Emily B.
El cliente no dejó un comentario.
Comentarios de los clientes para Liberty Storage
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Testimonios de clientes recientes de Liberty Storage
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Debra B.
Thank you
CLYDE W.
The operating hours were 9 to 3. That does not give workable hours for delivery for someone to return equipment if they work an 8 to 4 job. They also refused to give me a receipt and stated it would be e-mailed to me within 24 hours. I am still waiting for the receipt. My office accountant is not happy with me for not having a receipt.
Julie S.
Very friendly service and very easy
Amanda S.
A/c went out 1 hour into a 5 hour drive to Arkansas in AUGUST. Nobody answered calls or texts. Roadside assistance didn't have anyone that could do a/c repair on the weekend. Finished the drive only to receive a $50 credit for the a/c going out. Roadside assistance guy said they've had several models like ours that the a/c is going out on. ?!?!? Would never recommend UHaul if this is what they have to offer!!!
Emmett C.
Katie was extremely friendly and helpful. I would highly recommend this location to family and friends.
Ron B.
No one informed me the truck I rented didn't have a ramp. Disappointed to find that when I got home. Made loading and unloading my heavy furniture & appliances, which is the reason I rented it, much more difficult. Feel customers should be told in advance if ramp is or is not included on the truck.
Tiffany H.
Make sure the fuel is actually where they say it is! Make sure they dont tell people the uhaul can be dropped off anywhere.
Jack D.
Very professional
jeffery B.
Professional and prompt to check us in.
Melissa S.
it was a great experience
Kati I.
Great Service!
Ken L.
Prompt and clean, friendly.
merle B.
Russell was very helpful. He made sure the trailer was hitched securely and the lights worked. I will be using Uhaul again.
Dean C.
Your larger trailers need to have jacks on the tongue. It was VERY DIFFICULT to lift, as I am disabled. Other than that no other problems. Thanks
Michael M.
Have an office manger who shows up to work on time, not 45 minutes late, then provides a lame excuse as to why.
Amy B.
The man assisting us seemed extremely inconvenienced. He wouldn't even walk outside to help us find the right truck, or check the gas.
ETHAN J.
Service was quick and amazing!
danny W.
When you make an reservation and you have a timeline to keep. It is very important to me that the store is open and they are there to assist on time. This place was 30 minutes late opening. Uhaul was supposed to be a 26 foot truck and it turned out to be less than 24 foot. This caused alot of problems and extra work. Your diagram is incorrect and needs to be updated. I am very dissappointed in my experience this time around.
Eric A.
The staff were very pleasant and very informative.
LARRY B.
Everything was great. Eric went above and beyond to ensure we had a pleasant experience. I was glad to see they were open when other dealers were not.
diana H.
Satisfied with my experience with your business.
nick H.
I reserved a vehicle for a certain date and time had to wait an hour for someone to show up it was rediculous!!!
Trina A.
Super helpful,knowledgeable and friendly staff. I highly recommend this location over others in this area.
Larry B.
I was completely satisfied and would happily use this facility again. They were very helpful.
Samantha G.
I have rented moving trucks Fromm uhaul previously and my experiences with the company have always been good. This time, however, was the best experience I have had by far. The service was amazing and they were beyond helpful in every aspect.
Walter C.
He was friendly and took time to answer all of our questions.
ANGELA H.
Nothing, was great service
Lanita S.
Nothing, Eric was phenomenal, his expertise and experience helped me immensely. He was very professional.
Courtney G.
Very friendly and helpful. In and out in no time.
Terry M.
Everything and everyone was great and easy to work with, made my job much easier than I anticipated Thanks
Latonja T.
I was over charge for insurance. I'm not sure if the person knew what he was doing.
Cathy B.
They went out of their way to provide me with a truck without any notice. Instead of making me go to another location to pick up the rental, they picked it up for me. Will highly recommend this location.
Karen P.
Very pleasant and helpful staff. Thank you for your help and kindness.
Donna S.
Eric was very helpful and nice!!!! Great service!
Sandra H.
Thank you for pre-call to let me know exactly your location and staying over closing. Was a big help being in a new location. Thanks Eric.
arthur S.
learn what your doing
Jessica W.
Truck had garbage in it, office was messy, employee gave us the key to the wrong truck. He was friendly and nice though. Also when I booked the truck online I booked unlimited miles and then was told that wasn't an option when I picked it up. When I booked online I was told there was a fifty dollar guarantee and yet I did not get the time, location, or miles I requested, and the price was higher than what I was told online.
ZELMA N.
Their office hours R kind of scaled back. If you have to work the next day they close at 3 o'clock in the afternoon. Most factories closed or change shifts at 3 o'clock. A person can't get in to speak to them if they need to. Although they have a message machine when you call to talk to someone they never call you back. Like they never check their messages.
MARK D.
Excellent experience. Good location and quality service and equipment.
TRISTA G.
You were amazing and so helpful. Thank you so much for coming in on your day off to let us borrow a truck. It really saved us. Thank you, thank you!
Whitney T.
Eric was incredibly helpful and friendly. I couldn't be more satisfied with his services!
Sherrie S.
Eric with EZ Storage in Farmington, MO was great to work with! We have two storage units at EZ right now as we have sold our home and are building our new one. It would make it more convenient for the many, many people at EZ if they actually had their own trucks on site. For some reason UHaul won't store anything other than trailers there.
CONNIE R.
This has no bearing on the Farming location; however, I was supposed to get a 26' ft truck in Jackson, MO. When I called 2 days before the rental, I was advised by the UHaul rep at that locadtion they did not have a reservation. Uhaul rep stated they cannot guarantee where my truck comes from. The day before the move I had to drive 2 hours out of my way to pick up this truck. This was completely unacceptable. Why make a reservation at a certain location, if I am not guaranteed I can get a truck at that location.
RANDALL H.
Very easy drop off location.
alex E.
The farmington location was exceptional. They went above and beyond to help us out when our personal situation changed mid move. The overall experience with the Uhaul company was disappointing though.
RICHARD S.
Very professional very resemble I will definitely be back
arriba