Customer Reviews for Lee Automotive
(U-Haul Neighborhood Dealer)

49 reviews

41 1st Ave   Moundville, AL 35474

(205) 371-4133

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(205) 371-4133

41 1st Ave
Moundville, AL 35474

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Actually have the equipment inside the truck next time.

Matthew H. 
Rating:
5.0

Customer did not leave a comment.

TANNER B. 
Rating:
5.0

Drop off was easy as there was ample space to drop off.

TANNER B. 
Rating:
5.0

Customer did not leave a comment.

Vermon C. 
Rating:
5.0

Lee was awesome. Polite and helpful.

Robert I. 
Rating:
5.0

local people are fine national uhaul process is too slow just check credit card online and pickup should be 2 minutes

STEVEN B. 
Rating:
2.0

Customer did not leave a comment.

TIMOTHY L. 
Rating:
5.0

Great job easy pickup easy drop off

BRETT N. 
Rating:
5.0

The pick up process was quick and easy.

Kevin S. 
Rating:
5.0

Customer did not leave a comment.

RONNIE E. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

Christopher A. 
Rating:
1.0

I received a text two days before we were to arrive for our noon reservation stating we needed to be there by 10am as they would not be there past 10:30am. We arrived at 9:30am and no one was there, never replied to our text or phone calls. Horrible

Patrick Z. 
Rating:
5.0

Customer did not leave a comment.

Kirk P. 
Rating:
5.0

Customer did not leave a comment.

Tammy B. 
Rating:
5.0

Just let them rent what they need

James A. 
Rating:
5.0

Customer did not leave a comment.

Vandale C. 
Rating:
3.0

Location was convenient for me. Business was an automobile repair shop not very Clean and was noisy. There was no one there on day of return, owner was home with sick child.

robert M. 
Rating:
5.0

Customer did not leave a comment.

Rodney E. 
Rating:
4.0

Was a little confused about pick-up location. Was attempting to rent from location in Tuscaloosa, but later was contacted by someone from Moundville that had the truck I was scheduled to pick-up. Forced me to do about 35 extra miles of driving (extra $35 in billing) compared to pick-up in Tuscaloosa. But hey - at least I got a truck and got done what I needed to get done.

Alan G. 
Rating:
5.0

Customer did not leave a comment.

Rodney E. 
Rating:
5.0

The guys over at Lee's we're very gracious and helpful.

Melanie S. 
Rating:
5.0

Nothing could improve this experience for the next customer. The young man was very professional and courteous. I would go back in a heartbeat. I have gladly shared how satisfied I am with several friends already. ??

Joseph C. 
Rating:
5.0

Customer did not leave a comment.

Rodney E. 
Rating:
4.0

Customer did not leave a comment.

Jason N. 
Rating:
4.0

Customer did not leave a comment.

Chase T. 
Rating:
5.0

Customer did not leave a comment.

Rodney E. 
Rating:
5.0

Customer did not leave a comment.

Rodney E. 
Rating:
5.0

Customer did not leave a comment.

Rodney E. 
Rating:
3.0

The low coolant indicator was on in the truck when I cranked it up. I had to put coolant in it before I could even use it for fear of damaging the motor. Truck was muddy in the holding area. Considerable play in the steering.

MIKE S. 
Rating:
5.0

Customer did not leave a comment.

Jamie B. 
Rating:
4.0

Customer did not leave a comment.

Jim B. 
Rating:
5.0

Customer did not leave a comment.

Gary H. 
Rating:
1.0

Very bad customer service and they didn't even open when the sign said they would open. Very disappointed with this location. I will never rent from U-haul again. I'd rather buy my own truck.

Talisa D. 
Rating:
3.0

Make sure the person gets the location they requested so they are not driving out of the way or using extra gas of the moving vehicle or their personal vehicle

james A. 
Rating:
5.0

Customer did not leave a comment.

JASON S. 
Rating:
4.0

Customer did not leave a comment.

Daniel P. 
Rating:
5.0

Customer did not leave a comment.

tiffany C. 
Rating:
3.0

The only auto transporter available and provided for me to use has got to be the oldest piece of crap in your entire fleet. There was rust everywhere on this piece of equipment and it seriously needs to be decommissioned because it is no longer safe to use. Unfortunately, I did not have a choice at the time with this situation. I will be hestitant to use Uhaul in the future even though previous rentals have been average. You got me this time but it will not happen again. I really deserve some type of refund as I should not be charged full price for equipment that is in serious disrepair. A response is required for my time in providing honest feedback.

Ralph L. 
Rating:
3.0

Customer did not leave a comment.

Arthur S. 
Rating:
3.0

Customer did not leave a comment.

Jordan T. 
Rating:
5.0

Customer service was just wonderful!!!!!

EMMA E. 
Rating:
5.0

GREAT EQUIPMENT AND FRIENDLY SERVICE. VERY ACCOMMODATING

ROBERT L. 
Rating:
5.0

I've been using U-Haul for over 30 years off and on and I will say this experience was probably the best experience with U-Haul that I have had.

jimmy S. 
Rating:
5.0

Customer did not leave a comment.

ANDRE R. 
Rating:
5.0

Customer did not leave a comment.

Rejeana G. 
Rating:
5.0

Great people. The owner was very helpful great shop had some cool cars in there. Will most likely start bringing my vehicles here to be repaired

LEE M. 
Rating:
3.0

Customer did not leave a comment.

Shaelyn S. 
Rating:
4.0

Customer did not leave a comment.

monk W. 
No reviews have been submitted for this location.

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