U-Haul app does not work. Picture was not completed. Had to go into facilityBarbara B.
Customer Reviews for Legacy Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Checked my rental out by mobile app. Did not like the experience. Took about 20 minutes which I thought was too long. The app is very slow, I had to wait about a minute for each page to load. Plus, the app dropped in the middle of checking out my vehicle, and I had to start over. Attendant at drop off was very nice.Kenneth O.
El cliente no dejó un comentario.Elizabeth H.
Megan was great and helpful.Mark K.
Key chain was broken and dolly i ordered was not in truck but everything else was perfect. Truck very clean and online service was manageable.Christopher M.
My experience was really good.Cassandra M.
It was all great. The only thing is I didn't get my dolly and rolling cart but I was still charged for them. Other then that the whole thing was great! Love that it's 24 hoursDiana C.
The AC was not working. I was informed about that, they should not have that truck or at least they should compensate me for that.Alaaedin K.
El cliente no dejó un comentario.CAMERON N.
El cliente no dejó un comentario.FNU K.
Lady at the storage place was super friendly and helpful and made a stressful day less soRobert R.
El cliente no dejó un comentario.Tonya D.
Your online app is terrible. We tried to use it checking in and returning. Never worked.Barbara J.
El cliente no dejó un comentario.ADAM S.
El cliente no dejó un comentario.James V M.
El cliente no dejó un comentario.Ronald E.
Mehgan was exceptional. She was professional, helpful, and got the job done. I'll be back!Jason P.
The self service process was a headache. The verification process should be done before you arrive. It took 15 mins. Other then that the rental was smoothPrincess R.
Actually have the equipment in the truck that was ordered as well as have the ability to pick up the truck without an hour on a call with U-Haul trying to fix the app.Brandon S.
El cliente no dejó un comentario.Eric R.
No one to assist. Keys locked in mail box with locks that are very very difficult to open. Spent 2 hours trying open lock. And another 1 hour to return key to same mail box I will never recommend this location for rental pickup or drop offHenry M.
El cliente no dejó un comentario.Meredith B.