Customer Reviews for Lees Auto Sales
(Distribuidor de U-Haul del vecindario)

658 comentarios

1623 E Oak St   Conway, AR 72032
(Hwy 64)

(501) 329-0497

Horarios de la ubicación

  • Lun.- vie.: 8 a. m. - 4:30 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: 1 p. m. - 4 p. m.

Servicios en esta ubicación:

Contáctanos

(501) 329-0497

1623 E Oak St
Conway, AR 72032
(Hwy 64)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 8 a. m. - 4:30 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: 1 p. m. - 4 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Excellent service and people! Dont change a thing

ASHTON S. 
Clasificación:
1.0

El cliente no dejó un comentario.

TITUS M. 
Clasificación:
1.0

Online is horrible. Could not get thru to U-Haul for 1 hour to finish the process

sherry H. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHAN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHLEY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

VALENCIA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Isvany P. 
Clasificación:
5.0

Debra was excellent, she is a great representative for U-Haul.

DONALD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark C. 
Clasificación:
5.0

Will only rent from this location for any future needs. The lady who helped me today was so nice!!!!

ROBERT W. 
Clasificación:
5.0

Fix the air conditioner in the truck we had rented.

RHONDA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amy C. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK B. 
Clasificación:
3.0

Business was closed when we dropped off I would like to know why I'm being charged twice for the same reservation though

Ashley W. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALTON L. 
Clasificación:
5.0

El cliente no dejó un comentario.

roger I. 
Clasificación:
3.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brad M. 
Clasificación:
1.0

I was checking in from my phone and got half way through and would not continue so then I had to call to finish the check in. The gas was at 3/4 and when I returned it was put back at 3/4 and I still was charged for gas on my invoice. I was to have a dolly and went inside and they did not have one which was a big inconvenience. They had appliance dolly's and I asked if I could use one of those for the same price of the dolly I was to have and she said no. The check in process via the phone was a long process. Also the mileage I calculated was from a place closer to where my daughter was moving so going all the way across town added more miles which in turn cost more money. Very unhappy with this whole experience and will look at other rental companies in the future.

Amy B. 
Clasificación:
5.0

First time. I will definitely be back to this location. Very friendly customer service.

Josie R. 
Clasificación:
3.0

El cliente no dejó un comentario.

KATIE M. 
Clasificación:
5.0

I've rented from here several times and while I never asked for her name the same woman is always there and she has always been very nice and knowledgeable.

joseph L. 
Clasificación:
4.0

I had difficulty checking in with my phone. Might encourage people when they check in to sign up and walk through the app before leaving.

TINA D. 
Clasificación:
5.0

Great service. Great experience.👍

WILLIAM G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDALL E. 
Clasificación:
5.0

Extraordinario servicio al cliente

JOSEPH K. 
Clasificación:
5.0

Everything was Excellent.

CONSTANCE G. 
Clasificación:
4.0

El cliente no dejó un comentario.

DENNIS D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM T. 
Clasificación:
3.0

El cliente no dejó un comentario.

DEBORAH M. 
Clasificación:
5.0

I believe I was charged twice for this rental as the billing on my bank statements are $129.95 and another $235.80 that totals $365.75. I used a in town rental for 2 days and drove approximately 130 Miles. Can you please call me at 5015147646 so we can correct these errors.

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cameron W. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMUEL PAUL K. 
Clasificación:
2.0

Got to the location and worker watched me walking up to the door and locked it then left and went on lunch even though they knew I needed the furniture pads that I had purchased. I tried waiting for her to come back so I could receive help and I ended up losing an hour of my time that I rented. This was my first experience renting a u haul ever and I was very unhappy with it. I will never do it again.

Tyler R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Astra G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny B. 
Clasificación:
3.0

I have returned the truck and it was very difficult to get internet service in the area so I don't think it was checked in. And the people inside had Locke the office door I guess they closed and was not able to get assistance and will be cathedrals extra

ROLANDA B. 
Clasificación:
5.0

Your customer service at this location On Oak Street in Conway Arkansas was awesome. Lovely lady that ensured all my needs were met. I wish there were more folks like her. Very pleasant experience all because of her.

KAREN H. 
Clasificación:
5.0

Nothing I can think of. Everything was fine!

Uriel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZACHARY T. 
Clasificación:
4.0

Provide all equipment that was ordered and paid for.

JOSEPH V. 
Clasificación:
5.0

Lady at front desk was extremely pleasant and accommodating

ANDREW O. 
Clasificación:
5.0

Great place to do business. Trailer pulled very good.

HAROLD Q. 
Clasificación:
5.0

Very sweet people who run the place.

WENDE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

mary F. 
Clasificación:
4.0

I drove for 50 MINUTES trying to find the place. Finally, my luck changed. The lady showed me just what to do and walked me through the steps. She was extremely nice and very polite. In my opinion she done an excellent job. She made my checkin process very favorable.

DERBRA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

FELICIA N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN SWIFT B. 
Clasificación:
3.0

El cliente no dejó un comentario.

SHREATHA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert A. 
Clasificación:
5.0

The people at this location were very friendly and helpful. My entire experience was outstanding.

Wayne J. 
Clasificación:
5.0

Very helpful and kind.

abraham C. 
Clasificación:
5.0

Nothing, it's as good as it can be.

rex W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bill V. 
Clasificación:
2.0

El cliente no dejó un comentario.

MARK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

kam W. 
Clasificación:
2.0

El cliente no dejó un comentario.

alvin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Morgan F. 
Clasificación:
5.0

There was no one there when I returned the truck I did everything online and it went smooth. The drop off place was perfect for us and ample parking to leave the truck safely.

Theresa F. 
Clasificación:
5.0

Great customer service!

Jerome T. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Mary R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben B. 
Clasificación:
1.0

horrible service and phone services not helpful at all

chris M. 
Clasificación:
5.0

Very nice and helpful. Professional and able to explain all of the options. 5 stars

William R. 
Clasificación:
1.0

I was charged for an extra day without any authorization and requested a refund almost a week back with no response. Please assist

Kenneth N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tashi A. 
Clasificación:
5.0

Excellent customer service

William R. 
Clasificación:
5.0

The lady at Lee auto is so nice and helpful. Will definitely use them again .

Mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

janice D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vernice M. 
Clasificación:
5.0

Online check-in is not very easy, and you should let people do the driver's approval process before pick up as it takes awhile. I had to go inside and talk to a very nice and helpful lady, but I shouldn't have had to go inside at all.

Crystal B. 
Clasificación:
5.0

The process was very quick and easy.

Terrance M. 
Clasificación:
4.0

Truck needed a front end alignment

EDWARD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSALMA M. 
Clasificación:
3.0

The online pickup experience was really awful. It took me 48 minutes to go thru it, and I am pretty experienced in computer and online apps. Also, the truck pickup location was not where I had made the lease and not where I had picked up a truck previously. I had to drive all the way across town from the office I had gone to.

Dale C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donny M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Paula S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tom M. 
Clasificación:
5.0

El cliente no dejó un comentario.

neil V. 
Clasificación:
1.0

If I'd known that they weren't going to be open on Sunday I would not have rented here. My preferred location is in Sherwood Arkansas and they are always open even weekends and holidays. Won't use Lee's ever again. Gracias

greg S. 
Clasificación:
5.0

Fast, friendly service. Thanks for making our move possible.

Jalisa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Holly M. 
Clasificación:
5.0

Awesome staff! The lady helped me get my reservation switched over to help get us moved! This let my brother get home at 2 am instead of 6 am on a Monday!!

Joshua R. 
Clasificación:
4.0

This was my first time using uhaul and the team members at both locations we're not very explanatory about the way uhaul is done. She just gave me the contact but didn't really explain it .

Amanda G. 
Clasificación:
5.0

they were closed at drop off so no opinion on this location, i do have to say i do not like the after hours drop box, i never could get the online part to work right and ended up just putting the keys and paper in the box and leaving.

Louise B. 
Clasificación:
1.0

I was overcharged for gas and was told the amount of gas in the uhaul would be communicated with this location. They still charged me 28.50. I will be in contact with someone for a refund once I find out who.

LILLY K. 
Clasificación:
5.0

Efficent. Lady at desk was kind and went out of her way to accommodate. She made experience pleasant and simple. No hidden fees.

janice A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon D. 
Clasificación:
5.0

The previous customer that rented this truck didn't return it washed nor did they clean the cargo out. I'm sure that this customer was charged a fee. With that being said the owners or employees at this location should have washed and clean it.

Lawrence T. 
No se han enviado comentarios para esta ubicación.

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