Comentarios de los clientes para Less Stress Rentals

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Less Stress Rentals

Clasificación general:

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Fred M.
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Great location to represent U Haul very friendly staff and very accommodating!!!

ciji L.
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El cliente no dejó un comentario.

mike H.
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I got a car trailer an the straps are trash .the car come lose an smashed in my bumper .

david W.
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Lower the parking blocks to normal height - to help save the customers bumpers - $100 each installed

john G.
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El cliente no dejó un comentario.

David G.
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El cliente no dejó un comentario.

chris H.
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El cliente no dejó un comentario.

Fred M.
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El cliente no dejó un comentario.

Jerry C.
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El cliente no dejó un comentario.

Rafe T.
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El cliente no dejó un comentario.

EDWIN J.
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They stayed open 45 minutes past closing time so I could drop off my trailer. Thanks.

Sean S.
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El cliente no dejó un comentario.

kim B.
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Just keep doing what y'all are doing. You guys rock!

RICHARD E.
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Nothing

Kenneth O.
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El cliente no dejó un comentario.

Michael T.
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El cliente no dejó un comentario.

john Q.
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Very polite and courteous very knowledgeable

Cindy B.
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El cliente no dejó un comentario.

arenna H.
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El cliente no dejó un comentario.

edna H.
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Wasn't really sure which building that needed to go to as the trucks and trailers were in three different locations but was adviced that they were in the process of moving

Sharon S.
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Truck was clean and worked well, and the rental process was easy. And they worked with us, when we had to extend our rental. Good experience!

Norman C.
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A bit crowded lot, but made it in and out fine.

Neal B.
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El cliente no dejó un comentario.

Kevin C.
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El cliente no dejó un comentario.

CHRIS N.
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El cliente no dejó un comentario.

Kari M.
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El cliente no dejó un comentario.

Tina H.
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El cliente no dejó un comentario.

James E.
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El cliente no dejó un comentario.

Daniel B.
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Very professional.

WILLIAM H.
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the location in bloomington is very hard to find, very bad visibility from the road.

Jeff T.
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Easy reservation on the same day I needed it.

Seth H.
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El cliente no dejó un comentario.

MEAGHANN S.
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El cliente no dejó un comentario.

Kimberly F.
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El cliente no dejó un comentario.

Steve C.
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The trailer was good and as expected (I've rented about 15 uhauls over the years) but the 2 guys working with me were very unprofessional. While they were nice to me, they barely knew what they were doing and they used a lot of profanity with each other; they were even arguing about who is in charge at times. It was awkward! I will go to another location next time.

Tom C.
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Personnel at this site were very friendly and helpful, but it would be nice if they wore masks during the COVID era. The drop-off process was quick and totally painless. I would definitely use this location again.

raymond L.
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El cliente no dejó un comentario.

Bart A.
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I appreciate being able to rent a ball hitch - but personally, I feel like $30 for renting it for a 6 hour local trailer rental was quite steep. It cost me more than the trailer did. I simply forgot mine and didn't need to buy another one. But ... I guess they had me in a bit of a "stuck" situation and could charge me whatever they wanted. That was the only thing that didn't feel good about this rental.

Tyler P.
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Incredible service! Quick, friendly, and they attached the trailer themselves in the pouring rain

Eugene S.
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Did not know I had to drop off at this location. Dropped off closer to my destination. Had no issues.

Joshua G.
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El cliente no dejó un comentario.

Victor G.
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El cliente no dejó un comentario.

Cynthia B.
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Needs No Improvement! CJ was very accommodating and I will be going back in future!

Andrew B.
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El cliente no dejó un comentario.

Patricia N.
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El cliente no dejó un comentario.

Megan D.
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El cliente no dejó un comentario.

ERIC M.
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El cliente no dejó un comentario.

Christie H.
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El cliente no dejó un comentario.

Beth W.
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Everything was very convenient, close to campus. Very friendly staff.

William W.
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El cliente no dejó un comentario.

jamaal B.
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N/A

Rebecca B.
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Very friendly professional and helpful service?

pat K.
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El cliente no dejó un comentario.

DEBBIE S.
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El cliente no dejó un comentario.

Rodney O.
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El cliente no dejó un comentario.

Lisa R.
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The Guys were AWESOME I would recommend them to anyone!!

Michael R.
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Printer in the office didn't work, so I was't provided a paper copy of my contract. An emailed copy was supplied. Eddie gave me a couple of nice tips on how to best secure the 6x12 trailer onto the ball of my hitch, which I appreciated.

stella L.
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Nothing everything was perfect.

George K.
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Great experience! Great management and customer service. Would definitely rent there again.

David B.
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Friendly. very helpful. Nothing needs to improve.

Katharine G.
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Pros: The guys working were great. Moved truck out so it was easy to leave premise. The cargo area of truck very clean. Did get a truck and was able to get the move done. Cons: The office very dirty and dark and cluttered. Appreciated all the effort to get truck we needed, but ended up with a bigger truck 15' although We ordered a 10'. The cab was not clean nor smelled clean. Pet hair in Passenger seat and cigarette or small cigar ashes on the floor with a very strong smell like there had been a lot of smoking going on in the cab. No USB ports for cell phone when using GPS. Bring your charge bank or a cigarette lighter USB adapter.

VINCENT D.
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Inside of truck smelled like a dirty wet dog couldn't hardly see out of windshield inside of it was so dirty then they charged my card before I left when I returned it they owed me for the millage difference and instead of refunding me the difference they charged my card again which overdrafted my account costing me a grand total of $219.00 when it was supposed to be $82.00

Tyler B.
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Nothing to improve. The 2 guys were very welcoming and it was so simple and easy. I was out of the office in 5 minutes.

jeffrey S.
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El cliente no dejó un comentario.

Michael E.
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I am very appreciative of the fast, friendly professional service!! THANKS!!

Elliott B.
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El cliente no dejó un comentario.

leteia S.
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They got me all the way together, thanks guys!!??

kip M.
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El cliente no dejó un comentario.

Michael E.
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Very simple online transaction, and very professional and pleasant picking up and dropping off rental.

Paul D.
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El cliente no dejó un comentario.

Ursula P.
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El cliente no dejó un comentario.

anita N.
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El cliente no dejó un comentario.

chuck C.
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Nothing, great customer service, very clean and well organized..will use this uhaul place everytime..also will reference my friends and family to this location..

Scott C.
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El cliente no dejó un comentario.

Greg G.
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great people!!!!! Excellent service ….

Tommy B.
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El cliente no dejó un comentario.

Kevin D.
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Was delay in pick up time due to uhaul system being down much of day on Saturday May 30

Tom B.
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El cliente no dejó un comentario.

Cameron K.
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Not sure. CJ is nice but the internet was so slow....

Tabitha W.
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They were super easy to talk to. They went above and beyond to get us a truck for a just few hours by calling a customer to reschedule. It was awesome! And I would definitely go back to them.

RICHARD E.
Clasificación:

Nothing

william D.
Clasificación:

I think the mileage rate that U-Haul charges is a bit steep ($0.99) considering the customer has to pay for the fuel used. I believe $0.50 would be a more appropriate charge. I would hate to have to move out of state with your rates.

Sara B.
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CJ and staff were friendly and helpful. Truck was ready when promised and check in was speedy. Thank you!

Alec L.
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CJ was awesome to work with. This location was right around the corner from my house and he made sure he had the equipment I needed. Extremely helpful and friendly as well! A+++

bill N.
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One of the best rental experiences I have ever had. CJ was very straightforward with everything, and kept in touch before my rental day. 10/10 on CJ.....Don't piss him off so he quits renting, he's a good one.

jonathn P.
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El cliente no dejó un comentario.

Byron W.
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El cliente no dejó un comentario.

Spencer R.
Clasificación:

I was charged $25.00 for a cleaning fee. When I received the box truck, the box was completely full of mud along with the utility dolly not being secured like it normally is. The building this location is in looks completely ran down and is being lived out of. Do not rent from here.

chris M.
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El cliente no dejó un comentario.

Loren S.
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Attendant was not on site even though the OPEN sign was lit up. I had to call them and wait for them to arrive both picking up and dropping off the truck.

Meghan W.
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Great customer service!

Aaron F.
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I appreciated getting calls from the Less Stress person giving me clear instructions and making sure my questions were answered.

Anthony C.
Clasificación:

I rented from a different location but the pickup location was changed at the last minute. This was not only a pain in the ass that cost me time but it also ate into my allocated mileage. Be better when you do this. Give more notice. Allow more miles. Also, when you are renting solo, it also makes it difficult to collect and get home after delivery if you change the location to 6 miles away rather than 1.

Omar S.
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Nothing!

samuel A.
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The experience was great, and I loved the online check-in.

randy P.
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El cliente no dejó un comentario.

John D.
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CJwas great but UHaul sucked. When I arranged this rental UHaul showed a Bedford location less than 1 mile from my house. The confirmation showed it wass actually a Bloomington location (South Side). When my wife and I arrived at the Bloomington location the man said their only 20 foot truck was not being returned until 3 pm. I told him 3 pm would not work because I had made arrangements from a guy to help us, beginning at 10 am. The guy from Southside said we had to then go another 10 miles to rent from CJ. CJ was good to work with - the false advertising was not his fault, nor was the fact Southside's one and only 20 foot truck would be late. This threw off my help, and he window during which we could accomplish our move - a real hassle.

Timothy B.
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El cliente no dejó un comentario.

bonita L.
Clasificación:

Nothing. Young man was very helpful and courteous.

Trisha U.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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