El cliente no dejó un comentario.DONALD J.
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Eric D.
El cliente no dejó un comentario.Tommy M.
El cliente no dejó un comentario.Angie C.
El cliente no dejó un comentario.DARREL D.
Jennifer handled the transaction. She asked if I had rented from U-Haul before which I had. Once she was advised that I had previously rented with U-Haul she decided that she didn't need to go over any charges at all. I was never presented with the contract until after my funds were held. The transmission on the vehicle was also rapidly going out as it wouldn't up shift into the next gear forcing me to drive mostly in first and second. I expressed my dismay with Jennifer once I received the contract via email. When she was contacted she provided no resolution besides just bringing the vehicle back. By this time the vehicle had already been loaded and we were 20 miles away from her store. She also contacted a supervisor which provided a lackluster $10 discount. This was as bad of an experience that I could have had. I won't be renting through U-Haul moving forward. I'll also be disputing these charges with my credit card company since nothing from the agreement was provided to me until after a hold was placed on my card. Please revoke Jennifer's store from renting out your equipment.Jacob C.
They did not check if the lights were working after hooking up trailerCHERYL J.
Renting the truck was a pain due to the fact that U-haul's website did not work. It took almost an hour of time to get the truck. The agent finally wrote a paper contract. Your website needs help!!!!Mark W.
El cliente no dejó un comentario.David K.
El cliente no dejó un comentario.Rachel S.
El cliente no dejó un comentario.Jack H.
El cliente no dejó un comentario.lois A.
El cliente no dejó un comentario.Sheilda C.
El cliente no dejó un comentario.Richard B.
Jennifer was so sweet and friendly. She was super busy when we showed up but she made it known that she would be right with us as soon as we walked in. Would use them again if we ever need a uhaul againKyle T.
El cliente no dejó un comentario.Phillip M.
El cliente no dejó un comentario.Kelly C.
Excellent customer service at Lee's highly recommend them for your moving needsGEORGE B.
I appreciated the responsiveness of the call center and their flexibility for my requested changes. They went out of their way to save me money.Michael F.
El cliente no dejó un comentario.Adam B.
The customer service was great this time but as soon as I got on the highway passing through sand springs I got pulled over for my left blinker not working on the trailer I got a warning and he sent me on my way and as I got onto the turnpike I got pulled over again so this time I told ohp I would pull off at the next exit and fix it. So I crawled under the trailer and found a wire that had not been crimped properly so I purchased what I needed and repaired the blinker/brake light. (This was after I even asked if the trailer was ready to go )Jacob W.
I got the optional insurance even though this was a trip less than 20 miles. If there is no incident/accident, then U-Haul should consider refunding all or a portion of this insurance. I won't use U-Haul again unless I absolutely need to because I don't believe in giving companies free money, especially when I return the rental in same condition as received.Camie H.
It was a very good experience. Jennifer was very professional and friendly. The truck was in good shape and was easy to drive.Kay S.
Excellent help and staff extremely helpful and courteous.Austin F.
Super nice people always a pleasurrLarry O.
Very well managed and enjoyed the u-haul teamLarry O.
Had nice clean pull behind box trailer, (good tires!!), and very nice staff.Joel B.
Took care of everything on line thought I was renting in Claremore,OK. -BUT on page two of my printed copies it listed Lee's Feed and that was 25 miles out of my! 50 miles round trip! Found all this out after trying to pick up at Claremore location! Very frustrating! I was very up set.Gregory U.
El cliente no dejó un comentario.David F.
U-Haul needs better communication. i drove to three different locations on opposite sides of town before I was able to actually take delivery of my truck. Also, the employees at the north Lewis and downtown locations seemed clueless. U-Haul did not have my vehicle available and these employees acted like it was not their problem. Lees feed was the only useful location. They were also the only U-Haul representatives that provided a useful level of customer service.Robert S.
El cliente no dejó un comentario.Austin S.
El cliente no dejó un comentario.Doug K.
El cliente no dejó un comentario.Chad M.
El cliente no dejó un comentario.james S.
El cliente no dejó un comentario.Berl O.
Clean the trucks and always check windshield wipers. ...rain season is here...was in a down pour last night wipers was so bad couldn't see to drive...Lance L.
El cliente no dejó un comentario.Paul S.
I was charged $10 more than I was quoted. I've tried calling several times to get this resolved and have been unable to get someone on the phone to assist.April L.
Great customer service. The people at Lee's Feed were very helpful and easy to work with. I'd probably go out of my way to do business with them in the future.daniel D.
Have some refreshments maybe it was a little warm and wife and I forgot our water and didn't see machine to get something or a cooler with water and soda and juiceROBERT B.
El cliente no dejó un comentario.Lisa C.
I normally use one of the main U-Haul locations for my moves but I chose to use this one due to location and I have to say I would definitely use them again. It almost felt like I was in a small town away from the big city where people are polite and helpful. I wish I could have just hung out there for awhile.STEVE B.
El cliente no dejó un comentario.ROY H.
This place is the easiest and best I've ever leased a U-Haul fromKYLAN M.
El cliente no dejó un comentario.Troy R.
El cliente no dejó un comentario.Aivar K.
El cliente no dejó un comentario.william D.
El cliente no dejó un comentario.william D.
No comments. Very professional and courteous staff.Razvan P.
El cliente no dejó un comentario.Kevin W.
El cliente no dejó un comentario.Nancy J.
El cliente no dejó un comentario.Christopher D.
Everything went great! The lady that rents the uhaul was very pleasant and made everything go smoothly.Rylan K.
El cliente no dejó un comentario.ANDREW R.
El cliente no dejó un comentario.Vivar O.
El cliente no dejó un comentario.Chris W.