I want informed if a $25 cleaning fee that was added into my bill.Lisa G.
Customer Reviews for Legends Skate & Gift Shop
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The truck was dirty and muddy. We were charged for gas when the tank was full. I am sending a separate complaint.James R.
Nice person came out and got the key to chek the truck in before we got in to the the sit for drop box.Tamber L.
Unit was returned clean but still was charged a cleaning fee, that seems a bit unfair.Amy R.
Alberto was very knowledgeable and helpful in determining the size and distance that I needed. He was friendly and a pleasure to work with.Tammy D.
El cliente no dejó un comentario.Michelle H.
Have more than one person workingPATRICK T.
El cliente no dejó un comentario.Earl H.
El cliente no dejó un comentario.Alexis E.
El cliente no dejó un comentario.Paul L.
Great customer service. Making the reservation, picking up the cargo van, and dropping it off was so easy and hassle free. Gracias.Michael D.
El cliente no dejó un comentario.Justin D.
Be very careful if u reserve equipment from this place. Not only was it guaranteed and there was nobody attending the business when there was supposed to be, I didn't get the equipment I was still charged and now it's under review to see if I can even get my money back!! Ridiculous!ERIN C.
El cliente no dejó un comentario.Jacob F.
El cliente no dejó un comentario.Bobbi C.
stop dealing with this place.Ronald K.
El cliente no dejó un comentario.Jennifer U.
Guy didn't help with hookup and trailer was damaged , which didn't effect performance, but the whole trailer was COVERED in oil filthy dirty.Gerald K.
The truck leaked water the whole drive from Ohio to Florida it was pouring rain and most of my stuff got ruined im very upsetmorgan A.
Outside of cargo van muddy. Inside dirty. But needed van for only 2 hours so it did the job. Staffer very friendly, professional and helpful.Michael S.
I was told that I would receive money back if I returned the truck early from the location I picked up the truck and from the person I reserved it from online. The place where I dropped off the truck said that was not true. I would like an explanation.David M.
El cliente no dejó un comentario.William R.
The clerk was super nice. However, I had an issue with the safety chain s hooks connecting to my truck. I was directed to Central Dispatch who offered zero help and weren't willing to even try to find a solution to help me. I was left to head to the hardware store and figure it out on my own.Randall A.
El cliente no dejó un comentario.Jeremiah C.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.Richard F.
El cliente no dejó un comentario.Kendra C.
El cliente no dejó un comentario.Dustin A.
We got charged cleaning fee even though there was literally nothing to sweep out & the things they ask to be folded weren't even In the van. Got jipped 25 dollarsKyle W.
El cliente no dejó un comentario.Michael L.
My experience was flawless. Friendly and helpful customer service. The trailer was easy to pull and the size was perfect for my needs.William J.
Great Service! Friendly and nice location.Rebecca D.
El cliente no dejó un comentario.Luke D.
I originally booked to pick up my uhaul at the 21st street location. When I arrived I was told that my truck was not available there and needed to go to the Everett Ave location. When I arrived there nobody was there and the sign on the door said they wouldn't be open for another 3 hours. Being in a time crunch to move I had to call back to the 21st street location where they left me on hold for several minutes only to provide me with their managers number. After several failed attempts to reach him I had to call the location back. Once I was able to reach someone to help me I picked up the truck from the Everett Ave location and was assisted by a very nice guy who turned my experience around. I did NOT have a good experience with the 21st street location or their customer service.Rebecca M.
They locked the keys in truck I was post to get. So it took almost a hour to get a new one ,or I would have returned it before place was closed. Then when returning it , it took another 20 minutes to return it on website. It wouldn't let me use my location on my phone so I had to use my friends phone . The people that worked there nice and fixed there mistake, but it wasted my time I could of be moving my stuff.John D.
El cliente no dejó un comentario.mark G.
I did a mobile pickup. None of the add on items I purchased(dollies and furniture pads) were in the truck when I got it which I didn't know until I opened the truck up when I got home. I called them and they didn't even have furniture dollies so he suggested I get it from another store and he's reimburse me if they had to charge me again. So when I returned the truck I gave him the receipt showing I had paid for them at the other store and he still charged me for having them. I called him today and he told me he'd fix it but I still haven't seen it fixed.Noel G.
El cliente no dejó un comentario.Michael G.
El cliente no dejó un comentario.Neil B.
El cliente no dejó un comentario.Larry H.
Unprofessional. I suggest to go to the actual store to receive good service. I reserved a trailer and found myself 'waiting for him to open up because he was late. There was no lights for trailer, overall poor experience.Donovan B.
El cliente no dejó un comentario.krista N.
Like that this location is open on the weekend. Was convenient that it was the only location open on Saturday June 6th.Peggy S.
I rented a car dolly and I was not able to use it due to a broken tie down strap and my rental money was not returned or put back on my card.Brian H.
The clerk that helped me was the best. He addressed my needs and got me going quickly. We will be back when we need another rental vehicle. Tim A.Timothy A.
El cliente no dejó un comentario.Jakob D.
Very good customer service the employees were very friendly and helpful they also sell really cool merchandice for skateboarding please check them out :)Destiny C.
Stay friendly, stay helpful, and keep your current location. Need more neighborhood locations.Cherale W.
There was not person there at all as a lady I had to ask a stranger to take cargo trailer off my truck, it was very scary, i couldn't figure out how to do your internet to return trailer i was very very upset with this process I returned the cargo trailer in Newark Ohio 160 Everertt Streetjeanette R.
Great location. Friendly staff. Can pick up and drop off through app. Low variety of vehicles but should fit most people's needs. Will definitely use again in the future.Alex W.
El cliente no dejó un comentario.Jennifer S.