Comentarios del cliente para Lay Simpson Furniture

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Lay Simpson Furniture

Grado total:

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Robert B. en

Grado:

What should have been a quick drop off turned out otherwise. Nothing but respect and appreciation for the service of the person who received the truck. It turns out that because I had to take the truck further than the original rental I was going to owe more money because I exceeded the mileage allowance. All because this issue was not solved at the point of pickup and the mileage adjusted for another location. The person at the drop off point had to do all the work, including calling the regional manager to have the extra mileage waived. In addition to not being given a valid drop off location at the pickup point, there was no mileage included for having to take the truck the location where the stored goods were. I love UHaul. The new trucks are awesome. However, small issues like not cleaning out the system of drop off points no longer open needs to be addressed. Making sure the customer actually has a valid drop off location rather than leaving it to "someone will call" also needs to be corrected.

graig F. en

Grado:

El cliente no dejó un comentario.

Craig C. en

Grado:

El cliente no dejó un comentario.

Malcolm J. en

Grado:

Some confusion on the drop off due to location being wrong on the online check in

graig F. en

Grado:

El cliente no dejó un comentario.

Misty P. en

Grado:

El cliente no dejó un comentario.

daniel Y. en

Grado:

Everyone was super helpful and I was in and out on my way in a short period of time. How you would want any rental experience to go.

graig F. en

Grado:

They were awesome !

graig F. en

Grado:

They were awesome !

WANDA S. en

Grado:

Thanks Lay Simpson for all u do for our community.

robert T. en

Grado:

great people, and helpful.

PATTY P. en

Grado:

Same as you did the first time

WANDA S. en

Grado:

El cliente no dejó un comentario.

JUDY T. en

Grado:

Everything was great. People were very kind and helpful.

HELEN A. en

Grado:

El cliente no dejó un comentario.

Randall G. en

Grado:

El cliente no dejó un comentario.

Gaylen S. en

Grado:

None great experience.

Charles M. en

Grado:

Check passenger side tire for slow leak

Theresa F. en

Grado:

We picked the truck up with 1/2 tank fuel and returned it with 3/4 tank and had to pay $4.83 for extra mileage not to mention we did not get a month free for returning to the rental storage unit we rent a unit from. That part is really not good business practice. Theresa Fannin 1-502-680-2821

BRYAN J. en

Grado:

No complaints. Nice clean trailer.

Sam D. en

Grado:

El cliente no dejó un comentario.

RODNEY K. en

Grado:

Nothing, exceptional customer service, friendly and very helpful.

TONY B. en

Grado:

This business is great! They are always so helpful. They even stayed in later to accomodate our work schedule. Would definately recommend this location!

ETHAN D. en

Grado:

Next time you can pay attention when you’re sending people to drop off trailers this was the second location after the first one told me that they didn’t take uhauls for 3 MONTHS and it was cheaper to drive an hour away made no sense then I get told to take it back to Albany for the same price when originally it was more expensive to take it to Albany you need to figure out your drop off places this was ridiculous

JAY K. en

Grado:

El cliente no dejó un comentario.

Clarissa M. en

Grado:

El cliente no dejó un comentario.

david K. en

Grado:

El cliente no dejó un comentario.

Misty S. en

Grado:

El cliente no dejó un comentario.

steven G. en

Grado:

El cliente no dejó un comentario.

kristi K. en

Grado:

El cliente no dejó un comentario.