Fix equipment. Trailer had NO jack. And shook the whole time. Improper wheel alignment.Eric R.
Customer Reviews for Level Park Hardware Inc
(Distribuidor de U-Haul del vecindario)
Battle Creek, MI 49037
(E of Custer Dr)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 9 a. m. - 5:30 p. m.
- Vie.: 8:30 a. m. - 5 p. m.
- Sáb.: 8:30 a. m. - 3 p. m.
- Dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Everything was seamless - thank you for your attention to detail.Joyce F.
El cliente no dejó un comentario.alvin J.
El cliente no dejó un comentario.KAILEEN H.
El cliente no dejó un comentario.Lorie S.
Cool shop good peopleLenzy M.
El cliente no dejó un comentario.JAELEN DAQUAN C.
They were VERY helpful, professional, courteous and kind. Thank you very much!!!Mitchell G.
El cliente no dejó un comentario.Nick N.
The Uhaul I rented was super slow. I believe it was the left headlight that was out in the truck as well. I also did not get my quoted price. I had to pay almost 50 dollars more than what I was quoted. I have not received the difference back either. I will not rent a Uhaul again. Was not worth it for the price.Casey M.
El cliente no dejó un comentario.Steven E.
Everyone was very helpful and politebrian D.
On Line system is difficult to useMICHAEL JOHN M.
El cliente no dejó un comentario.GEORGE HENRY D.
El cliente no dejó un comentario.Daniel D.
Quick, easy, and hassle free!JONATHAN ANDREW D.
El cliente no dejó un comentario.Michael G.
El cliente no dejó un comentario.MARK RICHARD S.
El cliente no dejó un comentario.Melanie C.
El cliente no dejó un comentario.TINA MARIE B.
El cliente no dejó un comentario.CATHRINE LOUEAS C.
Excellent rental location.KEVIN LEE D.
El cliente no dejó un comentario.DUSTIN LOUIIS B.
El cliente no dejó un comentario.James A.
Customer support at this location is excellent!Matthew L.
El cliente no dejó un comentario.JOSH M.
The trailer was pretty hard to get to, and I ran over some things on the ground when I left. Sorry about that, but really - they should not have been there anyway. There was just no room to maneuver.MARK WILLIAM E.
El cliente no dejó un comentario.Ray L.
El cliente no dejó un comentario.CAROLYN HAZEL M.
Long time customer.MICHAEL LLOYD W.
El cliente no dejó un comentario.mike R.
Very friendly and helpful group!MATTHEW ALLAN L.
Great People at level park hardware.STEPHEN GITAU K.
El cliente no dejó un comentario.COREY BENJAMIN M.
Excellent service!!!BARBARA JEAN J.
Level Park Hardware is great! They have everything! And always an answer if u have a question. U-haul is also a great service! Thanks guys! Everyone should shop here!!!Karen O.
El cliente no dejó un comentario.JERRY DEAN A.
Very happy with the service from this location.DAVID ALAN F.
Awesome staff. Easy check in.MARJORIE ALAINE B.
Awesome location. Got me checked in quickly. Very friendly.BARRY RONALD B.
El cliente no dejó un comentario.Henrymichael V.
Well I had payment issues. They charged me twice to use the U-Haul. I still haven't received half my payment back but aside from that everything was good.Tara H.
level park hardware did an outstanding job of providing me with the truck I needed. the reservation was made quickly and the truck was ready to go when I arrived. should I need to rent from this facility again, there would be no hesitation on my part.EDMOND ANDRE L.
Great place to rent a U haul from. I've rented in the past as well with excellent service each time.ANTHONYBURTON M.
El cliente no dejó un comentario.Chase W.
They were excellent. The accommodating me on a Holiday when they were closed. Excellent service.Paul C.
I will not recommend that anyone patronize Uhaul due to the truly awful experience I had.Ian S.
Such a pleasure to do business with this facility. Servicio al cliente de excelencia. Your product is well represented with this company.Charter Township B.
El cliente no dejó un comentario.TONY MARTIN J.
El cliente no dejó un comentario.TRACY DAE P.
Very nice customer service by all the staff and friendly people to provide assistance!JOEL WILLIAM C.
El cliente no dejó un comentario.PATRICK TODD C.
All is wonderful. Level Park Hardware is always clean, helpful & pleasant. Will always go there!Jerry edward O.
El cliente no dejó un comentario.Paul S.
El cliente no dejó un comentario.Krisha A.
El cliente no dejó un comentario.MARY T G.
Only problem I had was I did the online preregistration to ovoid going through any other paperwork and to avoid being in building longer than needed and to avoid being around people that may have a imaginary virus â€œCovid- Caronaâ€ yet I still had to go in and be asked tons of questions I had already answered during preregistration Other than that they were great people it's just your system needs improvedDale M.
El cliente no dejó un comentario.Marc R.
This location goes above and beyond to make the customer experience the best possible experience ever! I would go there to rent a uhall even if I had to drive 50 miles to get there! Best experience I have ever had with renting a uhall ever!!Melody C.
El cliente no dejó un comentario.Robin R.
El cliente no dejó un comentario.Paul C.
The first uhaul we picked up had issues with the steering to the point where it was difficult to keep it in the lane and then a check engine light came on while we were driving it. After we loaded everything up, we had trouble getting it to start. When it did start, it wouldn't shift gears until it was over 5000 rpms. The next morning I called the location and explained the situation and that we would like to trade it in for another one. I told them I would be there in a couple hours. When I got there, I waited my turn in line and when they asked me what I needed, I said I had called earlier and needed to get a different uhaul. The guy I spoke with was standing there and he said they were very busy and I would just have to wait. When he finally got around to taking care of me, I mentioned that I had not replaced the gas because I was afraid if I turned it off at a gas station it wouldn't start back up. He said, I would just be charged for it. The rate for that is $4.75 a gallon. I told him I didn't think I should pay a penalty because of problems with their equipment. His responsive was dismissive at best as he walked out the door. It was, "We have had this equipment for two years and never had a problem before." The implication was that somehow it was my fault. He never apologized for the inconvenience or the wait. It took us over 45 minutes to get out of there. That was time we really didn't have to spare while we were trying to move. The second truck had none of the issues that we experienced with the first so there was clearly something wrong with the first truck. Finally, in a complete disregard for public health, more than half the workers were not wearing masks. Overall, it was a terrible experience and I would not recommend this location.Amy M.
My experience was great. But I did want to suggest that the truck I rented have its transmission fluid check just because going from first to second was kind of rough.Debra S.
El cliente no dejó un comentario.Gary K.
El cliente no dejó un comentario.Kenneth S.
El cliente no dejó un comentario.Marcia C.
Well handled..great peopleJeffrey G.
Everything went well except at the time of delivery of the trailer. It was parked in the mud and it was dirty. I asked about a walk around to note damage and the attendant said there was an online check process. When I viewed the photo it was nothing like the one I picked up so I spent about 15 minutes logging a bunch of pictures of obvious damage. This made me concerned about check-in at the other end where I was dropping off.Paul R.
All goodAndrew G.
El cliente no dejó un comentario.Kevin S.
El cliente no dejó un comentario.Johnrobert-Gary M.
El cliente no dejó un comentario.Ray L.
Level Park Hardware is fantastic.Blaine T.
El cliente no dejó un comentario.Rebecca B.
El cliente no dejó un comentario.Russell E.
Everything went as it should have..one thing though...didnt like the fact that they made me purchase a trailer light adapter which i feel should have been included in the rental...Quenton M.
El cliente no dejó un comentario.Emmanuel N.
El cliente no dejó un comentario.TRACEY T.
El cliente no dejó un comentario.Dennielee S.
El cliente no dejó un comentario.Mark L.
El cliente no dejó un comentario.carolyn M.
El cliente no dejó un comentario.Mary A.
El cliente no dejó un comentario.ANNETTE B.
El cliente no dejó un comentario.LARRY E.
After all the confusion and being rerouted to a location that wasnt open and having to drive 30 minutes to another location it all worked out.JULIE C.
El cliente no dejó un comentario.Roy R.
El cliente no dejó un comentario.Christina H.
The staff are always kind, efficient & helpful.Phyllis V.
Steering was pretty loose side to side. Made it a little challenging keeping it straight on the road.GUY K.
I called ahead to make sure I could return the truck I rented to this location and that there would be no additional charges. I was told it was no problem and no additional charges. I get there and there are additional charges. Total hassle. Employees not trained. No customer service.CariAnne H.
The place was kind of hard to tell which spot to be, however; the employees were helpful and right on it. They got me right out!Melissa L.
Listen to the customersKennethmark K.
El cliente no dejó un comentario.Ashley N.
Employees were very nice and informational.Penny W.
El cliente no dejó un comentario.William D.
Uhaul did not shift. It was messy and dirty.Marilyn N.
El cliente no dejó un comentario.David L.
El cliente no dejó un comentario.JAMES M.
El cliente no dejó un comentario.Charles H.
El cliente no dejó un comentario.Sarah R.
Staff was amazing.Chantel L. | Overall Experience
I did not actually see the facility at Level Park Hardware.Privacy R. | First Impressions
Level Park Hardware went out of their way to make it easy for us and make sure all was right. He was a godsend at a challenging time. I would suggest this route to others.Privacy R. | First Impressions
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