and John were great to work with on the phone and in person. Polite, friendly and professional.JASON H.
El cliente no dejó un comentario.Dale S.
El cliente no dejó un comentario.JOSEPH N.
The sun visor on the drivers side was broken and kept falling in front of my face, thus blocking my view. This is a very dangerous condition. The man at the place told me about it and said he has notified U-Haul several times to fix it but they have notRANDY S.
The truck needed an oil change. It was not safe to drive a truck that needs service.DEANNA P.
El cliente no dejó un comentario.Alexander B.
El cliente no dejó un comentario.Abishek H.
El cliente no dejó un comentario.IRIS M.
Clean the windshieldsDebbie N.
El cliente no dejó un comentario.Joseph N.
El cliente no dejó un comentario.ROBERT C.
Very friendly courtesy was great always smiling and great customer service you have a manager and assistant manager that are top notch. I will rent from them and that office again. They even remembered my name and that felt nice.their names are rich and johnChristine W.
El cliente no dejó un comentario.MICHAEL T.
Rick is so efficientSandra F.
Friendly, helpful and very pleasantCHADSEY H.
Great service he guys are very helpful I am going to use you again rich and John are great guysChristine P.
El cliente no dejó un comentario.Daxian L.
El cliente no dejó un comentario.Robert D.
Great ServiceSURESH K.
El cliente no dejó un comentario.MARK M.
Everything was went fast and smoothly.IRIS G.
El cliente no dejó un comentario.DEBORAH N.
every thing was amazing and customer service was greatJAMES T.
Double chargedDaysi R.
El cliente no dejó un comentario.ANDREW D.
Convenient location, the pick up van in good condition. Everything went well except customer service by a guy in the front--he needs training and attitude adjustment, especially for working with customers of color (the contrast in his attitude and disdain for certain type was evident when he was dealing with other customer types and how he treated them). He seemed annoyed, refused to speak or answer questions. Was probably having a bad morning, i wouldn't know, but U-Haul can do much better than that, even if someone like that isn't a direct employee of the company.Rajesh N.
El cliente no dejó un comentario.Michael P.
Very easy check in and return counter clerk was very polite and helpfulMichael H.
El cliente no dejó un comentario.RONALD M.
Keep up the friendly and polite atmosphere . The officer was excellent , the environment was clean and sparking and very helpful . Keep it up . I am definitely coming here and recommending !Deepak C.
Very courteous cooperative staff. Both Rich and Jesse were nice. No hassle.Ramji P.
Very professional location. I had to extend my truck an extra day and could not find a way to do it online. I called right before closing, left a message and they got back to me within ten minutes and had it all done. No worries with this location! I would definitely recommend to someone or use again.Dawn E.
El cliente no dejó un comentario.JESSEPATRICK H.
Rich was a pleasure to work with.David S.
I reserved a furniture dolly with my vehicle rental and this site did not have ANY furniture dollies available when I picked up my vehicle. The reason for renting this vehicle was to move furniture so I had to find a furniture dolly elsewhere to use for this move.Joseph C.
Life storage in Jamesburg has everything you need and the greatest staff. Rich made the whole process easy for me..ROSE P.
El cliente no dejó un comentario.Arnold G.
Make sure to download the U-haul app if you are doing contactless pickup/drop off after hours it makes it a lot easier.Amanda P.
El cliente no dejó un comentario.MOHAMED K.
El cliente no dejó un comentario.ANTHONY S.
El cliente no dejó un comentario.Thomas N.
Nothing comes to mind. Rental van was in excellent condition. Pick up and drop off were simple and easy. Great job. Keep up the good work.Jason H.
They changed my reservation and I got over charges that i shouldnt have gotten.Luchi R.
The service was excellentGARY W.
Not the fault of the location. I tried to rent the van from Perrineville road, which is right down the road from my home. I was moved to this location, which ended up costing me about $15 in extra mileage costs. I know this is good for UHaul,but not for the consumer. the Gatzmer location was great...Woman there was pleasant and friendly. Store was clean ...Mark R.
I had originally booked a truck online and was given a pick up time of 10:30am at the Life storage at Monmouth Junction even though the location opened at 8:30am, I showed up to pick it up and was told there was nothing available for me. I had to call U-Haul and wait 20 minutes to speak to someone, I explain the issue and was told that online somewhere it said that there was no vehicle available for me but that someone would call me at 10am. At this point it was almost 11am and no one had reached out, Plus I didn't understand why my credit card information was taken down. The customer service rep kept saying it was for the reservation even though there was no reservation because apparently I was told there was nothing available. Even if this information was given to me it clearly wasn't obvious enough because I really believe they still had a reservation and I had put my credit card down towards that. Luckily the worker at this life storage location was able to contact the Jamesburg location for me while I spoke to U-Haul and helped reserve a vehicle for me. When I finally got to Jamesburg the employee was very friendly and understanding and made it very easy for me to book the vehicle. I would only rent another U-Haul from the employees at Life storage because they were so helpful. The U-Haul website is confusing and does not make it clear that you're not actually reserving anything, no one ever got back to me so if I would've been waiting on that I would've been waiting all day, The rep I called was condescending even though the policy made no sense, The only saving grace was when I had to extend my rental every single time I spoke to someone they were very friendly and helpful even if it took almost 25 minutes of hold time to get to them.Delsy C.
After a complete disaster at another location (rte 130 Hamilton/ hightsown) the Jamesburg storage/U-Haul came through with kindness and respect.Tom C.
El cliente no dejó un comentario.Pauline W.
El cliente no dejó un comentario.tom M.
lower mileage rateRichard H.
El cliente no dejó un comentario.DENNIS B.
El cliente no dejó un comentario.Jean F.
El cliente no dejó un comentario.Rich H.
The gentelman who helped me was first rate ! From calling me back on Sunday ( I had left a message about 4pm requesting a van rental for Monday and every other nearby location was already closed ) to calling me shortly after I had returned the van to let me know I had left my back support brace in the back of the van , he couldn't have been more helpful , a real nice guy ! Iwas very pleased !ronald S.
El cliente no dejó un comentario.Pankaj N.
Great customer service and very friendly staff!Rich P.
El cliente no dejó un comentario.Richard J L.
El cliente no dejó un comentario.Justin L.
El cliente no dejó un comentario.Erik L.
El cliente no dejó un comentario.Gordon D.
The website is awful. I was supposed to pick up the van when the location was closed. but fortunately the van was available the day before and I picked it up when a person was there. With all that had to be done, I never could have done it by myself. In addition I paid for 65 miles. I used 52 and was charged for 2 miles or 80 cents. I have no idea why and I wasn't going to argue but your system is sloppy and inaccurateGary W.
John is amazing he is super friendlyIzhan I.
El cliente no dejó un comentario.Jonathan S.
Thank you John Lee.. for making this as easy and efficient as possible. Very appreciatedCarolyn B.
El cliente no dejó un comentario.James W.
El cliente no dejó un comentario.Arvinder M.
Thank you Rich.Daxian L.
Everything went well , customer service was excellent , I would recommend to friends and familyJim T.
Everything was excellent.Janusz Z.
Make the entrance signs more visible/clear for people driving by. I missed the entrance the first timeMatthew L.
El cliente no dejó un comentario.HAROLD H.
Very nice people working thereJunio F.
Very smooth transaction clean location and the staff was very friendly.Berniel W.
The truck was dirty and stunk inside. Uhaul has to many restrictions on rentals. If im paying $40 and .99 cents a mile I should be entitled to keep the truck for 24 hours and not be rushed to bring it back.. Also you should have many more dealers who have one way trucks.Carlos M.
nice people.Daxian L.
El cliente no dejó un comentario.Daxian L.
Service was outstanding. That were very helpful.James P.
El cliente no dejó un comentario.Mark V.
free trolley rentalRichard H.
The only thing that was disappointing was the website said the office on Saturday closed at 5:30 PM, but sign in the window said the business closed at 5:00 PM. Thus arrived to drop off the truck and nobody there. Fortunately I was able to drop it off using my smart phone.William H.
El cliente no dejó un comentario.Larry B.
Rich Pedersen is very nice person.Thank you!Daxian L.
Everything was perfect thank you again!Hector M.