Customer Reviews for Les Entreprises Inc
(U-Haul Neighborhood Dealer)

59 reviews

4161 Rue Villeneuve   Lac Megantic, QC G6B2C2

(873) 889-8911

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(873) 889-8911

4161 Rue Villeneuve
Lac Megantic, QC G6B2C2

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Service available on time in the morning. Nice experience. Will rent again.

Roger R. 
Rating:
4.0

The place was good but it's too far from where I supposed to pick up my truck

Mohammed A. 
Rating:
5.0

Customer did not leave a comment.

CELINE G. 
Rating:
1.0

Gaz inexactes camion sale

alain L. 
Rating:
4.0

Customer did not leave a comment.

PIERRE F. 
Rating:
4.0

le gars super correct est les pneus de uhaul qui smnt pas correct

CONSTYOTAINC M. 
Rating:
4.0

Customer did not leave a comment.

Carole-Anne J. 
Rating:
5.0

Customer did not leave a comment.

SYLVAIN G. 
Rating:
3.0

La boîte pour mettre les clés n'était pas présente.

Bruno V. 
Rating:
3.0

Customer did not leave a comment.

kevin F. 
Rating:
1.0

Le propriétaire ne m'a pas salué, il a pris 45 minutes à compléter la facture et était de très mauvaise humeur. Le ménage dans la remorque n'avait pas été fait

Huguette P. 
Rating:
4.0

Customer did not leave a comment.

Marie-Christine H. 
Rating:
5.0

On a eu un service de qualité

Jacques G. 
Rating:
5.0

I understand that vehicles registered in the US do not have to wholly comply with Canadian regulations, but driving through a snow storm with 4-season tires was nerve wracking - and dangerous. An effort should be made to have proper winter tires on the trucks. Other than that, service was excellent and the truck top notch.

ron R. 
Rating:
3.0

Customer did not leave a comment.

christine S. 
Rating:
3.0

Customer did not leave a comment.

christine S. 
Rating:
5.0

Customer did not leave a comment.

Alexis B. 
Rating:
5.0

5 étoiles

Ghislain L. 
Rating:
5.0

Customer did not leave a comment.

Mathieu L. 
Rating:
4.0

Un gros merci !

Eric P. 
Rating:
5.0

Customer did not leave a comment.

Chantale C. 
Rating:
5.0

Customer did not leave a comment.

Rock R. 
Rating:
2.0

Customer did not leave a comment.

Rating:
5.0

Customer did not leave a comment.

André G. 
Rating:
5.0

Customer did not leave a comment.

Alain N. 
Rating:
4.0

Customer did not leave a comment.

manon F. 
Rating:
3.0

Je croyais que le système devait être on part avec un camion plein d'essence et on le ramène plein. Ce n'est pas le cas, ici c'est on part avec un camion au 3/4 et faut le ramener au 3/4, ce qui est plus difficile à gérer.

Renée B. 
Rating:
5.0

Customer did not leave a comment.

France G. 
Rating:
3.0

Le local où c'est situé n'est pas très accueillant. Il a fallu que je cherche les employés pour qu'ils viennent inspecter et accepter le retour du camion.

louis G. 
Rating:
2.0

Il n'y avait personne lors de mon retour malgré que j'étais dans les heures d'ouverture j'ai dû appeler et rien n'était clair ou je devais remettre la remorque.

serge G. 
Rating:
5.0

Customer did not leave a comment.

Nathalie G. 
Rating:
3.0

Nous avons rapporté le camion et la remorque à 19 h le jour même de la location. Pas de personnel sur place .

lise D. 
Rating:
5.0

Customer did not leave a comment.

alice Q. 
Rating:
5.0

Customer did not leave a comment.

manon F. 
Rating:
5.0

Customer did not leave a comment.

Michel B. 
Rating:
3.0

Customer did not leave a comment.

Antoine B. 
Rating:
4.0

Customer did not leave a comment.

patricia L. 
Rating:
4.0

Customer did not leave a comment.

Jean Pierre L. 
Rating:
1.0

Agents told me in april that reservation for 1st of july could only be done at the beginning of may (which was not true since customers could make reservation online at ANY time) so I did my reservation of a 15' on 1st of may for my moving on 1st of july, agent told me I would be contacted before june 30th 6pm. On june 30th 6h30pm still no call back received, I had to call and wait 45minutes for an agent that told me I needed to get my truck in Gatineau, when my moving was from Sherbrooke,Qc to Quebec city,Qc (Gatineau is 300km away). Agent put me on hold and transfered me to Uhaul Ontario without any reason, I had to explain the issue again and agent told me I would have to pick up the truck in Vermont, USA (?!). In the end, I had to wait for a call the next day. Saturday july 1st 8am, I was at closest uhaul point of service to be told that my name was not on their reservation list. I had to wait an hour before receiving a call that would let me know that no 15' truck was available in Sherbrooke until next morning (again, I made the reservation 2months ago and I prepaid the 15' truck on june 29th) which was out of the question. The only somewhat convenient truck was a 10' with a trailer that needed to be picked up at Lac Megantic (1h15 away (2h30 round trip) from sherbrooke. I lost my helping hands because it was now too late (we received the truck at 11h45). We finished moving at 8hpm without any help. All in all the worst moving experience so far, I will never refer your services to anyone else. To this day I still consider my rental should be credited in totality since I lost all my day for nothing even after I made reservation 2 months ago and prepaid the truck prior to moving.

yoann B. 
Rating:
5.0

Customer did not leave a comment.

journal M. 
Rating:
4.0

Très bon service merci

Chantal P. 
Rating:
4.0

Customer did not leave a comment.

Daniel D. 
Rating:
4.0

le service du retour étais correct apres explication et facture a l'appuis il a dit qu'il corrigerais l'essence

alain B. 
Rating:
5.0

Everything was exceptional- thanks.

David J. 
Rating:
5.0

Customer did not leave a comment.

veronique D. 
Rating:
3.0

Customer did not leave a comment.

Denis L. 
Rating:
5.0

Service très professionnel et amical.

james B. 
Rating:
5.0

Customer did not leave a comment.

peter M. 
Rating:
4.0

Customer did not leave a comment.

remi L. 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN R. 
Rating:
4.0

Customer did not leave a comment.

YANN B. 
Rating:
1.0

Pas d'explication concrète des miles / kilomètres ni de la façon dont marche le paiement de la distance. A revoir à 0.

marie-claude D. 
Rating:
5.0

Customer did not leave a comment.

Bianca L. 
Rating:
5.0

Customer did not leave a comment.

chantale C. 
Rating:
3.0

Customer did not leave a comment.

Nathalie C. 
Rating:
3.0

Customer did not leave a comment.

REBECCA C. 
Rating:
1.0

Customer did not leave a comment.

Mark R. 
Rating:
3.0

Return Invoice to Customer, The e-mailed invoice only showed no amount owing, customers need an invoice showing amount paid also

Bryan B. 
Rating:
4.0

Customer did not leave a comment.

NEWFOUNDLANDD H. 
No reviews have been submitted for this location.

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