Customer Reviews for Leals Tire Service
(Distribuidor de U-Haul del vecindario)

278 comentarios

8700 FM 969   Austin, TX 78724
(Decker Lane & 969 alsocalled E MLK blvd E of 183 )

(512) 928-5671

Horarios de la ubicación

  • Lun.- sáb.: 8:30 a. m. - 5:30 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(512) 928-5671

8700 FM 969
Austin, TX 78724
(Decker Lane & 969 alsocalled E MLK blvd E of 183 )

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- sáb.: 8:30 a. m. - 5:30 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
2.0

El cliente no dejó un comentario.

Shea W. 
Clasificación:
5.0

100x100 because excelent serví he's very Nice

Rudy H. 
Clasificación:
5.0

Uhaul customer service, not thus location, did not book my truck reservation but booked the movers. Thankfully, thus location had a truck or I would be at a huge loss. This was the only truck in town and they did graciously accommodated me.

heather B. 
Clasificación:
5.0

I recommend the 100x1000 excellent service and excellent friendliness

RUDY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse A. 
Clasificación:
5.0

El cliente no dejó un comentario.

marvin F. 
Clasificación:
5.0

The service was fast and easy! Jason was very helpful throughout the service from picking up the truck and dropping it off as well too. UHaul always been my number one stop for my truck or cargo rentals. Definitely recommend

Mujhda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin B. 
Clasificación:
2.0

Not a good experience. My pick up site and time was changed at the last minute which was a huge inconvenience. I showed up and received no instructions or assistance from the person on site. I also did not receive the dollies that I rented.

Donna J. 
Clasificación:
5.0

The guys were helpful and very understanding. They went over and beyond for us. We will definitely be using them again.

Connie M. 
Clasificación:
4.0

Jason was great to work with!

kurt K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rudy H. 
Clasificación:
3.0

Location and convenience was the primary reason I booked the truck here. The truck run well, was clean and ready when I arrived. This is a no fuss but professional location. No complaints.

Bethel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erica A. 
Clasificación:
5.0

The crew at Leal's is always so friendly and helpful. They gave really facilitated the self checkout process very well, which I deeply appreciate.

PIPER L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Piper L. 
Clasificación:
5.0

Great location and equipment. Friendly and helpful staff.

david S. 
Clasificación:
5.0

It's always a good experience here!

Anngela W. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEROME S. 
Clasificación:
5.0

I'm recomend this location because the service if very friendly service great

Rudy H. 
Clasificación:
4.0

Excellent staff. Easy to find and plenty of parking if you need to leave a vehicle there

keith P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLA H. 
Clasificación:
5.0

Office staff and yard staff were all very helpful and prompt. If I need to rent another U Haul I'll definitely use this location again.

Gary M. 
Clasificación:
5.0

very friendly and helpful

Jerry T. 
Clasificación:
5.0

24 hour drop off was worrisome, leaving a truck alone at night made me uneasy. However, waking up to my receipt knowing all was well set my mind at ease.

DUSTIN C. 
Clasificación:
5.0

The truck was clean but the lock on the back was broken so I had to leave my items over night unattended and unlocked

Teranesha H. 
Clasificación:
5.0

El cliente no dejó un comentario.

becky S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria T. 
Clasificación:
4.0

We got there right as they were closing. The gentleman was very helpful getting my vehicle returned.

RONALD E. 
Clasificación:
5.0

N/a

Rodricka G. 
Clasificación:
5.0

El cliente no dejó un comentario.

amy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rudy H. 
Clasificación:
1.0

Have trucks that are well maintained and don't sound like they are about to break. And for your customers to not have to deal with the hassle of extra charges and disputes

Marell T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rudy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

sydney H. 
Clasificación:
3.0

The trailer hitch design allowed it to jump up and down and couldn't be tightened enough to avoid clanking

Thomas L. 
Clasificación:
2.0

El cliente no dejó un comentario.

Isabel D. 
Clasificación:
5.0

Easygoing and friendly

Juan Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry G. 
Clasificación:
3.0

Customer service was great. My rental was ready to go & took maybe 10-15 minutes to get everything hooked up.

brenda R. 
Clasificación:
5.0

These guys were so friendly and professional! Definitely will use this location again.

Joshua J. 
Clasificación:
4.0

Love the location love the customer service that I get from the manager there and the other employees as well never had a problem

christl F. 
Clasificación:
5.0

Easy pickup experience. We got there about an hour early and had the truck in hand 30 minutes before we originally ordered the truck. The man was very helpful and quick.

Jade R. 
Clasificación:
5.0

Very Nice Staff Would Highly Recommend This Location!! Thank Yall For The Great Service!!

DeMarco M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEROME S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen R. 
Clasificación:
2.0

I was supposed to pick up the truck at 0830 and the owner didn't come to open up the office until 0915.

Adam P. 
Clasificación:
1.0

As they were hooking the trailer up to my truck, they were airing up the right front tire. Although they assured me that they were just making sure the tires were properly aired, the tire lost pressure to less than 10 psi three times within a 21 hour period. The trailer and the facility were dirty and in need of significant repairs. The wheels did turn though.

Clyde G. 
Clasificación:
5.0

Drop off instruction need to be more defined.

cortez J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLURRA G. 
Clasificación:
4.0

Just when someone has a reservation they should be priority. I know it is a tire business too but the UHAUL is yhier business too

Denise A. 
Clasificación:
4.0

El cliente no dejó un comentario.

querubin M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin S. 
Clasificación:
5.0

Leals was great but the Austin Area scheduling department needs to be completely replaced. I was supposed to pick up my truck at 7 but nobody ever actually put it on the schedule so the website was telling me to go to one location and the app was telling me to go to another. I could not start the pick up process at either. Had to wait until 830 when leals opened because of U-Hauls screw up, and ultimately ended up having to pay the movers I hired an extra hour because I was running behind due to this screw up.

Austin B. 
Clasificación:
1.0

Customer service was awful at this location I will not return I had a reservation for 9 am got there on time and didn't receive my trailer till 10 am. They do not prioritize U-Haul there at all!!!!

Paden B. 
Clasificación:
3.0

El cliente no dejó un comentario.

gregory M. 
Clasificación:
3.0

I have no complaints about the location. I did, however, ran into issues with your mobile application. The mobile process was difficult to maneuver and there was nothing on the site that explained to me what to expect or what to do upon returning your vehicle. My rental was originally scheduled for 10 hours, however, I was able to manage completing the move sooner than anticipated and returned the vehicle approximately 3.5 hours earlier. I was not aware that I needed to complete the return online. That night I received a text about an hour prior to the scheduled return date, I called customer service, who informed me that since I did not complete the return online, I had to wait until the business opened and that they could have to verify the return, incurring me additional fees.

Damaris M. 
Clasificación:
5.0

El cliente no dejó un comentario.

joe H. 
Clasificación:
3.0

I dropped on a Sunday, they were closed.

Chad H. 
Clasificación:
4.0

I was scheduled to pick up my uhaul at 9909 fm 969 in Austin Texas. When I arrived at my scheduled pick up time at 10 am. No one was there and the office was locked up. There was also other people waiting there as well. After waiting 30 minutes for them to show up and another 20 on hold I was finally able to get someone to help me out. Was very dissatisfied with the Austin auto parts location.

Michael W. 
Clasificación:
5.0

Very friendly and fast.

Jennifer C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian I. 
Clasificación:
4.0

Notify the customer that there is no cruise control in the vehicle. I went almost 1700 miles without cruise control.

Ray-Lee P. 
Clasificación:
3.0

Staff was nice, fast and friendly. But I received my truck with more miles than tracked and less gas than recorded. Overall not a big deal but I ended up giving U-Haul free gas.

James S. 
Clasificación:
5.0

Very friendly and convenient. Went out of the way to provide excellent service

Paul R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donice H. 
Clasificación:
4.0

The service is great and equipment worked perfectly. The guy there is very nice.

Yajaira M. 
Clasificación:
3.0

Frustrating that the location and trailer was altered after I made the reservation. Although it worked out, it created additional inconvenience.

Sean S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marcine T. 
Clasificación:
5.0

Personnel were friendly, competent, and professional. I.am highly satisfied.

Jerry S. 
Clasificación:
2.0

The person who did the paperwork was very helpful--but the location was not great--I felt like I was going to get a flat on my car pulling through the lot and the equipment had been stored poorly so that we had to spend 20 minutes untangling it so we could use it appropriately.

Jennifer G. 
Clasificación:
5.0

PROFESSIONAL STAFF AND GREAT BUSSINESS HANDLING!

rigoberto D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Manuel L. 
Clasificación:
3.0

There was no equipment available - straps, blankets, dolly - nothing. So just have some available! Otherwise, very friendly service.

Zach H. 
Clasificación:
4.0

Excellent personal service from the business proper, however, the time listed for pick up was at 8 AM while the business didn't open until 8:30 AM. Not a huge problem, but U-Hauls online service should at least know the businesses times when allowing for a reservation.

Michael K. 
Clasificación:
1.0

They did not give me the dollies they charged me for. I called them to complain and they said they would take it off the order. Then the order came through and they were still there. So I disputed the charges and they said they would contact me to talk, and they did not, instead just charging me for the whole amount.

Samuel A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany C. 
Clasificación:
3.0

El cliente no dejó un comentario.

April S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tameka M. 
Clasificación:
5.0

Nothing the whole experience was amazing

Janikka W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARMANDO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ageo H. 
Clasificación:
5.0

Monique was very professional, friendly and helpful!

CYNTHIA I. 
Clasificación:
5.0

Monique was very helpful, friendly and professional.

CYNTHIA I. 
Clasificación:
2.0

El cliente no dejó un comentario.

laura S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Diana G. 
Clasificación:
5.0

Customer Service was amazing! Will def be returining in the future!

BREANNA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

LAURA E. 
Clasificación:
1.0

This place needs to sell tires only. It's not a good rep for Uhaul.

Kim A. 
Clasificación:
3.0

Uhaul system allowed me to reserve "preferred pickup location" after the screen indicated several sites where the trailer was available. Not until about 14 hours prior to rental did Uhaul notify me of a change in location which was hard to access. Simple modifications to reservation software would eliminate last minute surprises. My previous experiences with Uhaul have consistently ranged from bad to abysmal. When moving out of state I reserved a truck which failed to make the trip from rental location to my house and had to be abandoned. On another occasion a trailer hitch was improperly installed and I had to return for correction as tongue was dragging. Since there are other options I never rent trucks from Uhaul and rented this trailer because it was the only available option. Courteous local Uhaul shop folk are nice to have, but poorly maintained trucks and unacceptable flawed reservation system make for a bad overall experience.

David A. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba