Comentarios del cliente para Laxmi Ganesh Corp

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Laxmi Ganesh Corp

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

george l. en

Grado:

See above comment. Rental location on Amelia island was very good

James R. en

Grado:

He didn't have help. He had me and my daughter watch customers didn't take off while scrounged around for a few moving blankets. I ordered a dozen which they didn't have. He did find four at no charge, but we needed more. I ordered a 15 foot truck from another location. They called me the next day and said we have a 20 footer at another location for the same price, but when i got my bill I was charged for a 20 footer.

Jodi M. en

Grado:

El cliente no dejó un comentario.

Chad D. en

Grado:

El cliente no dejó un comentario.

James M C. en

Grado:

A convenience store with ONE employee busy selling gas and lottery tickets. She knew nothing about the equipment and couldn’t provide any printed data on trailer rental.

Hector G. en

Grado:

El cliente no dejó un comentario.

Valarie B. en

Grado:

El cliente no dejó un comentario.

Mary G. en

Grado:

Make sure the trucks lights are working.

Kelly W. en

Grado:

Drop off location needs to state bring key into Marathon gas station. No where was that indicated. Even when returning truck online. It just stated put key in drop box. No box to be found. Called # and guy said bring key in to gas station. Other than that very easy rental and return.

Renzella W. en

Grado:

Nothing to improve

James R. en

Grado:

El cliente no dejó un comentario.

William M. en

Grado:

El cliente no dejó un comentario.

Cathy H. en

Grado:

El cliente no dejó un comentario.

Tiffany C. en

Grado:

The lady had horrible customer service them to top it off she canceled my truck and I had to wait 3 hrs to get it all processed to return it

virginia e. en

Grado:

El cliente no dejó un comentario.

James w. en

Grado:

El cliente no dejó un comentario.

Shirley J. en

Grado:

El cliente no dejó un comentario.

David E. en

Grado:

People working at this location had no idea how to check out a UHaul rental. Second time I've had poor service there. Turned one in earlier this year and they never logged it in until I called Uhauls and asked where my receipt was.

Jamie Z. en

Grado:

The truck was muddy on the outside. On the inside there was food in the floor and ants. My child got bit several times even after we swept the truck out. They didn't fill out a walk through form. I had a form from the previous renter of the truck.

Patricia F. en

Grado:

It was truly easy to rent the truck over the phone.

Amanda W. en

Grado:

El cliente no dejó un comentario.

Robert D. en

Grado:

Calling 12 hours before the scheduled pick up is ridiculous! I had to call myself in order to assure that I got what I needed, which I did not in fact have. When speaking with customer service representatives, they were very abrasive and rude to speak with. When asking clarification questions about the breakdown of trucks and cost, none of the representatives could help me other than what the website told them. Knowledge is power and friendliness is key - neither of which were there on either of my calls. Then when our pick up location was closed, it took two different people to call and get a new truck!

Bridget H. en

Grado:

El cliente no dejó un comentario.

Ryan B. en

Grado:

El cliente no dejó un comentario.

John O. en

Grado:

Only one lady running the store. She was largely selling lottery tickets. When I handed her my paperwork showing I was turning in the hauler, she said ok and put the paperwork aside. I said do you want me to leave it out back, she said ok. She knew nothing about handling trailer turn in.

CATHIE D. en

Grado:

El cliente no dejó un comentario.

Aimee H. en

Grado:

Fast and easy drop off

Thomas K. en

Grado:

El cliente no dejó un comentario.

DAKOTA R. en

Grado:

This location was, overall, an okay working environment, but a language barrier made returning the uhaul difficult. To return the U-Haul, I had to provide a return number on a post-it note and hope that nobody vandalized the returned trailer before the location inspected it/checked it in the evening after I returned it. With steep cleaning fines, it's a lot to worry about others not destroying the unlocked trailer after I returned it without return confirmation.

Mike B. en

Grado:

No Paperwork. Cashier had to call the owner to get anything done. Waited a good 20 minutes. Charged me insurance and I didn't need it.

Brian B. en

Grado:

El cliente no dejó un comentario.

James R. en

Grado:

Checked vehicle in 1 day earlier than expected, when I got final statement, they had marked the date as if I had turned it in a day later thereby charging my Credit Card for the extra day that was not used. I spoke directly with U-Haul and they mentioned they would credit back the charge. We'll see what happens, if they do credit back, I'm fine. If not, I'm not going to be a "happy camper".

Bruce H. en

Grado:

The lady at the counter never had me look at the truck or give me any paperwork. She just gave me the key and said "here you go, truck is around back". I paid the additional mileage although I have no idea where I started from.

Carol M. en

Grado:

I have not received an emailed receipt from this pick up location. Employee said she would email it to me but I have not received and emailed nor printed receipt.

Anthony S. en

Grado:

This location did not have trailer or furniture wraps so I did not pick up trailer from this location. Trailer was picked up from Levelz Barbershop and nobody was there and I had to purchase wiring harness to connect trailer to truck. Would like some type of discount for all of the problems I had with this rental. I have rented trailers 7-8 times previously and never had a problem.

priscilla b. en

Grado:

El cliente no dejó un comentario.

John B. en

Grado:

El cliente no dejó un comentario.

Lisa H. en

Grado:

The people who run this u-haul are not helpful, are trying to run a gas/convenience store at the same time they are attempting to wait on you. In my haste, I didn't realize I had no paperwork, nothing registering my milage, or gas tank reading. I drove away having to move items in another town and only then realized the gas tank was totally EMPTY. I had to put $25 in it only to fill it to half. It was dirty, never appeared to be vacuumed out *full of dirt in the floorboard. A crate was already inside beween the seats. When I brought it back to the location, of course, the owners/operators of the business were not there, and a store clerk had to check me in and take down my information. I reported the empty gas tank and wrote my milage use down on a piece of paper! I left my nice Yeti cup in the uhaul and did not miss it until today. I just got a voice mail saying I had "left the uhaul dirty" and "would be charged unless I came to clean it out!!!!!!!" WHAT???? It was filthy and empty, and they took my cup! I left 1/4 tank of gas in it that I didn't use!!!!!!! I am going up there when the operators are there, and I have also reported it to the corporate office. DO NOT USE THIS LOCATION! They are terrible!!!!!!!!!

JOANN R. en

Grado:

El cliente no dejó un comentario.

Mistie A. en

Grado:

El cliente no dejó un comentario.

Jan T. en

Grado:

El cliente no dejó un comentario.

Debora W. en

Grado:

El cliente no dejó un comentario.

Mamie H. en

Grado:

It was a nightmare from Beginning to end !!

Perry G. en

Grado:

There was no pre inspection,told to "just drop off the key"..the girl handling it didn't know beans from apple butter..gave me the owner number who promptly hung up on me. No post inspection of truck, milage or gas fill. Horrible experience. No receipt

chassica f. en

Grado:

El cliente no dejó un comentario.

jennifer s. en

Grado:

Everything went smoothly. Thank you.

James B. en

Grado:

Horrible experience both picking up and returning the truck. Because this location is a gas station and only has one person working, it took forever to pick up and drop off. They had to stop repeatedly to assist the never ending line of customers. When I arrived to pick up, she could not find my reservation, even though I showed her proof of the reservation. I left because I could not stand around and continue waiting, then she called back to tell me she finally found it. Also when I picked up, the fuel level in the truck was not as indicated on my contract, but I was told it would be OK. When I arrived to return the truck, the woman behind the counter had no clue how to deal with U-Haul reservations and had to call someone else for assistance. She was rude and not at all helpful, capping this already terrible experience off in a horrible way. There are so many other U-Haul vendors in town, I will never use this one again.

Devontae B. en

Grado:

El cliente no dejó un comentario.

Carolyn H. en

Grado:

El cliente no dejó un comentario.

Dennise M. en

Grado:

You ever charged me and then after trying to talk to you about this. You're supposed to refund $200 back to me and never did

dennis d. en

Grado:

I was told I was to get a phone call to book a truck never got it. I went online and reserved it I don't like it, rather have one on one relationship in any business.

Scott C. en

Grado:

El cliente no dejó un comentario.

Jessica P. en

Grado:

Have the equipment available that they order. Have the correct truck size that they order, and a drop off box for the key. We used the incorrect uhaul for 1 day and got charged for 2. The best thing you can do in my opinion to help the customer is refer them to someone else. That's what I'm gonna do.

bobby c. en

Grado:

El cliente no dejó un comentario.

Jason C. en

Grado:

El cliente no dejó un comentario.

Danielle H. en

Grado:

I made the reservation the evening before and when I arrived at the pick up location, the only person that could have rented the equipment to me had left to go to the bank. She arrived back at the pick up location 30 minutes after my scheduled time. The check out process took a long time and the attendant was reluctant to do a walk-around of the vehicle with me. The actual Uhaul had Q-tips and a lock left over from the previous user.

BRUCE S. en

Grado:

The operation is based out of a fuel station quick-mart, so when I called to update pickup time the service person asked me if I could hold. I agreed, the open phone handset was placed on the counter and I heard every cash register transaction for 19 minutes which ended with the phone being hung up on me without any conversation. The trailer was clean, all lights were in working order and functioned without any issues.

Richard S. en

Grado:

El cliente no dejó un comentario.

Rodney J. en

Grado:

El cliente no dejó un comentario.

Brian D. en

Grado:

El cliente no dejó un comentario.

Susan C. en

Grado:

Very helpful. I would recommend this location.

Michelle S. en

Grado:

El cliente no dejó un comentario.

RENITA D. en

Grado:

No improvement I Love the kindness that I was giving..

LASANTHA R. en

Grado:

El cliente no dejó un comentario.

Carl D. en

Grado:

El cliente no dejó un comentario.

tom b. en

Grado:

Very nice people & all ways very helpful

jerry h. en

Grado:

El cliente no dejó un comentario.